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Toba Grand Hotel To the General Manager and all staff, Once again, thank you very much for providing such a high-quality, safe, and consistently wonderful stay, along with truly blissful hospitality. The thoughtfully prepared cuisine was astonishingly delicious, and my wife and I enjoyed a wonderful trip that left us genuinely satisfied. Each time we experienced your warm smiles and refined service, we felt deeply happy and thought, “We’re so glad we chose to stay here.” I was truly moved by what can only be described as a “happiness-producing Hotel” that brings smiles to guest after guest. What makes your Hotel so exceptional is your challenging spirit—never settling for the current appeal, but always striving to create new moments of inspiration. As a devoted fan of Toba Grand Hotel—and as “Donguri Captain”—please allow me to share a few ideas with heartfelt appreciation: 1) Extend lounge hours (until 11:00 p.m.) Spending time in that sophisticated lounge is truly special. If guests could enjoy complimentary drinks until 11:00 p.m., the evening would become an even more memorable experience. 2) Revitalize the retro game arcade & festival-style corner If an energetic “festival corner” were added to that nostalgic and welcoming game arcade area, it would surely become a signature spot where both adults and children—across generations—could have an amazing time together! 3) Seasonal limited-time “all-you-can-eat fruit” buffet feature For example, “all-you-can-eat strawberries” in early spring or “all-you-can-eat melon” in summer. Having seasonal highlight events at the buffet would help attract repeat guests throughout the year and generate even more buzz—I’m confident it would be a great success. Of course, I fully understand that your staff’s working environment and operational considerations must come first. With that in mind, I would be grateful if you might keep these ideas in mind simply as one fan’s dream of “how wonderful it would be if this became possible.” With Toba Grand Hotel’s potential—and the passion of your entire team—I truly believe you will continue to be the region’s undisputed number-one Hotel. Going forward as well, let us guests join hands with you—the General Manager—and all staff members to make this wonderful Hotel shine even brighter together.

Despite being assisted by international staff, the service was outstanding, with excellent language use and thoughtful attention to detail, and we were very satisfied. The meals were delicious across the board, not only seafood, and we were impressed by the care taken to serve each course at just the right time based on our dining pace. Our 4-year-old grandchild must have been tired and fell asleep during dinner, but you kindly made a bed using chairs beside our table so we could continue our meal without having to take them back to the Room, for which we are truly grateful.

The staff were extremely kind, friendly, and always greeted us with warm smiles that truly healed our hearts. We are also grateful to the staff at the shop on the second floor for their helpful advice. It was a wonderful trip that our entire family enjoyed immensely—everyone ag

I stayed here after visiting Ise Shrine. A typhoon was approaching and it was raining, but it was disappointing that, due to the building’s layout, I couldn’t pull my car up right next to the entrance. Because of the typhoon, there were strong winds and heavy rain all night, and the window design made the whistling wind and rain noise noticeable. The Room felt a bit dated, but the bath was very clean and comfortable, and the staff were friendly and kind, which made up for the tough beef and dried-out yellowtail at dinner. If it hadn’t been priced for Silver Week, it would have been a perfect 100 out of 100.

We stayed here with four adults—my parents and us as a couple. This was our second visit, and we were able to relax thanks to the seasonal cuisine and wide selection of drinks. Since everyone has different preferences, the all-inclusive plan made it easy for all of us to enjoy both the meals and the baths, making it a truly wonderful trip.

After visiting Ise Shrine, we came here via the Ise Bay Ferry. Even before docking, the stately white building stands out, and you can tell it’s been well maintained without showing its age. Although strong winds were blowing due to a typhoon, the outside noise was minimal and we slept soundly. Breakfast was a mix of Japanese and Western dishes; the scrambled eggs and overnight-dried blackthroat seaperch were especially delicious and memorable. Given that it was peak season during Silver Week, we were truly satisfied with the quality—thank you very much.

We stayed as a couple in a twin room with a private open-air bath. There was no view from either the in-room bath or the open-air bath at the large public bath. The private open-air bath in the room was fairly spacious, so we could relax and enjoy it. The meals were buffet-style and average, but there was crab at breakfast—why not at dinner? People who like alcohol would enjoy having crab with a drink. The late-night tantanmen ramen was surprisingly light, which was nice. The front desk staff were experienced and kind, which we appreciated.