Di sekitar × Fasilitas dan peralatan yang dinilai tinggi di Hotel·penginapan gaya Jepang

I visited Kumamoto with my mother for the first time in over ten years to attend a concert. Although our stay was limited to one night and two days, thanks to the Hotel’s calm atmosphere and the thoughtful care of all the staff, we were able to spend a relaxing and comfortable time. My mother was also very pleased, and I truly feel glad we were able to stay here. I understand that full recovery from the recent earthquake may still take time, but in my own small way, I hope that visiting Kumamoto can be of some help. I sincerely wish for a swift recovery. If I have another opportunity to visit Kumamoto, I would love to stay at this Hotel again. Thank you very much for your warm hospitality.

It happened to be a day of heavy rain, so I was able to borrow an umbrella. Thank you!! It’s conveniently located close to the city, and offers excellent value for money. 　You can also have breakfast nearby!!

On June 8, my spouse and I met friends from Kumamoto and had a great time eating and drinking together. They upgraded our Room to a higher grade, and my sauna-loving husband was very satisfied. We will definitely stay again. Thank you for your hospitality.

Due to a typhoon, my flight was canceled, so I made a last-minute Reservation. Since the Room I reserved was fully booked, they upgraded me, and I was able to stay in a comfortable space. They also recommended nearby Italian restaurants and bars, and I truly felt their thoughtful hospitality. Kumamoto Castle is within walking distance, and my unexpected extended stay actually allowed me to enjoy Kumamoto’s local food and sightseeing. I would love to stay here again.

I love the view of Kumamoto Castle from the rooftop, and I always enjoy staying here. The Room is simple yet comfortable. There is a wall-mounted mirror and an outlet by the table where you can dry your hair or do your makeup, and a hair dryer is also placed within easy reach. It may be a small detail, but I really appreciate the thoughtful layout designed for ease of use.

A well-balanced breakfast gave me the energy to head to work, and the large bath helped me unwind after a long day. Despite the clean Room and convenient location, the price is reasonable. There are no excessive amenities, but all necessary services are well provided, making my business trip comfortable. They also handled taxi arrangements with great care, and I felt it was a Hotel where I could stay with peace of mind. I was also satisfied with the user-friendly in-Room features such as a TV that shows how crowded the dining area and large public bath are, as well as an air purifier.

I stayed here for the first time, inviting two friends from out of town. I had heard great reviews from people who had used Yuya Suizen and was told it was worth visiting at least once. The staff’s hospitality was excellent, and the Room was clean and extremely comfortable. The hydrangeas in the lounge and throughout the property, along with the furnishings, were tasteful and beautiful. Breakfast was delicious, and we had a truly happy time! I’d love to come again with my family.

The staff were courteous and guided us smoothly upon entering the lobby. The Room was a comfortable size, and it was kept very clean. The location is just off Kumamoto’s shopping arcade, so it’s easy to explore the area even at night. It’s also within walking distance of Kumamoto Castle and tram stops, making it very convenient for sightseeing. Breakfast offered a wide variety of dishes, including several local Kumamoto specialties. We stayed for a Multiple Night Stay (2 nights), and we appreciated that the menu changed. One point to note is parking. The affiliated parking lot is a bit far from the Hotel and comes with an additional fee. If the parking lot across the street could be used instead, it would be more convenient for guests traveling by car. Overall, this is a Hotel you can choose with confidence for sightseeing or business in Kumamoto.

This was my first trip to Kumamoto. I was a bit worried after the earthquake, but the city itself didn’t seem much different. It was disappointing to see that part of Kumamoto Castle’s stone walls—within walking distance—had collapsed again. The hotel was convenient because it was right in front of my work venue, but due to the earthquake, many taxis were chartered by insurance companies and it was hard to hail one. However, there was a bus terminal directly across the street, so I made good use of buses. The complimentary coffee service—common at Dormy Inn—is always comfortable and appreciated. The large public bath on the top floor wasn’t very crowded and felt great. As you get older, a big bath really is nice. The Room was functional, but although the toilet seat had a washlet, only cold water came out. When I contacted the front desk they responded quickly, but afterward the warm-water light was on while only cold water still came out. On top of that, perhaps they forgot to reconnect the faucet chain during maintenance and I couldn’t operate the lever (I fixed this myself). Still, since the front desk response itself was good, I deducted one star (this might fall under Facility/amenities?). Depending on your destination and purpose of stay, I think it’s a very convenient location.

Spacious and clean interior facilities, but it was unfortunate that I couldn't use the Onsen. Overall, it was a satisfactory 2-night stay with no major complaints about the Hotel.

This was my first time staying here, and it was very clean—I was very satisfied. If I come to Kumamoto again and there is availability, I will make a Reservation without hesitation.

