Di sekitar Aeon Mall Tsurumi Ryokuchi × Akomodasi Pemandangan BungaKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

We stayed on the last day of Silver Week with my son. It was a stay to celebrate him, and when we entered the Room, we found a thoughtful gesture from the Hotel, which truly moved him. Every member of the Hotel staff greeted us with warm smiles and professional service, and we could feel the tradition of this long-established Hotel that represents our country. The view from the Room was also wonderful—Osaka Castle spread out right before us—and simply staying there felt like an extraordinary escape. On our way home, my son seemed to have really fallen in love with New Otani as well. We sincerely appreciate the service and stay that exceeded the price. Thank you very much.

This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

I stayed here for a fan trip. It was my first time traveling for an event and I was worried because I didn’t know the area, but the hotel was very close to the nearest station and easy to find. Getting around was convenient, there was also a convenience store nearby, and although it was a single Room, it was clean, more spacious than I expected, and comfortable. If I had to mention something, there wasn’t a mirror at the desk—only one in the bathroom and a full-length mirror near the entrance door—so it was inconvenient for doing makeup. Also, the pillow felt thinner and firmer than expected, so I would have preferred a slightly fuller pillow. If possible, I’d be happy if you could install a makeup mirror on the wall by the desk or make one available to borrow. Other than that, including the service, I was satisfied and would like to stay again.

This was my first time staying here. Overall, it was good, but one disappointing point was that part of the inside of the bathtub had not been cleaned thoroughly and felt rough, which was unpleasant. I drained the water once, washed the tub, then refilled it before taking a bath.

It was right near the station and faced the riverside. We stayed on the 5th floor, but we could still enjoy a great view of the city lights from the building at night. Next time, I’d like to stay on a higher floor. We took a walk along the river to Tenjinbashisuji 6-chome, and it was fun with so many different shops. There were plenty of places to eat, and we had a great meal. There’s also an Osaka Metro station near the shopping arcade, so it was easy to get back to the Hotel by subway. The access was very convenient.

I stayed here previously for a concert at Osaka-jo Hall, and this time for a business trip. It was convenient to have a convenience store without even leaving the hotel. With great access, reasonable rates, and clean rooms, I would like to stay again. Thank you very much.

The staff service, room cleanliness, and lounge atmosphere were all excellent. This was my second stay this year, and it’s a hotel I’d gladly return to if I have the chance.

Checked in after 9 PM due to work fatigue, but the reception was smooth, and they kindly lent me an additional hairdryer. (Since I have long hair, I wanted to dry it faster using two at the same time.) The room was clean, spacious as a twin room, and the amenities were great. I would love to stay again!

I stayed here for the first time because it’s within walking distance of Osaka-jō Hall, and it was also convenient that it’s within walking distance from Morinomiya Station and there is a shuttle bus between the station and the Hotel. This time I had a city-view Room, but next time I’d like to make a Reservation for a castle-view Room. It was also nice to be able to walk through Osaka Castle Park on the way to Osaka-jō Hall. At night, though, there were few people around, which felt a bit unsettling.

Conveniently located near the station and easy to find, with a convenience store next door. Recommended for concerts and events at Osaka-jo Hall and TT Hall / WW Hall. Amenities are available near the front desk, and they even had individually packaged sunscreen. I will definitely stay here again.

The Room was clean, and the price being under 6,000 yen was great.

I chose it because it was close to the destination. From the lobby to the Room, it was neat and tidy without any extra items, which was nice. The bath was spacious and nice. I don't think the morning bread was handmade by a bakery(?), but there were croissants, pancakes, salad, and soup, which were quite filling. If I have the chance, I would like to stay here again next time.