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Although it’s a secluded Accommodation deep in the mountains, it’s relatively easy to access by car and not difficult to reach. The Accommodation features classic, traditional Japanese architecture, yet it feels clean and has been thoughtfully renovated for comfort and ease of use. It was clear how much care goes into its upkeep, which I truly admire. The surrounding nature is lush, and the greenery and gentle sound of the river are very soothing. That said, the bedding mattress felt a bit firm for me personally, which was a small minus point (I didn’t wake up sore the next morning, so this is purely my personal impression). The hot spring source is around 37°C and lukewarm, but there are also heated baths, so it wasn’t an issue. If I had one wish: since I’m not fond of lukewarm water, I would have liked the heated tub to be larger. Meals were mainly simple countryside dishes, but everything was very delicious. Younger guests might find it a little light; in that case, I recommend ordering additional dishes. For us it was just the right amount—and we could get refills of rice—so we were very satisfied. Many of the staff were young, but they were always smiling and pleasant, with excellent attentiveness and consideration. This is an outstanding Accommodation that makes Japanese guests feel at ease—I hope it never changes. Thank you for a wonderful stay.

We stayed with my son’s family—six of us in two Rooms. There was a free shaved-ice service in the arrival lobby, which delighted the kids. The Room was spacious and comfortable. The only drawback was that we couldn’t adjust the air-conditioning temperature very well, but everything else was fine. The large Onsen public bath was also spacious, and we were able to relax and enjoy the Onsen. It may have been a circulated bath, as there was a slight chlorine smell, but there was also a sauna and we had a pleasant stay. Both dinner and breakfast were buffet-style for the first time in a while. Dinner offered all-you-can-eat sushi, sashimi, sukiyaki, steak, and more; breakfast was also very tasty, including local ingredients. I think this is a great Ryokan where three generations can enjoy themselves and everyone can be satisfied.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

It was a wonderful stay. The hospitality, the meals, and the Onsen—everything was a moving and relaxing experience. Thank you very much.

The service was outstanding, and I’m truly glad we chose this Hotel. All the food and drinks were delicious. On the front desk floor, there were complimentary coffee and cold barley tea, and in the lounge area they even provided ice bars and Yakult for the next morning—everything was thoughtfully prepared. Of course, we also enjoyed the late-night soba. We had no complaints at all and had a wonderful stay.

I booked this Onsen with a scenic-view bath after it caught my eye while searching for an Accommodation. Since meals are served in the Room, I was a bit concerned about staff coming in and out, but they delivered the food outside the door, which made it much more comfortable. We also laid out our own futons, so no one entered the Room during dinner—this suited us well. It felt like that helped keep the price a bit more reasonable. Dinner had many dishes and was delicious, and we were even more satisfied with the tasty local rice. The bath was a good size and perfect for relaxing at our own pace. The Shuttle Service to the station was also very convenient. We’d like to stay again. Thank you very much.

I love Niigata in midwinter, but I also really enjoy Niigata in the season of wild mountain vegetables after the snow melts. In terms of Onsen Ryokan within the prefecture, I have previously stayed at Satoyama Jujo, HATAGO Issen, ryugon, Hinano Yado Chitose, and Rankei-so. Each Accommodation was unique and charming, and this time I was finally able to visit Shiki Yuzawa QUATTRO, which I had been curious about for a while. As you can probably tell from the above, we travel around various Accommodations because we like places with great food. From that perspective—this is how my spouse and I both felt—the breakfast side dishes were good, but not “exceptionally delicious.” As for the seaweed (“nori”), it had a color and taste we had never seen before, which made us wonder: had this processed product changed over time? Or is this its intended final form in terms of appearance and seasoning? It left us feeling a bit uneasy. Perhaps for guests who usually select ingredients carefully and cook at home on a regular basis, it may not be especially impressive. That said, we truly appreciate that they prepared such a large number of dishes at the in-room chair-and-table seating area and offered their very best hospitality. We felt they were doing everything they could to provide a comfortable stay despite limited staff and time. We would recommend it more to guests with a hearty appetite who have no concerns about their legs or knees. This is because getting into a bathtub without handrails can become difficult as you get older. Both the indoor bath and open-air bath in the room continuously supplied Onsen water, so we could soak at a comfortable temperature again the next morning. We also enjoyed relaxing on the second-floor terrace. Since this season is neither too hot nor too cold—and there are no bugs—why not plan a trip now? The room seemed renovated and was very clean, and there was also a hair straightener in addition to the hair dryer. We were satisfied with the amenities! Thank you to everyone for your kind assistance throughout our stay. The large public bath at Sakura-tei was also nearby, so getting there was easy.

