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Thanks to you, we were able to start our trip in the best possible way. Thank you very much.

We stayed with four adults, and the room was spacious and comfortable. It was very clean and pleasant. The location is also within walking distance of Shimotori Street.

The staff are very pleasant, and I use this Hotel every time. The Room is clean, and the satisfaction level is high; I really like this Hotel. I will use it again. Thank you very much.

It is in a very convenient location near the Transportation Center. The surrounding area is a downtown entertainment district, which makes it convenient for going out for drinks, but at night it can feel quite crowded and chaotic. Women in particular may want to be cautious. As for the Hotel’s Facility, the Room is slightly spacious. The bathroom is separate from the toilet and also has a washing area, which was comfortable. However, I was a bit bothered by white limescale marks left on the black floor. Since it’s an entertainment district, I was slightly worried it might be noisy, but at least in the Room I stayed in, that wasn’t an issue. Also, having a 24-hour convenience store on the first floor is extremely convenient. Overall, I think my satisfaction level was high.

A reasonably spacious, clean Facility with affordable rates. I would like to visit this Hotel again if given the chance.

We stayed here for a golf trip! Everything was spotless.

This was my first stay at Yulax, and it was even better than I imagined. First, the cold plunge. It’s properly cold, and above all it’s deep—being fully enveloped by the water feels incredible. Hitting the MADMAX button and getting drenched with a huge rush of water from head to toe is also amazing—I could do that again and again (laugh). The sauna itself is truly relaxing, and the aufguss at “THIS IS IT” especially stayed with me. The music, heat, and performance make it feel less like a sauna and more like live entertainment. That experience alone made the trip worth it. What unexpectedly left an impression was the other guests. I got the sense many were in their 20s to 40s, and everyone had excellent manners. It felt like there are many people who love saunas and genuinely care about this place. It’s a comfortable space not only because of the Facility, but also because of the people who gather here. Including that atmosphere, I couldn’t help but feel that what the owner wanted to create—their vision—has truly taken shape. The relaxation areas are well equipped too, so you can unwind for hours after your sauna session. The food was very satisfying; in particular, the mapo tofu was generous in portion size and genuinely delicious. Even aside from eating after a sauna, it’s something I’d want to have again. The parking lot is spacious as well, which makes it easy to visit by car. Yulax wasn’t just a place to use a sauna. It’s somewhere you can step away from work and everyday worries, clear your mind, and spend time for yourself. By the time I left, even my mood felt lighter. For me, it was “a place where I can find myself again.” I definitely want to come back.

The building seemed a bit old, but it was well cleaned and felt very tidy and comfortable. I stayed for one night and two days. On the first day, I used the adjacent Agannasse baths. The variety of cold-water baths was great, and there was also complimentary coffee. The next morning, I used the large public bath before departure, which was also very nice. I only had the breakfast buffet, but there was a wide selection and everything was delicious.

It was raining, but I could get here by bus from the airport without needing an umbrella. I stayed for an event at Kumamoto Castle Hall. It was very convenient since dinner and souvenir shopping could all be done at Sakura Machi. The Room was on the 11th floor, almost the same height as the observation deck, and Kumamoto Castle was right in front of me through the window. It’s also close to Kumamoto Castle—about a 5-minute straight walk from Kato Kiyomasa’s statue. The next morning the rain had stopped, so before breakfast I enjoyed a relaxing walk along the long wall with no one around. The amenities information said there was no cleansing product, but on the front desk floor there were cleansing oil, face wash, toner, and emulsion (DHC), along with other items available for self-service. The Hotel is new and clean. As others have mentioned, if you’re used to elevators that don’t sway at all, you might notice a slight sway. I also enjoyed local Kumamoto dishes at breakfast. If I have another chance, I’ll stay again. When there’s an event, I think the breakfast venue tends to get crowded with related guests/staff. Thank you very much.

I was a bit confused about the parking, but they kindly explained it to me. There was a group staying as well, but they let us know in advance when the dining area would be busiest, which was helpful.

This was my first stay, and the Room was very clean, so I had a comfortable time. The staff were also wonderful, and I think it’s a great Hotel. I didn’t add breakfast this time, but I’d like to try it next time. My car didn’t fit in the multi-story parking garage, so I used the ground-level parking lot instead. They kindly guided me to the parking area, which was very helpful. I would like to stay again.

Both the room and the lobby were very clean, and I had a comfortable stay! The front desk staff were also kind. I’d like to stay here again when I visit Kumamoto.

The Kumamoto earthquake struck on the second day of my business trip. The elevator stopped and I had to use the stairs, but otherwise I was able to stay as usual without feeling anxious. I could still use the large public bath, and above all, it was a huge help that the izakaya on the first floor stayed open so I could get a meal. At that time, all items had disappeared from convenience store shelves. Thank you very much.

Conveniently located near the downtown area and within walking distance of the castle, making it perfect for a morning stroll. While the Facility is a bit dated, they have kept their prices unchanged despite recent rises in Accommodation costs.

I wanted a body sponge or towel to wash with. There wasn’t one in the amenities area, and I thought there might be one in the Room, but there wasn’t. Everything else was good, so it’s a shame.

I have used Route Inn Hotel many times. It was my first time in Kumamoto, but like other Route Inns, everything from the welcome coffee to the large public bath, eco-cleaning service, and breakfast buffet was of high quality. If you're looking for an affordable Business Hotel, you can't go wrong with the Route Inn Group. Of course, your experience may vary depending on other guests (such as encountering messy users or crowds), but as a hotel itself, it is very satisfying.

I chose this property because it is close to the airport and conveniently located. Due to time constraints, I was unable to use the dining options, but the Room was more spacious than I expected and had a table, making it comfortable to spend time in. The parking lot is also large and easy to park in.

Although the building is quite old, the reasonable pricing, convenient location, large public bath, and services such as welcome drinks and late-night ochazuke make this a favorite Hotel of mine, and I stay here again and again. Even though I live in the same prefecture, I stay almost every week on my days off as a short getaway. I look forward to staying with you again.

Despite being in the city, it was surprisingly quiet and very pleasant. The toilet and bathroom are separate, allowing for a relaxing bath. The staff were attentive and quick to assist.

Overall, it was excellent. However, I had trouble sleeping because the pillow didn’t suit me, which might be a personal preference. There was no information provided about the lounge (?), and I only realized it later. Was this because I checked in late and had limited time? Or is it not offered from the start due to cost-saving measures? Since the bed has a large gap underneath, regular checks might be a good idea.