Di sekitar Aeon Mall Tsurumi Ryokuchi × Peringkat layanan dan pelayanan yang tinggi di Hotel·penginapan gaya Jepang

We stayed on the last day of Silver Week with my son. It was a stay to celebrate him, and when we entered the Room, we found a thoughtful gesture from the Hotel, which truly moved him. Every member of the Hotel staff greeted us with warm smiles and professional service, and we could feel the tradition of this long-established Hotel that represents our country. The view from the Room was also wonderful—Osaka Castle spread out right before us—and simply staying there felt like an extraordinary escape. On our way home, my son seemed to have really fallen in love with New Otani as well. We sincerely appreciate the service and stay that exceeded the price. Thank you very much.

Thank you very much for accommodating our various requests. Thanks to all of you, the proposal was a success, and we had a wonderful experience. We look forward to staying with you again. Thank you again.

This is my second stay. The staff, the cleanliness throughout the property, the bath, and the Room were all very comfortable. I also love the atmosphere—it really feels like Nagata, or Osaka. The location near the station and the excellent access are perfect! I will definitely stay again!

Thank you very much for your hospitality. This was my second stay, and since my previous visit was so enjoyable, I chose this Hotel again without hesitation. The Facilities were excellent, and the meals were delicious. I would love to stay here again.

It was right near the station and faced the riverside. We stayed on the 5th floor, but we could still enjoy a great view of the city lights from the building at night. Next time, I’d like to stay on a higher floor. We took a walk along the river to Tenjinbashisuji 6-chome, and it was fun with so many different shops. There were plenty of places to eat, and we had a great meal. There’s also an Osaka Metro station near the shopping arcade, so it was easy to get back to the Hotel by subway. The access was very convenient.

Everything was well provided, which was very helpful. The room was clean, the bathroom was easy to use, and it was comfortable. There was also a coin laundry and an ice machine with disposable paper cups. A phone charger was available as well. It was very convenient. The amenities such as the bed and TV were also comfortable. Several Hotel staff members were kind and helpful, and I would like to stay again.

I was able to enjoy a relaxing time with the welcome café, the luxury room, and the Onsen sauna. It has great access to both Kyobashi and Osaka Castle—I didn’t realize it was this convenient, so I’ll be using it often from now on. Thank you very much.

I stayed here for a fan trip. It was my first time traveling for an event and I was worried because I didn’t know the area, but the hotel was very close to the nearest station and easy to find. Getting around was convenient, there was also a convenience store nearby, and although it was a single Room, it was clean, more spacious than I expected, and comfortable. If I had to mention something, there wasn’t a mirror at the desk—only one in the bathroom and a full-length mirror near the entrance door—so it was inconvenient for doing makeup. Also, the pillow felt thinner and firmer than expected, so I would have preferred a slightly fuller pillow. If possible, I’d be happy if you could install a makeup mirror on the wall by the desk or make one available to borrow. Other than that, including the service, I was satisfied and would like to stay again.

This was my first stay here. When I went to the large public bath, I forgot to bring a bath towel from my room and panicked, but I managed to dry off with a small towel. For forgetful guests like me, it would be reassuring if bath towels were also available at the public bath. (This was entirely my mistake—the hotel did nothing wrong.) The amenities were well stocked, and I was happy they even had face masks. Breakfast was stylish and delicious; I wanted to try the croissant too, but I was too full. The pudding in a jar was delicious. It would be perfect if there were hangers in the room for hanging clothes. Overall, I had a comfortable stay and would like to return if I have the chance.

This was my first time staying here. Overall, it was good, but one disappointing point was that part of the inside of the bathtub had not been cleaned thoroughly and felt rough, which was unpleasant. I drained the water once, washed the tub, then refilled it before taking a bath.

We stayed here for our family trip during summer vacation. The room was spacious, and the kids were happy with it. Breakfast was delicious, and I highly recommend it. It was even better because it’s close to the station.

I stayed here previously for a concert at Osaka-jo Hall, and this time for a business trip. It was convenient to have a convenience store without even leaving the hotel. With great access, reasonable rates, and clean rooms, I would like to stay again. Thank you very much.

Perhaps because I wasn’t familiar with the area, the location was hard to find, but once I was shown to my Room, it had a double bed and felt clean, so I could relax and felt like I got a great deal.

Even though I stayed on a Friday, I was kindly upgraded! The room was more spacious than expected, and I had a very comfortable stay. Whenever I go to Kyobashi, I will definitely stay here!

I was very satisfied with my stay again. They provided a spacious, clean Room and kindly accommodated requests such as adjusting the bedding. The ladies-only floor also felt very safe. I would definitely like to stay here again next time. Thank you very much.

While the Hotel is undeniably old, the quality is very satisfying.

This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

The staff service, room cleanliness, and lounge atmosphere were all excellent. This was my second stay this year, and it’s a hotel I’d gladly return to if I have the chance.

I stayed here for the first time because it’s within walking distance of Osaka-jō Hall, and it was also convenient that it’s within walking distance from Morinomiya Station and there is a shuttle bus between the station and the Hotel. This time I had a city-view Room, but next time I’d like to make a Reservation for a castle-view Room. It was also nice to be able to walk through Osaka Castle Park on the way to Osaka-jō Hall. At night, though, there were few people around, which felt a bit unsettling.

Checked in after 9 PM due to work fatigue, but the reception was smooth, and they kindly lent me an additional hairdryer. (Since I have long hair, I wanted to dry it faster using two at the same time.) The room was clean, spacious as a twin room, and the amenities were great. I would love to stay again!