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Thanks to the warm hospitality of the Gold Lounge staff, we felt comfortable throughout our stay. The pool area with its breathtaking views was also wonderful, and we fully enjoyed everything—scenery, dining, and relaxation. This time we stayed with relatives and had a great time at the Gold Lounge while enjoying champagne. Thank you for the wonderful memories. We would love to visit again.

We had a very comfortable stay. They also looked after our dog, and we were able to attend a concert—it was perfect. Thank you very much.

Following our stay during the March equinox holidays, we stayed with you again for the September equinox holidays. We booked connecting Corner Suite and Comfort Suite Rooms. With just one door between the two Rooms, communication between grandma and her grandchild improved dramatically. The Onsen in such a prime Ginza location was exceptional—grandma enjoyed it so much she went in three times. Breakfast was beautifully presented, which lifted our spirits, and everything was delicious. We will be back again.

We stayed here as a couple to celebrate our 30th wedding anniversary. For us, having held our wedding reception here 30 years ago, the Imperial Hotel is a special place that has quietly witnessed the most important milestones of our lives. This time we stayed in the Tower Wing, and the view from our room was truly breathtaking. Simply spending time looking out over Tokyo felt wonderfully luxurious. What made us happiest most of all was that our room had been discreetly upgraded. We were deeply touched by this thoughtful gesture and felt the warmth that is so characteristic of the Imperial Hotel. We also visited the Old Imperial Bar in the evening, and it was absolutely wonderful. Enjoying drinks in a space filled with history made us feel as though we were savoring the very time and tradition the hotel has cherished. In the morning, we had breakfast at Les Saisons. Not only was each dish beautifully prepared with great care, but enjoying breakfast in such a calm setting was exceptional—a truly happy moment that let us slowly look back on these past 30 years together. During our stay, we were also able to see the banquet hall where we held our reception 30 years ago. To return to this same hotel 30 years later—standing there again and saying to each other, “A lot happened, but we were happy”—was more than enough to fill our hearts. Even after three decades, the Imperial Hotel remains unchanged in its presence, once again watching over another milestone in our lives. We were moved not only by the outstanding service and cuisine, but also by its accumulated history and genuine warmth toward people. We are truly glad we chose to stay here on such a special anniversary. We would love to return again for future milestones in life. Thank you for such a wonderful time.

We stayed for two nights while sightseeing in Tokyo. Everything was very clean, and even after walking around all day in Tokyo, we were able to relax thanks to this Hotel. The bathroom and toilet were easy to use, there were plenty of hangers, and the disposable slippers felt hygienic. What surprised me most was the amenities available at the front desk—good-quality toner, sheet masks, and cooling patches. I applied a patch to my swollen legs after all the walking; it felt refreshingly cool and was so soothing. The Room wasn’t the largest one with a separate bath and toilet, but it was spacious enough. There were two floor-to-ceiling windows that made it feel open, and the night view was beautiful. It’s a Hotel that made me think, “This is where I want to stay again when I come back to Tokyo.” Our children liked it a lot as well. Everyone at reception was professional and kind.

I stayed here for work near Tamachi. The walls are thick, so it’s quiet and clean, and the bathroom and toilet are separate. Complimentary mineral water is also provided, making this a highly recommended Hotel for business use. The Room is small and the view from the window isn’t great, but that’s to be expected for a Business Hotel in central Tokyo, so I deducted one star.

From the moment you enter, the hotel feels luxurious, and the staff are exceptionally courteous. There are plenty of staff members, so there is no waiting time for anything. I was completely satisfied with everything—the view from the room, the cleanliness, and the amenities. I used the hotel’s courier service this time, and they also provided cardboard boxes, which helped reduce my luggage for the trip home. A convenience store and a drugstore have opened near the hotel entrance, making it easy to buy small items after arrival. I would love to stay here again if I have the chance.

I stayed for 4 nights. Since it was a hot season, I really appreciated the unlimited soft drinks. They also provide loungewear, towels, earplugs, cleansing oil, toner, and hair oil, which was truly convenient. The place was well cleaned and very comfortable.

