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Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

On my first trip to Kusatsu Onsen, I stayed for two nights in the private open-air bath guest room “TAKASAGO.” Guest Room (TAKASAGO) The layout is wonderfully spacious, with the bedroom and tatami-style living area separated, creating a quiet and relaxing atmosphere. Personally, I felt the room was a little dim due to limited natural light depending on its orientation, and I would have loved a larger sofa where you can really sink in rather than a low table—but overall it was an expansive, truly luxurious space. The tatami room with the low table faces a private garden and had a lovely sense of traditional charm. The maisonette-type rooms looked brighter and seemed to have more comfortable sofas as well, so I’d like to try one next time. Onsen Two different hot spring sources—Jizo Gensen and Bandai Kosen Gensen—are supplied here, making for an indulgent bathing experience. In addition to enjoying high-quality spring water anytime in the in-room open-air bath, the three private reservable baths each had their own distinct character and conveyed refined Japanese aesthetics. I thoroughly enjoyed soaking in Onsen throughout my stay. In particular, I loved “AWASE,” where three tubs are lined up from low to high temperature so you can experience a traditional bathing method—I went back again and again. Breakfast As dinner service was suspended during my stay, breakfast was the only meal offered—but its quality was outstanding, easily on par with dinner. I often stay at cuisine-focused Ryokan, and this was among the best I’ve experienced: creative composition of dishes, cooking that brought out the best of each ingredient, and thoughtful selection of tableware that elevated every course. Hospitality & Service The staff’s attentiveness and perfectly balanced approach—present when needed but never intrusive—left a strong impression and made my stay very comfortable. While there are a couple of minor preferences regarding the guest room setup, overall I was extremely satisfied with every aspect: Onsen, food quality (breakfast), and hospitality. I would absolutely love to return when visiting Kusatsu again.

This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we were able to relax throughout our stay and enjoy a special time. The clean and comfortable Room, the wide variety of delicious and thoughtfully prepared buffet dishes, and the wonderful Onsen—all exceeded our expectations. Everyone in our group was very satisfied with this trip. When we visit Kusatsu again, we would definitely like to stay at Hotel Ichii again.

This is a perfect Ryokan with meticulous attention to every detail. The building is beautifully maintained, and the finishes and Facilities feel refined. The Onsen is excellent, and the amenities are well stocked. The meals are delicious, served on beautiful tableware, and satisfy both taste and presentation. Drink prices are reasonable as well. The location is close to Yubatake, making it easy to enjoy a stroll around the area. I would definitely like to stay here again. Thank you very much.

This is my third year traveling to Kusatsu Onsen in summer, and I was finally able to stay at Naraya as I had long hoped. The free-flowing Onsen from Shirahata Gensen was wonderful, and I enjoyed it many times. The Room was clean, and the meal was excellent—especially the sushi served at the end, which was so delicious that I left completely satisfied. I felt there were many younger staff members, but everyone greeted me with a smile, making it a great trip. I would definitely like to stay again.

It was really great!

This was our first stay at this Accommodation, and we really liked it—the atmosphere was great, and the Room was spacious and very relaxing. It’s also close to Yubatake, so getting to Yubatake in the daytime and when it’s lit up at night, as well as shopping for souvenirs or grabbing a quick drink or meal, was no problem. Since it isn’t right around Yubatake, we were able to spend the nights quietly. We’ll definitely stay here again the next time we visit Kusatsu.

We stayed for two nights and had a wonderful time. In addition to the Onsen, we were soothed by two different types of baths. During the day, we enjoyed soba in Tsumagoi Highlands and made the most of our trip from Shiga Highlands to Yamba Dam. The proprietress kindly shared tips on how to enjoy Yubatake and suggested nearby scenic drives, which helped us have a truly fulfilling holiday. We also thoroughly enjoyed the TsuruTaro Art Museum on site. Everything was perfect, and we were completely satisfied.

We stayed for one night during the Obon holidays with my daughter’s family. My son-in-law was visiting Kusatsu Onsen for the first time, and he really enjoyed the delicious meals and the yumomi experience at the Ryokan. All of the staff were kind, and even our 9-month-old grandchild was able to enjoy it, making it a wonderful trip. We would like to stay at Sakurai Ryokan again.

