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I visit Fukuoka often, but this was my first time staying here. The Plan was reasonably priced, and the location in front of Hakata Station was very convenient. Although it was a single Room, it had been renovated and was clean, so I had a very comfortable stay. The amenities were well stocked and really helpful. The lobby staff were also excellent. With more foreign-owned Hotels increasing these days, I was reminded once again how pleasant and wonderful the attentive hospitality and service unique to Japanese city Hotels can be. I would like to stay here again.

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

This was my third stay, the first in several years. I was truly impressed by the staff’s warm smiles, thoughtful and professional attention to detail, and outstanding hospitality that feels personal to each guest. Thanks to them, I enjoyed a comfortable 3-night, 4-day stay. All of the meals were delicious—the Japanese and Western breakfast options, sea bream chazuke, and the shabu-shabu dinner course. The portions were just right as well. I especially appreciated being able to enjoy everything in my Room. The drink service in the lounge and other touches were also very well considered. The Room was cleaned thoroughly down to every detail, making my stay very pleasant. I’d love to visit again before the new outlet opens next year (while Reservations are still available). Thank you very much for everything.

I’m a returning guest, and every time I’m impressed by the excellent service from the front desk staff. Of course, the location is great, but I also love how clean everything is, including the Room, and how well maintained it feels down to every detail. I also like that each Room is categorized by its theme color. Thank you as always.

This was my first stay. Since the price was reasonable, I didn’t expect too much, but the Room and bed were spacious and I was able to relax. The breakfast was also very delicious. They kept my luggage after checkout, which was a big help. The Hotel staff were very pleasant, and it made for an enjoyable trip. When I stay in Hakata again, I would like to use this Accommodation again.

Thank you very much for upgrading our room during our recent stay. We also sincerely appreciate that you allowed us to extend our stay despite being fully booked. I was truly in trouble when an unexpected remote meeting came up in an unfamiliar place, but thanks to your help I was able to attend the meeting without any issues and felt relieved. All of the breakfast dishes were delicious, and the buffet offers a wide variety, making it one of the highlights of staying here. Thank you for taking such good care of us.

The Hotel staff were very pleasant and helpful, which was great. However, in the large public bath, while some foreign guests were soaking in the tub, they left bath items and locker keys at the washing stations so others could not use them. When I tried to use one, they got out of the bath and told me—using a foreign language and gestures—that I was not allowed to use it. All of the washing stations were occupied by foreign guests for a long time, so several people besides me had to wait for quite a while. I stayed for two nights, and it was the same both days, which made going to the public bath stressful. The Hotel was clean overall—the Room was spotless and breakfast was delicious.

As always, we had a relaxing stay. No matter how many times we visit, the service from the front desk and restaurant staff is consistently excellent. I would also like to express my sincere gratitude to Mr./Ms. Y from the reservations team for kindly accommodating our various requests in advance. We will stay again.

A compact Hotel in a great location near the station. The Room is on the small side, but it’s more than enough for a solo trip with no inconvenience. The front desk staff were pleasant, and the welcome services—drinks, bite-sized sweets, and evening ochazuke—were a nice touch. There’s also a wide selection of items available to borrow; I borrowed a ReFa hair dryer. At the entrance, there are several types of shampoo at the shampoo bar, and it was great that you can put your favorite into a small plastic cup to take with you. The breakfast was delicious too, though I found it slightly salty. I’d like to stay again.

Although it is a bit far from Hakata Station and Tenjin, the free Shuttle Service to the subway and Nishitetsu train stations was convenient. The view from the Room is great, and it is quiet. The Onsen in the large public bath also felt smooth on the skin. Next time, I would definitely like to dine here.

