Di sekitar Pulau Lumba-lumba × Akomodasi dengan lounge sambutan yang nyamanFasilitas dan peralatan yang dinilai tinggi di Hotel·penginapan gaya Jepang

It was a wonderful Hotel that exuded classic history and elegance. Not only were the in-house Facilities excellent, but we were also truly impressed by the delicious cuisine and the breathtaking panoramic view over Toba Bay. Above all, the staff’s attentive care and warm hospitality were outstanding, allowing us to spend our entire stay in comfort and relaxation. At the club lounge, we enjoyed a leisurely time along with high-quality drinks and lounge-exclusive dishes. The cheesecake—so well known that people say “Toba International Hotel means cheesecake”—was indeed as delicious as its reputation suggests, adding a special touch to our stay. In addition, the “Pearl Aurora Bath” infused with pearl ingredients at Shiojitei on the grounds was exceptional; its shimmering water gently soothed away our travel fatigue. The food, location, bath, and service from the staff—everything made for a highly satisfying stay. This is a truly wonderful Hotel that we would love to visit again. Thank you very much.

I stayed here with my mother in her 80s. From the moment we arrived, we felt thoughtful attention to detail, and it left a wonderful impression. Enjoying a delicious cheesecake while looking out at the ocean was lovely, and we ended up relaxing in the lobby for quite a while. We stayed in two Japanese-style Rooms, which were spacious and comfortable, and the futons were exceptionally cozy. In the evening, there were unexpected activities like roasting marshmallows and watching fireworks, which became great memories. We only had breakfast, but it was elegantly seasoned with light flavors and generously featured ingredients from Mie Prefecture—everything was delicious. The portion size was just right. The baths were kept very clean, and all of them—including the open-air bath and pearl bath—were truly relaxing. The staff’s courteous service also made a great impression. We chose Shiojitei to celebrate my mother’s full recovery, and I’m glad she enjoyed it. I would definitely like to stay again!

This was my first stay, and the Room was spacious and very relaxing. The in-room bath and open-air bath were wonderful and felt amazing. Dinner offered a wide variety of dishes, and I was full and satisfied—it was delicious. I’d love to visit again.

This year, my wife invited me, and we stayed here for a birthday trip for our son and me. Compared to a year ago, there were more international staff members, and we could really feel how hard everyone was working. This year again we chose the [Premium] Chef’s Selection featuring spiny lobster, abalone, and Matsusaka beef. The sashimi was exceptionally fresh and delicious—we were very satisfied—and the other dishes were also creative and tasty. The Room was a Shiracho-kan Japanese-Western style room; it was easy to use, well cleaned, and very comfortable. The Onsen temperature suited my preference perfectly, and since it was Friday there seemed to be fewer guests, so I could enjoy it almost all to myself, which felt wonderful. We are satisfied every year, but this time two things stood out: the Matsusaka beef shabu-shabu didn’t have the same impressive flavor as usual, and the toilet (washlet) in the Room felt quite old and wasn’t functioning fully. We would like to stay with you again in the coming years as well—thank you in advance. Thank you very much.

All the staff were very kind and attentive, and we felt comfortable throughout our stay. The views from the Room and throughout the Hotel were wonderful, and we enjoyed a lovely time along with delicious meals. This is a Hotel we would definitely like to stay at again when visiting Toba.

Toba Grand Hotel To the General Manager and all staff, Once again, thank you very much for providing such high-quality, safe, and consistently excellent service—along with a truly wonderful time and heartfelt hospitality. The thoughtfully prepared cuisine was astonishingly delicious, and my wife and I enjoyed a lovely trip that left us genuinely satisfied. Each time we encountered your warm smiles and refined service, we felt deeply happy, thinking, “We’re so glad we stayed here.” I was truly moved—this is indeed a “happiness-producing Hotel” that brings smiles to guest after guest. What makes your Hotel so outstanding is your challenging spirit: never resting on what you already have, but always striving to create new moments of inspiration. As a devoted fan of Toba Grand Hotel—and as “Captain Donguri”—please allow me to share a few ideas with affection: 1) Extend lounge hours (until 11:00 p.m.) Spending time in that sophisticated lounge atmosphere is exceptional. If guests could enjoy complimentary drinks until 11:00 p.m., the evening would become an even more special memory. 2) Revitalize the retro game arcade & festival-style corner If an energetic “festival corner” were added to that nostalgic, welcoming arcade area, it would surely become a signature spot where adults and children alike can have fun across generations. 3) Seasonal limited-time “all-you-can-eat fruit” buffet feature For example, “all-you-can-eat strawberries” in early spring or “all-you-can-eat melon” in summer—having seasonal highlight events at the buffet would help attract repeat guests year-round and generate even more buzz. Of course, I fully understand that the working environment for your staff and operational considerations must come first. With that in mind, I would be grateful if you could keep these ideas in mind simply as one fan’s dream of what would be wonderful if it could be realized. With Toba Grand Hotel’s potential—and the passion of your staff—I truly believe you will continue to be the overwhelming No. 1 Hotel in the region without question. From here on as well, let us guests join hands with the General Manager and all staff to make this wonderful Hotel shine even brighter together.