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As requested in advance, a baby crib was already set up in the room. As expected of a suite room, the space was large and comfortable enough for our family of four to relax. The reception staff were polite, and all the staff greeted us with smiles. However, there were two

The bathroom and washing area are separate, allowing for a leisurely experience. It was a bit disappointing that there were no coffee, tea, or tea bags among the amenities. However, there is a convenience store nearby, so it's manageable... Other than that, it was a very good

Located in the same building as Sakura-machi Bus Terminal, Sakuramachi Kumamoto, and Kumamoto Castle Hall, you can enjoy your stay without stepping outside. The front desk is on the top floor, offering a great view of Kumamoto Castle. The staff at the front desk are efficient and

The staff at the Hotel were all kind and attentive. The Room was well-equipped and provided a comfortable stay. Above all, every employee showed thoughtful care from the guest's perspective, which brought a sense of relief. This alone eased the fatigue of travel and offered relax

I was provided with extra bath towels and face towels, so I used the rain shower multiple times and found it very relaxing. Perhaps because the facility is new, the room was clean and I had a pleasant stay. With two elevators in operation, I was able to get on and off without wai

I also enjoyed the open-air bath and sauna in the large public bath, the ice cream after bathing, and the late-night Yonaki Soba. The arcade and Sakuramachi were very close, making it an ideal location for sightseeing. It was a great Accommodation, just as everyone said. I would

It was very clean and comfortable. The large public bath was not crowded, so I could relax. The microbubble bath warmed me up nicely. The Room was spacious for the price, and I had a relaxing stay overall. However, the pillow was firm and high, so I would appreciate having a soft

Bath: The large public bath is spacious and comfortable, but it is for men only. Location: Facing the tram street, with shops, bars, and convenience stores nearby. Parking: Plenty of options nearby for up to around 500 yen per 24 hours. Accommodation fee: Very affordable. Overal

I have used Route Inn Hotel many times. It was my first time in Kumamoto, but like other Route Inns, everything from the welcome coffee to the large public bath, eco-cleaning service, and breakfast buffet was of high quality. If you're looking for an affordable Business Hotel,

Since it was the year-end party season, the surrounding roads were crowded and the parking lot was also full, but the front desk staff kindly came outside to guide us. The Room was clean and I was able to rest well. The breakfast was wonderful, with a wide variety of local dishes

The surrounding area is right in the heart of the bustling downtown, so I wondered if it might be noisy. The exterior seemed a bit historic, but once I entered the Room, it was quiet with modern and clean interiors! The staff were all very kind, making my trip extremely comfort

The cleaning was done very well, making it a comfortable stay, almost like being at home. The large public bath on the first floor was also spacious, including the changing room, allowing me to relax in the appropriately warm water, which healed both body and mind. Thank you also

I always use the A-type room with a desk. I appreciate having an independent type of room since I’m not a fan of double-deck capsules. The price is reasonable, and amenities such as a toothbrush, comb, body towel, face towel, bath towel, and room wear are all provided. One of

Even though I drove near the Hotel, I couldn't find it, so I called, and their response was very helpful. I had plans to drink with a friend in Kumamoto at Kengunmachi in the evening, so when I said, "I want to take the tram to Kengunmachi," they kindly explained in detail how to

Unlike third-rate hotels that make excuses about the environment and don't clean, I could sleep peacefully. The staff is also very accommodating. As expected from the Washington Group. There is a convenience store on the first floor, and there are many shops around, making it con

Since it was my first time staying, I didn’t know how to operate the air conditioner, but when I asked at the front desk, they kindly explained it to me. Thank you also for lending me an extra blanket as I tend to feel cold easily. I look forward to staying again if given ano

Thank you very much for your exceptional service beyond regular hours. Since Kumamoto Airport is not in a very convenient location, your support was extremely helpful. The staff provided highly commendable and pleasant service. I would love to stay here again in the future.

This was my second stay. This time, I stayed in a double room for one night during my trip. It’s within a 30-minute drive from Kumamoto Station, and there’s parking available for rental cars, making it very convenient. It’s more cost-effective to stay as a pair. The stay also