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My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

The staff were very kind and helpful, which made our stay wonderful. With this Plan, we were able to use the private bath free of charge. Since there are only a few guest rooms, we enjoyed a calm, relaxing atmosphere where we could clearly hear the sound of the clear stream. We would love to visit again if we have the chance.

I personally love the Genroku-no-Yu bath, though it may not be to everyone’s taste. The route to the annex can be hard to find, so it’s best to ask the front desk for clear directions first.

I was very satisfied with the Hotel’s Facility, the staff service, and the dining options. In particular, the daily replenishment of drinks in the guest room, the spacious and comfortable large public bath, and the fireworks viewing area were excellent. However, the price was a little high. The only drawback was that the parking lot was a bit far away. I would definitely like to stay here again next time.

Thanks to our wonderful experience at Tamura, we’ve already decided on another Onsen trip next month. This year might turn into a year of exploring Onsen destinations! If we stay in Shima Onsen again, my friend and I agreed that Tamura would definitely be our choice once more—w

It was a wonderful Ryokan in every respect—hospitality, open-air bath, and meals. I would stay here again.

We stayed in a Room with an open-air bath. It was a very spacious and spotless Room. The open-air bath was generously sized, and we could relax while listening to the sound of the clear river flowing below the Accommodation. We had a Multiple Night Stay for two nights, and they changed the meal menu for us, so we enjoyed it without getting bored. Both the T-bone steak and filet steak were lean Joshu beef—low in fat yet incredibly tender—and my spouse and I were thrilled as we ate. We were also surprised by how delicious the thick-cut bacon served with the salad was. We are grateful to all the staff for their very courteous service. Both of us would definitely like to visit again.

The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.

Although there is no large public bath, we were able to use five thoughtfully designed private baths for free as many times as we liked. The Room, the baths, and the post-bath lounge area were all very relaxing. It was great to have iced coffee in the post-bath lounge area—it was perfect for cooling down after a soak. The drinkable yogurt delivered to our Room in the morning was also delicious. One small downside to the meals was that the portions were large. Everything was so tasty that I wanted to eat it all, but I couldn’t finish—what a dilemma (lol). On the day we stayed, there was a town fireworks festival, and although it wasn’t huge, we enjoyed fireworks launched very close by.

The welcome coffee helped me unwind. The open-air bath was spacious, the Onsen water felt gentle, and the late-night rotation was a nice touch—overall, it was excellent. For dinner, the half-buffet Sukiyaki beef was delicious. I wish the free private bath had a bit more water flow, and I’d like it to be by Reservation. The karaoke room had a great view of Lake Akaya and a wonderful location. I’d also like to see more Hotel signboards along the road.

It was wonderful. As an Accommodation that everyone would want to visit at least once, it truly lived up to its reputation. All of the staff were kind and provided courteous service. Thank you for a lovely trip. I imagine it must be very difficult to preserve this Ryokan for 200 or 300 years, but please continue passing Japan’s history on to future generations.

After descending from the mountains on the second night of my two-night stay in Shima Onsen—somewhere I had long wanted to visit—I stayed at this Accommodation. It is located in a quiet area, and the beautiful views of the Shima River from both the Room and the baths, along with the excellent spring quality and comfortable temperatures, made me very satisfied. The three large public baths were each enjoyable. The proprietress’s picture-story show and talk, which she has continued for 33 years, were skillful, fun, soothing, and highly recommended. The staff were also polite and very pleasant, providing attentive hospitality throughout. This is one Accommodation I would like to stay at again.

Although the exterior looks a bit old, once you step inside it is wonderful, and the front desk staff were very pleasant. The open-air bath in the Room was extremely relaxing, and I ended up using it many times.\nUnfortunately, we ran into a typhoon on the way back and had to leave without seeing anything, but I would like to visit again when the weather is good.

A repeat stay. I visit regularly, so I have nothing to complain about.

Both the Accommodation and the meals exceeded our expectations—this is a place we truly want to stay at again! The Room was very clean and comfortable, and the Onsen in the Room was amazing. The river was right in front of us, and spending time listening to the gentle stream was incredibly soothing. Everything at the BBQ dinner was delicious, but the burger in particular was outstanding—it made us think, “Now we understand why it’s so highly recommended!” The sweetfish, shellfish, and vegetables were all excellent as well, and we were completely full and satisfied. Breakfast was also great—the freshly baked bread and sausages were especially tasty, and it made us feel happy from the morning. It’s a wonderful Accommodation where you can relax and refresh surrounded by nature. We’d love to come back again in a different season!

This Onsen Accommodation is tucked away in the mountains, a short distance from the center of Shima Onsen. Although I hadn’t made a Reservation, they kindly provided Shuttle Service, which was a big help since walking in the extreme heat would have been tough. There are three private-use baths on the first floor. You can use them anytime if available, and you can also check availability online, which is very convenient. The refrigerator had chilled water inside—a nice touch. Drinks can be purchased from the refrigerator on the first floor. There is also one massage chair. The bath amenities were exceptionally well stocked—possibly the best I’ve ever seen—not only shampoo and conditioner, but also shaving foam and facial cleanser, with a wide variety of options. With three baths for a relatively small number of rooms, it felt like they were available whenever I wanted. Because it’s free-flowing natural hot spring water (kakenagashi), I could even bathe late at night. Being able to soak without worrying about others was wonderful. Compared to the Ryokan’s exterior, the dining area was chic, clean, and newly built. The food was delicious and I was very satisfied. I traveled by train and bus, so limited service frequency is a drawback—but aside from that, this is an outstanding Accommodation.

It was a cozy accommodation, but a very clean and excellent ryokan. The food was outstanding, especially the Joshu beef steak. Additionally, the handmade soba noodles were delicious. The private onsen was slightly small but a very nice bath. Thank you for your hospitality.

It was a wonderful Accommodation. The Room was spacious, and the open-air bath in the Room was large and continuously flowing, so I enjoyed it many times. There are two private indoor baths and one private open-air bath, so the bathing facilities are excellent. Dinner was served in the Room, everything was delicious, and I finished it all. Breakfast was served in a private dining room with partitions, and it was convenient to order refills of rice, miso soup, and tea via tablet. Breakfast was also very delicious. Having chawanmushi at breakfast made me very happy. I also appreciated that coffee after the meal could be brought to my Room. It stayed cool even in summer, and I was able to relax and fully enjoy both the Onsen and the meals at a leisurely pace. I would definitely like to visit again, and I look forward to staying with you then. Thank you very much for your hospitality.

This was my second stay. The staff at the facility were just as kind and attentive as last time, making my stay very comfortable. The food was delicious, and the Onsen was excellent.