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I made a Reservation without knowing the area, as it was my first time going to Niigata Racecourse, but the Hotel was in a lively district near Niigata Station and close to a bus stop, so getting around was easy. The front desk staff were very kind, and although the Room was compact, it was comfortable. I visited during heavy rain, but I also tried the stone sauna for the first time and enjoyed it. This is a Hotel I would like to stay at again.

This was my second stay this year. It’s conveniently located near the station, with many restaurants nearby. The building looks a bit old from the outside, but it seems to have been renovated, and everything is very clean throughout. The breakfast venue staff were very kind and attentive. Breakfast featured many local dishes made with regional ingredients; everything was delicious, and I ate a lot. I was so full that I couldn’t try every item, but I’d like to recommend it to my family and friends. This time the Accommodation was quite affordable, and during this period we also received an additional discount through the Go To Travel campaign. Thank you for letting us stay at this price. I’d like to stay again.

On the day we arrived, it was pouring rain, so we left our luggage at the Hotel first and took a taxi to the concert venue. Some roads were flooded, but we arrived safely. On the way back, the rain had stopped, but when we returned to the Hotel, most of the nearby izakaya were already closing for the evening. We picked up some items at a convenience store, chilled drinks in the fridge, and relaxed in the large public bath to unwind. We also took our time with a morning bath and felt refreshed! We tried a variety of breakfast items as well, and the local specialty yellow watermelon for dessert was especially delicious. Next time we stay in Niigata, we would definitely like to stay here again.

My family and I stayed here to attend a performance at a nearby hall. It’s a little far from Niigata Station, but since we were driving it wasn’t an issue, and the affiliated parking lot was right next door, which was very convenient. The staff frequently checked in with us, and they were kind and helpful with our questions, which made us feel at ease. I especially recommend the breakfast, which offers a great selection of local specialties made with regional ingredients. We could try small portions of many different dishes, and everything was delicious—we were very satisfied. On the day of our stay, we received an upgrade to a more spacious Room, which made it even more relaxing. Thank you very much. This time we stayed for one night for a specific purpose, but there are still many places we’d like to visit and plenty of great food to try, so we hope to return for a longer stay next time.

The service was attentive, and it was a great Hotel. Above all, the breakfast was excellent. One issue: the Room hair dryer was a small model, and it became very hot quickly when used, which felt unsafe. The inside of the hair dryer was also full of dust, so that was the only disappointing point.

This was my second stay. Recently I had been staying mostly at Hotels directly connected to Niigata Station or close to the station, but I made a Reservation this time because I wanted to enjoy this breakfast buffet again after a long time. I was a little disappointed that there were fewer varieties of branded rice than before, but everything paired perfectly with rice and was very delicious. With three kinds of yogurt and four kinds of fruit, it was a very satisfying breakfast. The Room was also very clean and comfortable. I would like to stay here again.

I had heard the breakfast was delicious, so I looked forward to my stay, and it exceeded my expectations—both the quality and taste made me want to stay again. Thank you as well for your courteous service even though I arrived after the scheduled time. The air conditioning seemed to be centralized throughout the Hotel and not adjustable, but it was comfortable—neither too hot nor too cold. The Room I stayed in was also equipped with an extension cord and a trouser press, which were very useful. I had forgotten my extension cord at work, so I really appreciated being able to use one here. This is a Hotel I would like to stay at again if I have the chance.

This stay allowed us to spend our limited time in great comfort. We were able to fully enjoy the rainbow, the night view, and the beautiful scenery from our Room, and we sincerely appreciate your Hotel’s warm hospitality. The edamame bread and watermelon bread we reserved were also very well received, and my whole family was delighted. Whenever we stay in Niigata, Hotel Okura Niigata will be our regular choice of Accommodation.

Thanks to an early-booking deal, we were able to stay in a newly renovated Room on the 10th floor, so we enjoyed a luxury Hotel feel at Business Hotel prices. The bed was spacious and there was also a dining table. There were two sinks—one separate vanity and another bowl sink in the unit—which was very convenient for the two of us (my sister and me). For breakfast we chose the Japanese set meal; everything, including the small side dishes, was delicious, and we could relax while looking out over the Shinano River. From how lively the restaurant and lobby were, it felt like a long-established Hotel loved by locals. The only downside is that there are limited spaces in the underground parking lot, and even including outdoor parking it is often used by non-guests as well, so depending on your arrival time you may have trouble finding an available spot.

Every time I visited Niigata, I would come to the Bakauke Observatory and hope that one day I could stay at this Hotel—my wish finally came true. At the Bakauke Observatory, you can’t take your time enjoying the view for long, but from the Hotel room you can admire it whenever you like, and it’s also great to be able to head to the observatory whenever you feel like it. Being able to enjoy different scenery from daytime through morning depending on the time of day is a special perk unique to this Hotel. The room was spacious, clean, and comfortable—just what you’d expect from a luxury Hotel. Breakfast was excellent across the board, and in particular, the chef’s omelet was better than any I’ve had at other Hotels. I’d love to stay again.