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

Although the building is historic and compact, the cuisine—and even the tableware it is served on—are outstanding. The hot spring water comes from both the Yubatake source and the Ryokan’s own private source, each offering a distinct bathing experience. The staff are wonderful and exceptionally attentive. This is an Accommodation you will want to stay at again and again.

We stayed in a guest Room with a sauna. The sauna, open-air bath, cold-water bath, and the Room were all spotless down to every detail, and we had an amazing time. Meals were buffet-style for both dinner and breakfast, and we were very satisfied with both the variety and the taste—everything was delicious. The staff’s service was also excellent. We look forward to staying again next time.

The welcome drink and free parking at Nao Resort Hotel were great, and the staff were absolutely amazing throughout our stay. The Naraya Group staff are consistently outstanding. We booked during a time sale at this price, and even breakfast was included—I almost felt bad. I was also happy that the card payment included the Hot Spring Tax. We had a wonderful time around Yubatake. Unfortunately, I couldn’t use the Onsen for personal reasons, but my sister and mother were truly impressed by Ichinoyu’s waters, several nearby baths they could enjoy many times, and Soan’s private bath. Thank you again—everything was perfect.

Among the many Accommodations, we chose Taira no Ie because of the breakfast and a Room with a view of Yubatake. It wasn’t a typical breakfast—suiton, chimaki, and dessert waffles were available for seconds, and we were completely full. Everything was delicious. The Room was spacious and clean even for four adults, and it was great to have two sinks. The staff were young foreigners, but their service was excellent; they spoke Japanese earnestly and it was charming. The Onsen water was very hot, but it left our skin feeling smooth. It was right in front of Yubatake, so it was convenient for walking around, but getting up to the Accommodation by car was difficult because of the steep slope and crowds. Still, we’re glad we chose Taira no Ie. We fully enjoyed Kusatsu Onsen. Thank you very much.

Pros: Friendly service. Great location—close to Yubatake and with parking available. Clean and well maintained. I used the bath at night and in the morning, and had it all to myself both times. The bread was delicious. Cons: The TV screen is small, so keep that in mind if you plan to watch TV. You can hear footsteps in the hallway. There were no slippers (they might be available), which wasn’t a big issue but felt a bit unusual.

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

I was able to stay in a private room at an affordable price. The building isn’t new, but you can enjoy a retro Showa-era vibe. The bath felt like it was all to myself, and it’s close to Yubatake!

This was our second stay, the first in two years. The buffet offered a wide variety of dishes, including local specialties unique to the area. Both the buffet staff and the front desk staff were very kind and attentive, which made our stay truly comfortable. In particular, the buffet staff explained things in a way that was easy for our child to understand and spoke to us in a friendly manner, which we really appreciated. When we stay in Kusatsu again, we would love to choose this Accommodation. Thank you very much.

Thank you very much for taking care of us during our 3-day, 2-night stay. The staff were wonderful, and we truly appreciated how quickly you responded to our inquiries. The only disappointing point was the towels. They were not very absorbent and were not ideal for drying off. Although Kusatsu is not the easiest place to access, this is a Hotel we would like to visit again.

My first time in Kusatsu Onsen. Since my skin is sensitive, I did some research and found that the Jizo-no-Yu source is relatively gentle, so I chose this Accommodation because it draws water from that source. It’s a historic Accommodation, and the building has a charming atmosphere. For dinner, we chose the Joshu beef Plan and it was delicious. Breakfast had most side dishes set out in advance; only the rice and miso soup were served hot. It might feel a bit light for big eaters, but I thought it was just the right amount since we planned to snack while walking around after checkout. Best of all was the private bath you can use exclusively. Maybe our timing was lucky, but it was always available whenever we went. Even though Jizo-no-Yu felt hot at first, once we stirred the water before getting in, we quickly got used to it. It didn’t sting at all, and my skin became smooth right away—something I’d never experienced before. Of course, it warmed me through to the core as well. We could relax and fully enjoy Jizo-no-Yu without worrying about anyone else, and it was so comfortable that we ended up not using the gender-segregated baths at all. I’d love to stay here again when I visit Kusatsu.