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Overall, it was excellent. However, I had trouble sleeping because the pillow didn’t suit me, which might be a personal preference. There was no information provided about the lounge (?), and I only realized it later. Was this because I checked in late and had limited time? Or is it not offered from the start due to cost-saving measures? Since the bed has a large gap underneath, regular checks might be a good idea.

We stayed in a Room for four but used it with three people. It was very spacious and we could relax comfortably! We chose this place mainly for the breakfast, and it was even better than expected. I think the menu changes daily, but that day they had simmered horse meat and even ice cream in the morning—both adults and kids were very satisfied. Unfortunately, I had a stomachache and could only eat rice porridge, but seeing my family enjoy their meal made me happy. The Room was clean, and there were water dispensers on each floor, so we could drink as much water as we wanted, which was great. We would love to stay here again.

I stayed here after a concert at Kumamoto Castle Hall, so I didn’t use the meals or the large public bath at the affiliated Hotel across the street. It was close to the venue, so I didn’t have to walk far and didn’t end up sweating much. I also recommend it for fans traveling for their favorite artists. The woman who handled check-in was kind and welcoming, which made a great impression. I chose this Accommodation based on the distance shown on the map, and I would definitely like to stay here again next time.

I stayed here because it was close to my business destination. It was very clean and comfortable. The large public bath was not crowded, so I could relax and enjoy it. The microbubble bath kept me warm. The Room was spacious for the price, and I had a relaxing stay overall. However, the pillow was firm and high, so I would appreciate having a softer, lower pillow option as well.

My daughter loves Kumamon, and she was so excited the moment we entered the Kumamon Room! It became an unforgettable memory. On the morning of checkout, she was so sad to part with Kumamon that she burst into tears (laugh). Both dinner and breakfast had a wide variety of delicious options. The staff were all very kind and attentive. We would love to stay here again. Highly recommended Hotel!

We stayed here as a couple due to an unexpected errand. It was described as having an artificial Onsen, and since we arrived early, we planned to use it briefly, but it was very nice. Breakfast wasn’t amazing, but it was good. The parking fee was low, and there were convenience stores nearby, so we’d like to stay again. Thank you.

I stay here every time. It’s very convenient since it’s in the city center.

After the marathon, I entered the large public bath. The changing room is quite small and can get crowded with 3 or 4 people, but it was still nice to relax in the spacious bathtub. It's unfortunate that it will be closed at the end of February. The convenience store, new downtown area, and bus terminal are also nearby, making it very convenient.

The laundry line in the bathroom was stiff and wouldn’t come out. Disappointing.

Stayed with a small child. We booked a semi-double as it was the only option available last minute, but we managed to sleep comfortably. The air conditioning is centralized, so there’s no individual temperature control; in winter, if it gets too warm, you’ll need to adjust by opening the window. Since our child is small, we were cautious while ventilating. As long as we could sleep well, we were fully satisfied.

I booked the "Room Selected by Hotel" Plan without parking. The room assigned was a twin room, which was very spacious with large beds, and I was very satisfied staying there with two people. I didn't use the bathroom, so I'm not sure about it, but overall, I was very satisfied.

I was originally planning to stay late at night after the concert, but it was postponed due to the earthquake. Since I was able to check in earlier than planned, I really enjoyed the bath, relaxation room, and more. I also had dinner at the restaurant on the 3rd floor—very tasty and generously portioned. I booked a body scrub as well and felt completely refreshed. Everyone was very pleasant and helpful, from the front desk staff at check-in to the restaurant team and the body scrub staff. At the moment, it seems Reservations can’t be made online due to the aftermath of the earthquake, but I’d love to visit again once things settle down. Thank you for a wonderful summer memory.

Was it originally a hospital? Until you reach the Room, it feels a bit worrying... But once inside the Room, it was clean and comfortable. I’d like to stay again if I have the chance.

It was reassuring and convenient to know there was an Accommodation nearby where I could rest right away, even if I had been drinking. If I have the opportunity, I would like to stay again. Thank you for your hospitality.

Close to the downtown area, I chose this place thinking it would be great for sightseeing in Kumamoto City. Plus, it's affordable! The surrounding area is right in the heart of the bustling downtown—might be noisy? The exterior seemed a bit historic, but once I entered the Room, it was quiet with modern and clean interiors! The staff were very kind, making my trip extremely comfortable. Thank you so much!

One complimentary drink is included (drink bar). For this price and quality, there are no issues. The Room is spacious. Independent air conditioning is available. You can come and go freely with a key card.

Visiting Kumamoto Castle has long been my wife's dream. The moment we entered the Room and opened the curtains, it became a memory to cherish for a lifetime. The view of "the castle and cherry blossoms" is truly breathtaking.

Kumamoto Prefecture is buzzing with the revitalization of the semiconductor industry, and as a result, Hotel rates across the city had become unbelievably high. In that situation, I stayed at this Hotel at a reasonable price. Since it has only recently been renovated, the Room was clean and designed to be easy to use. The breakfast buffet was also kept at a fair price, and they offered Kumamoto specialties, which I enjoyed. The lobby feels like a bookstore where you can read newer books for free, making the stay even more comfortable.

This was my second stay. Once again, I was able to relax and rest well. The Room was clean, and the breakfast was delicious. (The pudding is delicious!)

Spend time in the panoramic bath while gazing at the stars, then wake up refreshed with a morning soak as you look out toward Mt. Aso glowing in the sunrise before heading to breakfast. I was impressed by the gentle, delicious Nankan-age in the miso soup, asked where to buy it, and purchased some to take home. The tofu was also handmade by the Hotel, and I felt satisfied and energized from the morning.