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This Accommodation in Kusatsu, one of Japan’s premier Onsen destinations, offered such outstanding cuisine that it made us want to visit for the food rather than the Onsen. One beautifully crafted dish after another was served on a lovely white lacquered table. Everything was delicious and a delight for both the eyes and the palate. Breakfast was equally satisfying, and you could really feel the care and effort put into it from early morning. Of course, the Onsen was also excellent, with a location right in front of Jizo Onsen. The three private baths with free-flowing hot spring water were not by Reservation; instead, we checked availability on a tablet and entered when open, which let us enjoy all three without any stress. The Room was spacious, and the staff’s attentive yet unobtrusive service made everything very comfortable. After returning home, I’ve been recommending it to my friends as a must-visit.

It was my first visit in a while, and once again the Onsen was wonderful—I thoroughly enjoyed soaking in two different natural hot spring sources. The meals were delicious and very satisfying. The guests were considerate, and it was very quiet, so I could truly relax. The staff were kind as well, and I recommend this place to anyone who likes a small, cozy property. Thank you for taking such good care of me. I will visit again.

We stayed here a few years ago and loved it, so we returned for a group trip to celebrate our 60th birthdays. With a Room overlooking the Yubatake, high-quality Onsen baths, and delicious meals, our friends were very satisfied and it became a wonderful trip. The large public bath was outstanding as expected, but we were also impressed by how well stocked the amenities corner in the changing area was. They even had face sheet masks. We wanted to take our time with dinner this time, so we chose the dining venue “Kimi no Roman.” The food was delicious, and we also enjoyed learning about the ingredients thanks to the staff’s thoughtful explanations. Breakfast was buffet-style. There were many creative dishes featuring local ingredients, and everything was excellent. We felt that even if we had chosen the dinner buffet, we would have been satisfied. Since we needed to go to an annex building for the large public bath and breakfast, we walked back and forth along the connecting corridor. The furnishings and Facilities were polished to a shine, with beautiful ikebana displays throughout. There were also impressive arrangements in the large public bath area itself, giving a sense of refinement that only a long-established Accommodation can offer. All staff members were kind; when we asked for photos, they even took them from atop a step ladder so they could include the Yubatake in the shot. This is an excellent Accommodation with attentive hospitality in every detail—both in its services and its upkeep. The souvenir shop on the first floor is large with an extensive selection, so you can find everything there. They also have a corner featuring Asama Shuzo (my favorite), where I was able to buy various items. Guests who spend 2,500 yen or more receive delicious cookies.

Staying at Naraya for my first trip to Kusatsu Onsen was truly the best choice. From the moment I arrived until I left, I received warm, heartfelt hospitality in every situation, and I was able to relax and enjoy my stay. The staff’s thoughtful attention to detail could be felt throughout, making this a wonderful Accommodation that made me want to return. Both dinner and breakfast were served in a private dining room, allowing me to take my time in a calm atmosphere. Dinner in particular was outstanding—every dish from the appetizers to the final dessert was delicious, and there were fun touches such as having sushi prepared during the meal. It was such an enjoyable experience that I honestly thought, “I want to come back just for this food.” The Onsen was also excellent; my skin felt wonderfully smooth after bathing, and it may be my favorite water of any Onsen I’ve visited. The location is another highlight—just a short walk to Yubatake—so I enjoyed strolling around many times in the evening, at night, and again the next morning. I was completely satisfied with everything: the cuisine, the Onsen, the service, and the location. There are so many more wonderful things I could mention; it made my first trip to Kusatsu Onsen truly memorable. I would love to stay at Naraya again. Thank you very much for such a lovely time.

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

The entire property was spotlessly clean, which made our stay very comfortable. All the staff were polite and pleasant. Both the first-floor lounge and the third-floor common room had a relaxing atmosphere, so we could unwind not only in our Room but also in other areas. The tasteful floral arrangements that weren’t too showy were also a lovely touch.

My husband, our grandchild, and I stayed here as a group of three. Our second-grade grandchild loves Onsen, but the large public bath was too hot to enter; the open-air bath was fine. We went in together three times and were very satisfied. I thought the door for the shortcut to Yubatake was locked, and I ended up speaking to a male restaurant staff member while he looked busy cleaning up. When I asked if it seemed locked, he kindly walked over with me to check and opened the door for us. He was an international staff member, but his Japanese was excellent, and his polite, pleasant service made me very happy. All of the restaurant staff were wonderful as well, including the chef making omelets. Everyone was friendly, we enjoyed our meal, and we left with a great impression. Thank you very much. Thanks to all of you, we had a lovely trip.

This was our first stay at this Accommodation, and we really liked it—the atmosphere was great, and the Room was spacious and very relaxing. It’s also close to Yubatake, so getting to Yubatake in the daytime and when it’s lit up at night, as well as shopping for souvenirs or grabbing a quick drink or meal, was no problem. Since it isn’t right around Yubatake, we were able to spend the nights quietly. We’ll definitely stay here again the next time we visit Kusatsu.

Everything was excellent—the Room, the baths, the food, the staff service, and the pool. We chose a loft-style Room, and it was very clean! However, for families with small children, we can’t recommend it because the ladder is steep and high. The baths were not crowded, so we could relax; the large public bath was very clean. We also had the pool almost to ourselves, and there were banana boats and other items available, which looked like a lot of fun. The buffet had a wide variety of options and everything was delicious. There were plenty of choices at breakfast as well. Our whole family loved it and we’d like to come again. Thank you very much.

