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We stayed for one night as a couple for a concert at Kyocera Dome. We’ve stayed at various Hotels every year, but from now on we’d like to stay here. The location is great, of course, but above all we were truly impressed by the staff’s hospitality. They noticed us waiting in the elevator hall and immediately came over; when the elevator arrived, they asked, “Are you heading to the front desk?” and pressed the button for us. At check-in and at the breakfast venue as well, staff spoke to us right away, so we felt comfortable throughout our stay. The mattress and pillows were very comfortable, and the separate pajama set felt wonderful too. We were also happy that the hair dryer was a ReFa model. The only thing was that the bathroom was a unit bath, but it was clean and more than sufficient for us as a couple. We were told that the spacious, easy-to-park lot can be used all day even after check-out. We also appreciated being guided just as kindly at check-out as we were at check-in. We liked it so much that we even recommended this Hotel to a friend who had been planning to stay at another Hotel in Osaka next month (laugh).

We always enjoy staying here. This time, since it was raining, the view from the Room was a bit disappointing, but instead we were able to fully relax and enjoy a quiet, luxurious time in the lounge thanks to the warm hospitality of all the staff and the comfortable atmosphere. E