The hospitality was outstanding. Despite the reasonable price, dinner was served in a private room, and the staff providing service were excellent. I would like to stay here again when I visit Echigo-Yuzawa.

I stayed here on the day of the Nagaoka Fireworks Festival. Even though my Shinkansen arrived late, you came to pick me up, which was a great help. Also, being able to use the large public bath 24 hours a day was perfect for soothing my tired body. Staying at NASPA New Otani made this a wonderful trip. Thank you very much.

The Facilities were excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included, making it a wonderful one-night stay. Thank you very much. That said, while the simple style was nice in its own way, we would have appreciated a few thoughtful words from the Accommodation staff at check-in and check-out, or a small service such as offering a cup of coffee after breakfast.

Conveniently located near the station and ideal for sightseeing. The breakfast rice balls were outstanding. The buffet-style dinner was delicious and offered a wide variety, including tempura fried right in front of you and hegi soba. The open-air bath in summer felt wonderfully spacious, with beautiful scenery—it was very relaxing.

This time, we stayed in a Room with a private free-flowing Onsen bath. The bathroom in the Room was spacious, with a large tub and water at just the right temperature, so we were able to fully enjoy the Onsen along with the public bath. There was a wide variety of dishes, with plenty of vegetables, and we enjoyed everything—from the meal to dessert—with both our eyes and our taste buds. While the building exterior shows some age, the Facility is well maintained; the Room was thoroughly cleaned, and we had a comfortable stay.

I stayed for one night with a couple of friends. Since the price was low, I didn’t have high expectations, but the Room was clean as it had just been renovated. The amenities were plentiful and great. The yukata and loungewear were nice, and the bath facilities were excellent—the sauna felt a bit different in a good way, and the open-air bath was also wonderful. The meals offered a wide variety of dishes, and both dinner and breakfast were very satisfying. I’d love to stay again.

The location was great, and the Onsen was relaxing and felt very clean. The meals were also delicious. One thing I noticed was that the heat for the shabu-shabu pot was weak and the burn time was short, so when we added the meat it took a long time for the temperature to rise. Also, even though there was still meat left, the fuel ran out and we had to bring back a full new set of equipment.

Since it is right in front of Echigo-Yuzawa Station, getting around was easy with almost no travel needed. I was able to use the foot bath and enjoy cake at the cafe as well. I chose a plan with breakfast only, without dinner. Breakfast felt a little less satisfying than before. Overall, I was satisfied. I booked a Room with an open-air bath and was able to use it many times.

A repeat stay. I visit regularly, so I have nothing to complain about.

When I thought of Naeba Prince Hotel, I associated it with Fuji Rock and Yuming’s concerts, but the Onsen water quality was exceptionally good. It has a different type of spring water than Yuzawa, and although it was far from our Room, I went in many times. It’s worth visiting just for this Onsen alone. The staff were all friendly, and even at checkout the front desk staff chatted with us about various things—it was fun and convincing! My friend and I said, “As expected from a Prince Hotel.” This is a Hotel I definitely want to visit again. Thank you for taking care of us.

It seems to be a labor-saving style of operation, but the only staff we met were two front desk members, and they were both very pleasant and helpful. Having to make up the futon ourselves was actually nice, as it meant we didn’t have to worry about being a bother. The spa with a sauna and the meals are in the main building, but it’s less than a 5-minute walk away; there is a slight uphill slope, but it wasn’t an issue. We were able to enjoy the sauna and Onsen for long hours both on the day of arrival and again early the next morning. Dinner was buffet-style with all-you-can-eat salmon roe and steak. Since it was an inexpensive stay, we didn’t have high expectations, but the salmon roe had a great pop and the steak was tender and delicious. Breakfast was also lavish—I felt one hour wasn’t enough. Just one thing: I couldn’t tell whether some of the in-house loungewear had already been used, so I had to deduct a star. Overall, we were extremely satisfied!

Our family of four stayed in a Room with a loft. The Room was spotlessly clean, and both the beds and the futons in the loft were comfortable, so we had a very relaxing stay. The meals were generous and delicious for both breakfast and dinner, and for our family—where the kids eat a lot—we really appreciated being able to get refills of rice, miso soup, and salad. Above all, the bath was amazing! The jacuzzi tub felt wonderful and warmed us up after skiing in the cold. The staff were kind as well, and we were able to stay comfortably even with children. Thank you very much. On a personal note, when I forgot something on our way home, they handled my call kindly and quickly sent it to me cash on delivery. Thank you for your help. We will definitely stay again. Thank you very much.

Great Room, great meals—completely satisfied! The Onsen is a bit of a distance away, but we enjoyed it and even found local mountain vegetables for sale.