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The service was outstanding, and I’m truly glad we chose this Hotel. All the food and drinks were delicious. On the front desk floor, there were complimentary coffee and cold barley tea, and in the lounge area they even provided ice bars and Yakult for the next morning—everything was thoughtfully prepared. Of course, we also enjoyed the late-night soba. We had no complaints at all and had a wonderful stay.

Their natural and thoughtful service was truly wonderful. They even upgraded our room, and its excellence brought so much joy to our child. The bath was amazing as well; enjoying an open-air bath while admiring the snowy scenery was incredibly relaxing. The meals were also very

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

This was my first stay, and I stayed in a Room with an Onsen. The Room, attentive services, and hospitality were excellent. I also enjoyed the delicious breakfast.\nHowever, I think the dinner could use some improvement. After all, dinner is one of the highlights of an Onsen Accommodation stay.

I booked this Onsen with a scenic-view bath after it caught my eye while searching for an Accommodation. Since meals are served in the Room, I was a bit concerned about staff coming in and out, but they delivered the food outside the door, which made it much more comfortable. We also laid out our own futons, so no one entered the Room during dinner—this suited us well. It felt like that helped keep the price a bit more reasonable. Dinner had many dishes and was delicious, and we were even more satisfied with the tasty local rice. The bath was a good size and perfect for relaxing at our own pace. The Shuttle Service to the station was also very convenient. We’d like to stay again. Thank you very much.

I love Niigata in midwinter, but I also really enjoy Niigata in the season of wild mountain vegetables after the snow melts. In terms of Onsen Ryokan within the prefecture, I have previously stayed at Satoyama Jujo, HATAGO Issen, ryugon, Hinano Yado Chitose, and Rankei-so. Each Accommodation was unique and charming, and this time I was finally able to visit Shiki Yuzawa QUATTRO, which I had been curious about for a while. As you can probably tell from the above, we travel around various Accommodations because we like places with great food. From that perspective—this is how my spouse and I both felt—the breakfast side dishes were good, but not “exceptionally delicious.” As for the seaweed (“nori”), it had a color and taste we had never seen before, which made us wonder: had this processed product changed over time? Or is this its intended final form in terms of appearance and seasoning? It left us feeling a bit uneasy. Perhaps for guests who usually select ingredients carefully and cook at home on a regular basis, it may not be especially impressive. That said, we truly appreciate that they prepared such a large number of dishes at the in-room chair-and-table seating area and offered their very best hospitality. We felt they were doing everything they could to provide a comfortable stay despite limited staff and time. We would recommend it more to guests with a hearty appetite who have no concerns about their legs or knees. This is because getting into a bathtub without handrails can become difficult as you get older. Both the indoor bath and open-air bath in the room continuously supplied Onsen water, so we could soak at a comfortable temperature again the next morning. We also enjoyed relaxing on the second-floor terrace. Since this season is neither too hot nor too cold—and there are no bugs—why not plan a trip now? The room seemed renovated and was very clean, and there was also a hair straightener in addition to the hair dryer. We were satisfied with the amenities! Thank you to everyone for your kind assistance throughout our stay. The large public bath at Sakura-tei was also nearby, so getting there was easy.

I stayed for one night with a couple of friends. Since the price was low, I didn’t have high expectations, but the Room was clean as it had just been renovated. The amenities were plentiful and great. The yukata and loungewear were nice, and the bath facilities were excellent—the sauna felt a bit different in a good way, and the open-air bath was also wonderful. The meals offered a wide variety of dishes, and both dinner and breakfast were very satisfying. I’d love to stay again.

The hospitality was outstanding. Despite the reasonable price, dinner was served in a private room, and the staff providing service were excellent. I would like to stay here again when I visit Echigo-Yuzawa.

Conveniently located near the station and ideal for sightseeing. The breakfast rice balls were outstanding. The buffet-style dinner was delicious and offered a wide variety, including tempura fried right in front of you and hegi soba. The open-air bath in summer felt wonderfully spacious, with beautiful scenery—it was very relaxing.

I stayed here on the day of the Nagaoka Fireworks Festival. Even though my Shinkansen arrived late, you came to pick me up, which was a great help. Also, being able to use the large public bath 24 hours a day was perfect for soothing my tired body. Staying at NASPA New Otani made this a wonderful trip. Thank you very much.

The Facilities were excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included, making it a wonderful one-night stay. Thank you very much. That said, while the simple style was nice in its own way, we would have appreciated a few thoughtful words from the Accommodation staff at check-in and check-out, or a small service such as offering a cup of coffee after breakfast.

This time, we stayed in a Room with a private free-flowing Onsen bath. The bathroom in the Room was spacious, with a large tub and water at just the right temperature, so we were able to fully enjoy the Onsen along with the public bath. There was a wide variety of dishes, with plenty of vegetables, and we enjoyed everything—from the meal to dessert—with both our eyes and our taste buds. While the building exterior shows some age, the Facility is well maintained; the Room was thoroughly cleaned, and we had a comfortable stay.

Since it is right in front of Echigo-Yuzawa Station, getting around was easy with almost no travel needed. I was able to use the foot bath and enjoy cake at the cafe as well. I chose a plan with breakfast only, without dinner. Breakfast felt a little less satisfying than before. Overall, I was satisfied. I booked a Room with an open-air bath and was able to use it many times.

It seems to be a labor-saving style of operation, but the only staff we met were two front desk members, and they were both very pleasant and helpful. Having to make up the futon ourselves was actually nice, as it meant we didn’t have to worry about being a bother. The spa with a sauna and the meals are in the main building, but it’s less than a 5-minute walk away; there is a slight uphill slope, but it wasn’t an issue. We were able to enjoy the sauna and Onsen for long hours both on the day of arrival and again early the next morning. Dinner was buffet-style with all-you-can-eat salmon roe and steak. Since it was an inexpensive stay, we didn’t have high expectations, but the salmon roe had a great pop and the steak was tender and delicious. Breakfast was also lavish—I felt one hour wasn’t enough. Just one thing: I couldn’t tell whether some of the in-house loungewear had already been used, so I had to deduct a star. Overall, we were extremely satisfied!

I stayed here to visit Kiyotsu Gorge. It was my first trip to Niigata. Perhaps because it was a weekday, there weren’t many guests, so I could relax and take my time. At the Premium Lounge, drinks such as beer were all-you-can-drink, and the Onsen’s open-air bath was wonderful. Dinner was a course meal, and breakfast was a buffet— both were very filling! It’s right in front of the ski slopes, so it’s a perfect location for skiing in winter. The station is within walking distance, but they kindly drove me back to the station on my way out. They took great care of everything, and I was very satisfied. Thank you very much.

The cuisine, room, Onsen, and hospitality were all wonderful at this Ryokan. The price was also very reasonable. It is located about a 5-minute walk from Echigo-Yuzawa Station, and I loved the location as well. I would like to stay here again if I have the chance.

We stayed in the Garden Tower at NASPA New Otani with breakfast only (no dinner). We bought food at a nearby supermarket and checked in. I had confirmed in advance that the Room had a microwave, so we were able to enjoy our meal very nicely. The refrigerator was also larger than in a typical Hotel, so there was plenty of space for drinks, and we could even store ice cream after dinner—very satisfying! Even so, I think it’s amazing how affordable it is. The staff were truly wonderful: when they had time, they worked efficiently on other tasks, and if we hesitated even a little about what to do, they would kindly speak to us. I’d love to stay again sometime.