First of all, we truly felt the hospitality of the proprietress and the staff. We were convinced they genuinely think, “Thank you for coming,” from the bottom of their hearts. The Onsen is, of course, outstanding. Gazing at the rocky surface overflowing with natural hot spring water, you can feel an immense sense of history. The meals were also absolutely wonderful. We were completely satisfied with both the taste and the portions. Just when we thought it would be a classic kaiseki course, there were creative twists that made it even more enjoyable. The tableware was also exceptionally refined and inspiring. It’s true that features such as the age of the building and facilities, and having only stairs with no elevator, may come down to personal preference depending on your generation, but for us as a couple they were not drawbacks at all. If you’re visiting Kusatsu Onsen, we think this is an Accommodation you should stop by at least once.

The welcome drink and free parking at Nao Resort Hotel were great, and the staff were absolutely amazing throughout our stay. The Naraya Group staff are consistently outstanding. We booked during a time sale at this price, and even breakfast was included—I almost felt bad. I was also happy that the card payment included the Hot Spring Tax. We had a wonderful time around Yubatake. Unfortunately, I couldn’t use the Onsen for personal reasons, but my sister and mother were truly impressed by Ichinoyu’s waters, several nearby baths they could enjoy many times, and Soan’s private bath. Thank you again—everything was perfect.

I visit Kusatsu Onsen every year, and Sakurai Hotel is the best. First of all, the hot spring water is excellent. It also seems to have been renovated, and both the Room and the changing area were very clean. The hair dryer was the latest ReFa model. The food was delicious as well—especially breakfast, which left me completely full. The grilled salmon was great. I’d like to come again next year.

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

I was a little unsure what an Onsen Accommodation that allows dogs would be like, but after staying there it was very comfortable and I was completely satisfied. The surrounding area is great for walks with your dog, and the breakfast buffet offers a wide variety of delicious dishes that made me feel happy from the morning. Of course, the Onsen water quality was excellent as well, and I was able to relax and enjoy my stay. I made wonderful memories with my dog. I would definitely like to stay again.

I was finally able to visit “Ura-Kusatsu Tou,” a place I’d been curious about for a long time. Located in the Ura-Kusatsu area, just a short distance from the bustle of Yubatake, the moment you step inside you’ll find a beautifully curated space where traditional craftsmanship and modern design come together. Every corner of the Accommodation is picture-perfect. From interiors accented with traditional crafts to warm, inviting lighting, you can feel the attention to detail throughout. It was an Accommodation with a calm atmosphere—perfect for an adults-only getaway. Relax from the core with “Jizo Gensen” The greatest highlight here is, of course, the Onsen fed by “Jizo Gensen.” Among Kusatsu’s many hot spring sources, “Jizo-no-Yu” is said to be rare due to its low output. Its gentle feel on the skin and subtle milky hue were wonderfully soothing, and I could truly relax from deep within. Not only in the large public bath but throughout the building, there are thoughtful touches that create a sense of gentle “sway,” making it feel as if everyday fatigue simply melts away. Dinner and breakfast were served in a serene dining space. Every dish was beautifully presented and delicious enough to make you happy with each bite. Breakfast also felt luxurious: colorful small plates lined up alongside freshly cooked rice. An Accommodation where you can fully enjoy both the Onsen and the cuisine—I left completely satisfied in both heart and stomach. The Room was spotless and comfortable—functional yet designed with a calming Japanese aesthetic. The staff maintained just the right level of attentiveness; thanks to their courteous service, my stay was pleasant from start to finish. It had been some time since my last visit to Kusatsu Onsen, but this trip helped me rediscover its charm all over again. This wonderful Accommodation lets you experience both the excellence of Jizo Gensen and modern comfort at once—somewhere I would love to return again.

Both the Room and the open-air bath were clean, and it was a very comfortable Hotel. The location was also convenient, making it easy to get anywhere, including Yubatake and the shops, which was great! Just one point: The towels provided in the Room were not very absorbent, so it took quite a while to dry off. I would be happy if that could be improved. Overall, it felt more comfortable than the price would suggest, so if the towel issue is resolved, I would like to stay again.

It was really great!

Pros: Friendly service. Great location—close to Yubatake and with parking available. Clean and well maintained. I used the bath at night and in the morning, and had it all to myself both times. The bread was delicious. Cons: The TV screen is small, so keep that in mind if you plan to watch TV. You can hear footsteps in the hallway. There were no slippers (they might be available), which wasn’t a big issue but felt a bit unusual.

We stayed for two nights and had a wonderful time. In addition to the Onsen, we were soothed by two different types of baths. During the day, we enjoyed soba in Tsumagoi Highlands and made the most of our trip from Shiga Highlands to Yamba Dam. The proprietress kindly shared tips on how to enjoy Yubatake and suggested nearby scenic drives, which helped us have a truly fulfilling holiday. We also thoroughly enjoyed the TsuruTaro Art Museum on site. Everything was perfect, and we were completely satisfied.

Thank you as always for your support. I’ll be booking again, so I look forward to staying with you.