Di sekitar Makam Kuno Shiomakuyama × Hotel·penginapan gaya Jepang dengan penilaian tinggi untuk mata air panas dan pemandian

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2 dewasa0 anak1 kamar
26  Fasilitas
Lihat Kamar・Rencana
Lihat Kamar・Rencana
Dengan tema “indra” dan “denyut kehidupan”, auberge ini menghadirkan kuliner dan masa inap yang tenang untuk merasakan esensi Nara.

We stayed in a suite. We were very satisfied with the size of the Room and the terrace, and the peaceful rural view was truly soothing. We could also see the stars clearly at night. We enjoyed the welcome drink and sweets, which raised our expectations for dinner—and they did not disappoint. The course meal served in our Room was wonderful, with the staff kindly explaining each dish, and even the chef came to greet us in person. Everything looked beautiful, but it tasted exactly as amazing as we hoped—perhaps even better. I ate each dish in genuine amazement. It made me wish we could casually enjoy this cuisine nearby whenever we wanted. As for dessert at dinner, we were surprised by both the canelé and the chocolate—the canelé for its delicious flavor, and the chocolate for its unique texture! It’s not hard; there’s something special inside. I truly hope you’ll try it. Breakfast was very filling. The egg dish was so luxurious that I couldn’t help blurting out “Wow!” I felt happy thinking, “I ate so many vegetables!” The bread was homemade and delicious, and they kindly wrapped up what we couldn’t finish to take with us. With meals like this included, we looked at each other as a family and said how unbelievably affordable this Accommodation Fee felt. We were also happy to purchase a lovely wood plate as a souvenir—it made for a wonderful stay overall. Thanks to the warm hospitality of all the staff, it became a trip where we lost track of time, and meeting the chef’s kind personality as well made us deeply grateful for such delicious food and such special moments. Thank you very much for taking such great care of us.

h.musume 22/8/2026
Lihat Kamar・Rencana
Berlokasi di kaki Situs Warisan Dunia “Gunung Yoshino” dan “Kuil Kinpusen-ji”. Akomodasi yang representatif.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

ビラス 7/4/2026
Lihat Kamar・Rencana

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