I chose the Japanese-style room because it was the most attractive option in terms of price compared with the other rooms at the time of booking. It was a spacious 10-tatami room on the top floor with a view down over the Shirakawa River, and it felt just like staying at a traditional hot spring inn. It would be perfect if there were a large public bath (there isn’t), but the in-room bathroom was very large and comfortable. I stayed multiple nights for work, and having only one futon set in such a large tatami room felt almost a bit lonely. One request: since there are no power outlets near where you lay out the futon, an extension cord would make this even better. Breakfast offers more than enough variety and is very high quality—and they also cook omelets to order. I liked it so much that I’ve already booked again for business trips in December and January. Next time I’ll try a Western-style room for comparison (laughs). If this Japanese-style room is offered at a reasonable price, I highly recommend it.

This is a well-sized Hotel with a tasteful blend of Japanese and Western styles. The space was clean and comfortable, and I slept very well. There were no items like lotion or cleansing oil at the sink in the changing area by the bath, but most guests probably bring their own, so it should be fine. If anything, I appreciated that the area around the sink was not dirty. It was also nice that I didn’t need to bring towels from my Room. The flooring in the Room was a bit tough for me because I’m sensitive to cold, but it does help keep things clean. At check-in there was a lot of information to go over, and I got a little spaced out partway through and missed responding once. After that, they explained things more concisely, and at the end they smiled and said, “Thank you for your time.” Thank you for the pleasant service.

As last year, I stayed in the Castle Suite with my daughter. It’s a Room that any young child will absolutely love. It features two Kumamoto Castle-themed bunk beds, a slide, plenty of toys, Kumamon figures, an oversized TV, and a hinoki cypress bath. The refrigerator was stocked with complimentary drinks—both alcoholic and non-alcoholic—so while my child played, I could relax and fully enjoy some downtime.

Thanks to you, we were able to start our trip in the best possible way. Thank you very much.

I stayed here the night before heading to Miyazaki during Silver Week. The reason for staying overnight in Kumamoto was to have dinner at a certain Italian chain restaurant that has since disappeared from Fukuoka Prefecture. What made me choose this hotel was its great location—just a few minutes’ walk from that restaurant—and the fact that it’s a hotel where even members of the Imperial Family have stayed, with a wonderful view of Kumamoto Castle. It turned out to be absolutely the right choice! The room is a bit dated, but it’s spacious and has an upscale feel, and you can see Kumamoto Castle from the window at a perfect angle. Fresh flowers were displayed in the lobby and by the elevators, which made me happy. The restaurant we wanted to visit was just a short walk away, and the Kamitori arcade was also nearby, making it very convenient for sightseeing. And above all, breakfast was delicious!! I felt that each item was high quality. In particular, the curry bread wasn’t greasy at all—it was crispy and honestly the best I’ve ever had! I couldn’t believe how light it felt even in the morning. My husband, who loves coffee, also said the coffee was excellent. Overall, we were very satisfied with our stay. The hotel’s Chinese restaurant also looked great, so next time I’d like to come to Kumamoto specifically to stay here. Thank you!

Conveniently located near the Kamitori Shopping Arcade and the tram stop, with great value for money. The sauna and large public bath are also very comfortable. Compared to the Sakuramachi area it’s a bit quieter, but around Kamitori there are vintage clothing shops and stylish stores tucked away in small side streets, giving it a Shimokitazawa-like vibe that’s fun to explore. Parking isn’t an issue either, as there’s a nearby affiliated large multi-story parking garage. However, if you take your car in and out, you can no longer use the parking validation ticket.

This was my first trip to Kumamoto, and I stayed here. What surprised me most was the front desk staff’s customer service—very polite, calm, and attentive without being pushy. It was on par with high-level Hotels in Tokyo—if anything, it felt even warmer and more comfortable. Specifically: the way they greeted us upon arrival, their thoughtfulness, and service tailored to each guest’s situation. (When we arrived in Kumamoto, it was raining heavily and we gave up sightseeing, so we reached the Hotel a bit early. Even then, they immediately brought us towels and helped us with the check-in process.) They also greeted us with smiles when we went out in the evening and in the morning. Their attentiveness at checkout as well. I truly felt they were professionals. Both the Room and the bath were completely satisfying. I would love to stay here again when I visit Kumamoto. Thank you very much.

It is in a very convenient location near the Transportation Center. The surrounding area is a downtown entertainment district, which makes it convenient for going out for drinks, but at night it can feel quite crowded and chaotic. Women in particular may want to be cautious. As for the Hotel’s Facility, the Room is slightly spacious. The bathroom is separate from the toilet and also has a washing area, which was comfortable. However, I was a bit bothered by white limescale marks left on the black floor. Since it’s an entertainment district, I was slightly worried it might be noisy, but at least in the Room I stayed in, that wasn’t an issue. Also, having a 24-hour convenience store on the first floor is extremely convenient. Overall, I think my satisfaction level was high.

It’s a perfect 5 out of 5 for me! The bed springs suit my body well, and having a double bed all to myself is the best. All the staff are very friendly as well. I’ll definitely stay again. Thank you in advance.