This is my favorite Hotel that I always stay at least one night when traveling to Fukuoka. The rooms feel a bit small, but they are clean and the location is very convenient. The view from the open-air bath in the large public bath was great, and I was very satisfied again this time. During this stay with my baby, they even prepared adorable baby amenities, which made me very happy. I truly appreciate such thoughtful attention to detail. Although the breakfast selection seemed slightly reduced compared to a few years ago and was a bit disappointing, it is still an excellent Hotel overall that makes me want to stay again.

It was an absolutely wonderful stay. When I asked to leave my luggage before check-in, you kindly accommodated my request, which allowed me to go about my plans with peace of mind. The moment I stepped into the Hotel, I was enveloped in a refined yet glamorous fragrance that instantly made the experience feel special. All of the staff were impeccably presented, with polished manners and elegant language. Every interaction felt delightful and memorable. The Club Lounge presentations were all excellent. In particular, the Pasha coffee served at afternoon tea and the specially paired sweets were exceptional—I truly enjoyed a luxurious and uplifting time. I also stopped by the bar before bed, where the bartender created one original cocktail after another tailored to my preferences. It felt like being in a dream. In my room, I initially found the shower controls a bit difficult to use, but when I contacted you, a staff member came right away and explained everything clearly, which was very helpful. Above all, the bed was more comfortable than anything I have ever experienced, and I slept wonderfully. Thanks to you, it became an unforgettable trip. I would love to stay again. Thank you very much.

The Room, amenities, and service were all excellent. The lobby atmosphere was wonderful. Please let me stay again the next time I visit Hakata!

This was my second stay. The property was thoroughly cleaned, and the building was new and spotless. In particular, the front desk service was excellent, and the staff were well trained. It is a Hotel I am glad I stayed at. I plan to Reserve again for a third stay.

I stayed at the Hilton Seahawk next door while watching the Hawks championship ceremony. Even though it was Silver Week and the Accommodation was very busy, they handled my early check-in registration, I spent time at the nearby Facility until it was time, and then check-in went smoothly. I was able to refresh in a different atmosphere than usual, including soaking in a rock bath. As always, the front desk and restaurant staff were excellent, so I could enjoy my meal and check out comfortably.

It was just across the crosswalk from Hakata Station’s Chikushi Exit. The Room was a twin, but it was spacious enough to relax comfortably. Even though it was right next to the road, it was quiet at night.

I stayed for three nights with my child after picking up my mother in Fukuoka. At first, we were assigned a smoking room, but the front desk staff kindly asked if that was okay. When I requested a non-smoking room, they checked availability and moved us to one (additional fee applies). They also helped us by lending an iron, providing extra towels, and patiently answering any questions, which made our stay very pleasant. It was also great to have a coffee machine and water dispenser on the first floor available at any time. The location was convenient—within walking distance of Tenjin Station—and I would like to stay again.

It was a very beautiful Hotel. I would love to visit again.

I stayed at Fukuoka Sunpalace, and it was the first time I’ve ever experienced such warm hospitality. I used it as if it were a business hotel, but from the parking guidance to the front desk, and even the staff member who brought my luggage to my room by cart, everyone was truly kind and professional. I stayed in a 9-tatami Japanese-style room, which was spacious and very clean. The bath, toilet, and sink were all separate, making it extremely convenient. For dinner at “Shunsai Washoku Gingga” on the 9th floor, I had the “Mizutaki Course,” and everything—from the appetizers to the sashimi to the main mizutaki hot pot—was absolutely delicious. The evening view from the window and Hakata Port Tower were beautiful, and a staff member kindly explained the scenery. They even made charming conversation related to the restaurant’s name—saying something like, “I have a feeling we might see a shooting star tonight”—and their explanations of both the food and drinks were thoughtful and refined. Experiencing the warmth and reassurance of seasoned hotel professionals made this a truly special stay. When I come back to Fukuoka, I definitely want to stay in this Japanese-style room again!

We were able to relax and forget about time. This time we stayed as a couple, but next time we will come with our family. The food was also very delicious. The atmosphere was great, and the greenery of the trees was wonderful. Thank you to all the staff for your hospitality.