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The Hotel building seems old, but it was well cleaned and very tidy. The meals were among the best I have ever had during my stays. Each dish was carefully prepared. Both dinner and breakfast were excellent. I would like to stay here again if I have the opportunity.

I have stayed at luxury hotels and villas around the world, and this was definitely among the top-tier experiences. Simply outstanding.

This was our first trip to Hakuba with my daughter, and we were very satisfied with this accommodation. With only four rooms, each uniquely designed, we chose the "Condo" room this time. The room featured beautiful interior design, offering a luxurious and private experience. My daughter was delighted as well. For us, the enjoyment of a trip heavily depends on the accommodation's room and meals, and Kunugi exceeded all expectations with its hospitality and cleanliness. One of the highlights was the bath facilities—three options including indoor baths and an outdoor Asian-style bath that required a reservation. The outdoor bath had a tropical resort vibe where we could relax while enjoying views of the garden. It was so pleasant that I ended up using it twice—once in the evening and again in the morning. Dinner consisted of a full-course menu featuring fish and meat dishes that were casual yet delicious. The French toast served at breakfast was also excellent, which made my daughter very happy once again. Having stayed at many hotels or ryokans before, I believe accommodations like Kunugi—with its originality and exceptional hospitality—are rare to find. While winter is likely their peak season due to increased demand, visiting during off-season periods like now through autumn offers more reasonable rates. Summer in Hakuba feels like experiencing Japan’s traditional landscapes—a truly unique region worth visiting. We will definitely return for another stay! The owner was incredibly kind—a wonderful host—and even provided shuttle service for us. Thank you so much for making this summer trip such an unforgettable experience!

We stayed as a family, and the room was spacious, stylish, and very clean, just like in the photos. From the second-floor living room, we enjoyed a breathtaking view of Hakuba's expansive scenery, offering an incredible sense of openness. The staff were extremely friendly from check-in and made our stay very pleasant. We stayed for two nights, and on the second day, they replaced our towels and promptly responded to our calls, which was very helpful. Amenities such as insect repellent spray and baby guards were well-prepared, making it safe and convenient for families with children. The recommended restaurants and spots were all fantastic, making this a truly satisfying stay. We would love to visit again!

【Check-in】 The accommodation sends the entrance PIN code via SMS to your registered phone. Enter the code to access the property and call the front desk. Note: The email provides two phone numbers, but one is incorrect (please address this issue). You can choose between in-person or online check-in when asked by staff. For online check-in, procedures differ for domestic and international guests, so confirm over the phone beforehand. If you prefer simplicity, in-person check-in is recommended. 【Facilities】 The accommodation is very clean. All rooms are equipped with floor heating and individual air conditioners for maximum comfort. Each room has a private toilet and shower (the second-floor room includes a bathtub), ensuring privacy. The living room features high ceilings with an incredible sense of openness; however, while large windows offer great views, there are no blinds in the living area—this may be uncomfortable for some guests despite minimal surroundings. The semi-open-air bath on the first floor is spacious enough to accommodate 3–4 adult men at once comfortably but lacks a changing area (possibly designed for direct use after skiing using the laundry space near the entrance). Note that it’s visible from outside through its windows—likely from neighboring villas—so additional privacy measures would be appreciated. The kitchen is well-equipped with dishes and cooking utensils (though no measuring cup was available). Guests need to bring their own seasonings but will find it highly functional overall. Used dishes can simply be placed into the dishwasher. A baby crib can be borrowed free of charge if requested in advance (floor-sleeping type). Additionally, all rooms feature twin beds; however, according to staff members, they can rearrange them into a double bed layout upon request. 【Check-out】 Guests are told they may leave freely without any formalities at checkout time; however, confirming this process during your stay might provide peace of mind. 【Overall Experience】 The living room sofa was very comfortable to sit on, and we enjoyed watching TV on its large screen—it was an incredibly relaxing stay overall! We look forward to staying here again!

We stayed as a group of three families (6 adults and 4 children). The accommodation was clean both inside and out, allowing us to have a wonderful time. The thoughtful touches such as insect repellent, mosquito coils, and pet sheets were much appreciated. We also made several inquiries by phone before and during our stay (e.g., about towel replacements), and the staff responded promptly and courteously, which was very helpful. If possible, we would love to stay again next year. If I may suggest some improvements: - A minor point, but while there was a rice cooker and measuring cup for rice, there was no rice paddle. It would be great if one could be provided (or at least noted in advance if unavailable). Additionally, having cooking utensils like long chopsticks for stir-frying would be even better. - The refrigerator took some time to cool down; it would help if it could be turned on before check-in if possible (the air conditioning was already on and very comfortable). - A guide or instructions for using the kitchen appliances would be helpful (especially for overseas-made IH stoves, microwaves, dishwashers). - Including a floor plan of the building might make it easier to visualize the space. Even with these points in mind, we had an extremely satisfying stay. Thank you very much!