It was excellent! The location is perfect, and there’s a FamilyMart on the first floor. In the morning, I thought it would be self-service, but the staff kindly prepared both a smoothie and coffee for us. Both were delicious, and we really appreciated it. I’d love to stay here again when visiting Tokyo. Thank you very much.

This is the most comfortable Hotel I’ve stayed at during business trips to Tokyo. Having a separate washing area in the bathroom is fantastic—no shower curtain sticking to you. The bath and toilet are also separate, and the Room feels very clean, making for a truly comfortable stay. I’d definitely like to stay here again on my next business trip to Tokyo.

This is a Hotel I make sure to visit at least once a year, and this stay left me feeling relaxed and refreshed thanks to the beautiful views of Hamarikyu Gardens and the Sumida River from the window. Even during a very busy autumn holiday weekend, Club mesm maintained the same wonderfully calm atmosphere as always, and I was able to spend a leisurely evening there while enjoying an original cocktail. I also got to enjoy my favorite burger—usually ordered at Whisk—via in-room dining during my stay, and I really appreciate being able to savor it in a private space along with beer or orange juice from the refrigerator. With experiences available even in the room—like playing an electronic piano or making hand-drip coffee—this is truly a fantastic Hotel where there’s never a dull moment. I would love to stay again.

We stayed here to celebrate my partner’s birthday. Back when you were in Ginza, we used to visit often as a couple. At the time, work kept us busy every day, so being able to enjoy a relaxed breakfast here was pure bliss. We both loved your Japanese set breakfast (rice porridge), and I remember how much we looked forward to it. Recently, I learned that Dai-ichi Hotel is in Shimbashi, so I made a Reservation specifically to enjoy that memorable morning porridge again. This time we stayed in a Junior Suite, and everything exceeded our expectations. The staff’s attentiveness and hospitality made it a wonderful birthday. Thank you very much. We’ll be back!!

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

At the end of my three-week hotel stay, I stayed here. Your outstanding hospitality made it a wonderful memory. Next time, I hope to stay longer than just one night. I’d also love to use the spa then!

Despite my sudden late-night stay, you kindly checked me in. Thank you so much...! It was a single room, and the bed was quite fluffy. Breakfast mainly featured Chinese congee, and there were also rice dishes. I had the seafood congee, and it was very delicious! However, since the lobby is on the second floor, you might be a little confused when entering. I was too... Also, because it was late at night, I entered from the elevator-only entrance rather than the main entrance. USB adapters can be borrowed from the front desk counter.

Just a 1-minute walk to Tsukiji Market—breakfast at the market was incredibly satisfying with seafood rice bowls and tamagoyaki! At night, the view from the window was soothing, and the large public bath was spotless. The shampoo, conditioner, and body soap also smelled wonderful! I’ll definitely stay here again next time I’m in Tokyo!

It’s a bit of a walk from Ginza Station, but since it’s Ginza, the walk is enjoyable. The Room was clean, and having the bath and toilet separated was very convenient. For breakfast, you place the small dishes on your tray as you go, so you don’t keep people behind you waiting—stress-free and really nice. Above all, everything was delicious. My husband was especially happy to have shabu-shabu and sukiyaki in the morning. The service was also excellent. Thank you for taking care of us.

We stayed for one night during Golden Week on May 2. The place was very clean and nice. There are many restaurants around the Hotel, which was very convenient. The subway is also close by, so it was easy to find and very convenient for us visiting from out of town. Thank you very much.

I regularly visit hotel lounges, and my wife said it was the first time she wanted to come back again. The meals were delicious, and they even made cocktails for us—everything was taken care of. At the nightcap, I was surprised they served motsunabe hot pot. It’s rare to get something that substantial at a nightcap, and it was excellent. The hospitality was outstanding as well. The staff spoke to us with just the right sense of distance, which felt very comfortable. The fitness center is open 24 hours, so I used it many times. One thing to note: the B3 parking lot is a mechanical parking system, which I’m not used to. I almost opened the trunk and hit something by mistake, so I’ll be more careful next time.

I’ve stayed here many times, and I highly recommend it—the location, rooms, restaurant, and service are all excellent. I’ll definitely be back.