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We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

We stayed here to celebrate a birthday. The sashimi came with daikon carved into a crane, and there was also sekihan (red rice). Everything looked beautiful and tasted great, leaving both our stomachs and hearts full. All of the staff were wonderful and very considerate, which made our time here truly enjoyable. Thank you very much.

We visited with our dog to celebrate my parents’ 60th birthday. The staff were kind, and the Ryokan was welcoming to both people and dogs. We were very satisfied with the meals! The Room and the in-room bath were spacious and very comfortable. Thank you very much.

This Accommodation offered excellent value for money. The paid open-air baths at the neighboring Yumotokan were wonderful—especially the one farthest from this Accommodation. You get a panoramic view of Lake Biwa. I recommend enjoying it both while it’s still light out and again for the night view. It was fun visiting different baths around the property. I had seen a Review saying there was no elevator, so choosing the second floor was the right call. I couldn’t help eating the ice cream in the lobby. The meals were delicious as well. I didn’t have time to use the recreation room, but it had manga, massage chairs, a table tennis table, and more—it looked like a lot of fun. When I first entered the Room, there was a slightly unusual smell, but once I turned on the Plasmacluster air purifier I stopped noticing it. The Room was clean, so maybe it was related to the plumbing? The staff were pleasant, it’s great value for money, and I highly recommend it.

Thank you for your continued support. This is an Accommodation my mother loves, and we have stayed here many times after visiting our family grave in Kyoto. The staff are always wonderful, and although I make the Reservation on her behalf, I ask for various requests each time. After her stay, when I asked how the Accommodation was, she happily told me that this time she enjoyed all of the women’s baths. It seems she was also able to fully relax and enjoy the private open-air bath. We are grateful every time for the thoughtful care shown by your staff. We have a Reservation at year-end as well, and we would appreciate your kind attention to my parents again then.

The moderately American-style Room decor feels thoughtfully different from a typical Business Hotel. It was a new, clean Room. I was surprised that the bath and toilet were clearly separated. (The bathtub and shower felt like something you’d have at home.) The lighting in the Room is well designed, there are plenty of outlets, and it’s highly functional—overall, the hospitality far exceeded expectations for this price. Breakfast was also very satisfying in quality, and the other guests gave an elegant impression. There were a couple of moments when I noticed the soundproofing, but it was quiet at night.

The bath and Room were clean and comfortable, and all the staff were very kind. Both dinner and breakfast had just the right seasoning and portions, and everything was delicious. It would be perfect if breakfast included a small dessert bite and after-meal coffee. This was a Ryokan I would definitely like to stay at again and recommend to friends. Thank you very much to all the staff.

We chose this Accommodation because it offers views of Lake Biwa. The scenery throughout the property was exactly as shown in the photos on the website, and we were captivated by the refined design and attention to detail. We booked a Plan that included breakfast and dinner, and every dish made generous use of local ingredients and was truly delicious. We would love to return, and we would also like to recommend it to someone special. Thank you for your warm hospitality.

Stayed again. I use it for work and meetings with clients. As before, it’s a Hotel located in a love hotel district, but the Room is spacious and the bed is large, so you can sleep comfortably and relax. Dinner is included, but unfortunately prices have gone up and more menu items now require an additional fee, which was unexpected. The Room also has internet access, making it convenient for work, and overall it’s a comfortable stay.

We stayed as a group of six across four generations, from age 88 to 3, to celebrate my mother’s 88th birthday. Thank you for the celebratory message card in our Hotel Room and for gifting us a special dessert plate during our meal. It became a wonderful memory. We would love to stay again.

From the moment we arrived, everything was spotless—the elegant front desk staff and even a complimentary Room upgrade. The Room was more than clean enough, spacious, with a beautiful view, and the food was delicious. We were completely satisfied with everything! If we come to Shiga Prefecture again, we would definitely choose this Hotel.

The building is old, but it felt clean. There were paintings displayed everywhere, which was lovely. The Hotel staff were also very courteous. However, after checking out, I stopped by again in the evening because I decided there was a souvenir from the Hotel that I wanted to buy. When I told a man at the front desk—someone I had not seen before—that I was not a guest with a Reservation for that day, his attitude felt a bit cold, so I deducted one star. The female front desk staff were all polite and helpful. Thank you very much.

The Hotel staff were exceptionally welcoming and attentive. They contacted us the day before to Check Reservation, and their support at check-in and friendly greetings whenever we passed made us feel truly cared for. The view of Lake Biwa from the bath was also wonderful, making for a fantastic stay.

It was truly wonderful. The service exceeded my expectations. Once the renovation of Konpon Chudo is complete, I will visit again.

We stayed in a Room with a private open-air bath. The large public bath had no windows and felt dark, so we didn’t end up using it, but the private open-air bath in the Room was more than enough to enjoy the Onsen. We would like to stay in the same Room again next time.

Many of the staff are from overseas, and I was truly impressed by how carefully and thoughtfully they worked. Both the Room and the bath were clean, and I felt they provided perfect service despite limited space, staffing, and pricing. The curry was delicious! Thank you very much!

I stayed here for sightseeing. The rooms are slightly larger and more comfortable than a typical Business Hotel. There is also a large public bath, so you can stretch out and relax. Breakfast is buffet-style, with a good variety for a Business Hotel. Free parking is available, which is convenient if you are traveling by car. Since this Hotel is best suited for guests with a car due to its location, I think it would be helpful to have recommendations for restaurants in a wider area.

At the time of Reservation for a Multiple Night Stay, the second night was in a different Room, but when we arrived we were told there had been a cancellation, so it was easy and convenient to stay in the same Room.

I have stayed at Hotels across the whole country, but this stay was truly memorable. What impressed me first was the hospitality of the staff. It wasn’t a formal, scripted service—each person conveyed a genuine warmth that made it clear they truly love this town and this Accommodation, and I felt comfortable throughout my stay. For dinner, we went to a restaurant called “Nao,” which the Hotel recommended, and it was absolutely the right choice. It wasn’t aimed at tourists; it let us experience local charm, and it allowed us to enjoy not only our stay but also the city of Otsu itself. I think this is a unique value that comes from a Hotel that treasures its connection with the community. In the past, I also stayed with a large group at Matsumoto Jujo, another property in the Jiyujin Hotels group (I organized that trip). Matsumoto Jujo was highly satisfying as well, but personally, HOTEL Ko Otsu Hyakucho left an even stronger impression. The reason is the space and hospitality created by making use of traditional townhouses designated as Registered Tangible Cultural Properties. Rather than simply staying at a Hotel, it felt like living in the town for a while. While preserving the character of these historic buildings, comfort is fully ensured, creating a distinctive sense of calm. It offered an appeal you can’t get from large-scale Hotels or luxury Ryokan. If you’re looking not for flashy services or extravagant Facility features but to enjoy local culture, streetscapes, and encounters with people, I highly recommend this Accommodation. It was one of those rare Hotels where staying there becomes part of the purpose of your trip.

The staff were very kind. The location was easy to find, and the free parking was a great help. There are many tourist spots and restaurants nearby, which was convenient. I would like to stay here again if I have the chance.