I’m happy I could choose a smoking Room, which has become quite rare these days. Since I stayed on Sunday, the large public bath was available from 18:00–21:00 and in the morning for women only, so I was able to use it both times and was very satisfied! There were also lots of manga, and I ended up getting absorbed in reading them. The breakfast venue was spacious, so I could enjoy my meal at a relaxed pace!

As bottled milk becomes harder to find, you can enjoy delicious Tsukada Milk here. I always look forward to it. Please promote it more to support local dairy farming.

APA Hotel & Resort is truly impressive. I was very satisfied with the baths, including an open-air bath and a bath you can enjoy while lying down. They even have a pool and a gym, which really caught my interest. I’d like to stay here again the next time I visit Niigata.

All staff are Japanese and very courteous. Their service is excellent, so you can feel at ease. The breakfast here is outstanding!

Of the five Accommodations I stayed at on this trip, this one was the cheapest yet the best. The bed was large and very comfortable, and the Room had a calm atmosphere. Breakfast was included as a complimentary service, and everything—from chikuzen-ni to miso soup—was hearty and delicious. In any case, they had everything you could need, and I could really feel the owner’s hospitality. Thank you very much.

My check-in time ended up being about four hours earlier than planned, so I called. The response was automated and said there was no need to contact them as long as it was before midnight. I was impressed that even such a detailed matter could be handled by an automated system. We stayed as a family of three. It was a twin room with an extra bed, but there was still plenty of space and it didn’t feel cramped. There were two sofa chairs and a vanity chair (also serving as an ottoman?), both stylishly upholstered with a nice, upscale feel. After reading Reviews, I was worried about the bathroom cleanliness, but although it shows its age, it was clean and I felt comfortable using it. Many Hotels these days provide bottled water in the room for each guest, but this one does not. There is a free paper-cup drink dispenser in the lobby for guests (coffee, green tea, and cold water), which is appreciated, but having water in the room would still be more convenient. (It did say the tap water in the washroom is drinkable, though...) Amenities are picked up in the lobby style, and they even had sunscreen, sheet masks, bath salts, and hair wax—by far the most well-stocked selection I’ve seen anywhere. Breakfast included local specialties like tare-katsu and Tochio fried tofu skin, and they were delicious. I tried tare-katsu for the first time at dinner the day before and loved it so much that I couldn’t believe I got to have it again right away at breakfast—such a pleasant surprise! The Vietnamese curry at the breakfast buffet was unusual and very tasty. I also really liked “roasted kale,” which I tried for the first time. I understand that staying on the last day of Golden Week may come with lower pricing settings, but with Hotel rates rising these days, this place felt almost too inexpensive—I honestly felt bad paying so little. Close to the station with an adjacent flat parking lot—nothing to complain about. I’d definitely like to stay here again when visiting Niigata.

I stayed here again this time. The Room is always exceptionally clean, which I really appreciate. I accidentally forgot my facial cleanser, but it was available from the lobby amenities, which was very helpful. I was also happy to find a summer limited-time bath additive. I booked an early check-out Plan, and it was very convenient since it’s just a short walk to the Shinkansen ticket gates. I expect I’ll be traveling to Niigata for a while, so I’d definitely like to stay here again.

I use this place whenever there is a forecast for heavy snow or snowfall. I saw the staff clearing the parking lot of snow early in the morning from my Room. Thanks to their efforts, I was able to take my car out safely. Thank you very much.

I stayed here for the first time as an Accommodation after a night out near Niigata Station South. The Hotel was clean, and all the staff were very friendly. The room didn’t feel cramped, and I was able to relax comfortably. If I have another get-together nearby, I’d like to stay here again.

We stayed here the night before heading to Sado. Since we booked on the day, we received a discount and it was great value for money. The Room isn’t large, but it was comfortable enough. The shared area had manga and massage chairs, and the kids enjoyed them too. The buffet breakfast on the 10th floor was very reasonably priced—so cheap I felt it might even be less than buying food at a convenience store. There was a good selection, and the rice (from Niigata) was delicious. At the Hotel entrance there was also a shaved-ice service (mainly for kids?), and although it was only available for a short time, we had a pleasant stay overall. One thing that confused me: we parked in the affiliated multi-story parking garage right in front of the Hotel. When asked about our parking ticket, I handed it over thinking it would be free, but at checkout it only went from 1,200 yen to 1,100 yen. The website also says 1,100 yen, but I couldn’t tell whether that is the regular rate or the discounted rate. Since the front desk took my ticket, ran it through their machine, and returned it without any explanation, I think some guests may mistakenly assume parking becomes free.