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Following our stay during the March equinox holidays, we stayed with you again for the September equinox holidays. We booked connecting Corner Suite and Comfort Suite Rooms. With just one door between the two Rooms, communication between grandma and her grandchild improved dramatically. The Onsen in such a prime Ginza location was exceptional—grandma enjoyed it so much she went in three times. Breakfast was beautifully presented, which lifted our spirits, and everything was delicious. We will be back again.

We stayed here as a family during Golden Week. We often use Kyoritsu Resort properties, and our son—who loves Hotels—was thrilled! Considering the location and price, we felt the Room size was understandably compact. It was clean and pleasant. All the staff were cheerful, and it left a great impression that they greeted us clearly and warmly even when we just passed by. We also had breakfast here, and it was very satisfying. Of course, we fully enjoyed the Onsen on all three floors! We would like to stay here again when visiting Tokyo.

The room had a great view, and the night scenery from the in-room bath was beautiful. The large public bath and spa were also quiet, so I could relax at my leisure. I’ll be back again.

I stayed for two nights. Overall it was good, but I was disappointed that the in-room slippers were so thin they tore easily (though I was given a new pair). Also, I was on the 8th floor, and it was inconvenient to go down to the 4th floor first and then take a different elevator up to the 18th floor to use the bath. The view was great and overall it was good. Thank you.

I stayed for 4 nights. Since it was a hot season, I really appreciated the unlimited soft drinks. They also provide loungewear, towels, earplugs, cleansing oil, toner, and hair oil, which was truly convenient. The place was well cleaned and very comfortable.

As always, it was excellent. I stayed for two nights again this time, and it’s very convenient with both Higashi-Ginza Station and Tsukiji Shijo Station nearby. I spoke to the staff at mealtimes and when finishing. Their cheerful voices really energize me from the morning. The Room, bath, and service are all great. I will stay again—thank you in advance.

I was very satisfied with this excellent Hotel. The morning curry and risotto, as well as the late-night noodles, were outstanding. I also enjoyed free soft drinks and alcohol. The amenities were well stocked, and they stored my luggage free of charge until the end of the checkout day. The staff were very helpful—they even looked for a place where I could get my broken watch strap replaced, which was a huge help. Thank you very much.

This was our second stay, having previously booked a room with Club Lounge access. The bathroom features a view bath, so you can enjoy the scenery outside while soaking. The view from the room is wonderful, and from the Club Lounge you can see Tokyo Tower up close, which really lifts your spirits. The food and sweets provided are also very delicious.

I stayed here to attend a live show at Tokyo Garden Theater. It’s not far from the nearest stations on the Rinkai Line or the private Yurikamome Line, and it’s right next to Ariake Garden, with an Onsen, theaters, and shopping. You can even get there from the Hotel without an umbrella on rainy days. I’ve never stayed at such a convenient Hotel before. The Hotel was also very clean, and the seafood rice bowl at breakfast is something you rarely find elsewhere. The staff were always smiling, and I’d definitely like to stay here again for my next concert. Tokyo Disneyland is also within about 30 minutes, which is great for families who want to split up and do different things.

Business Trip Compared to during the COVID-19 period, amenities have been simplified quite a bit, but everything you need is still provided. In particular, the free evening cafe bar time is enjoyable even if you don’t drink alcohol. The staff were attentive at all hours, which made for a very pleasant stay. This time I stayed in a single Room for business, and I appreciated that the Room setup was thoughtfully arranged for that purpose. Each day I walked to the work site, and when I returned to the Hotel, I relaxed in the large public bath to soothe the day’s fatigue. In the morning, I woke up and opened the curtains to take in views of Ginza. It was an excellent business trip.

The Onsen Facility had few families or small children, so it was nice to use it in a calm and relaxing atmosphere. The water quality was good, and the Room was clean, making for a comfortable stay. However, we used the buffet for meals, and although we had high expectations due to the location next to the market, it felt a bit underwhelming and disappointing. For breakfast, it may be better to eat at Toyosu Market.