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We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

The building and Rooms are certainly old, but the view from the lobby, the delicious meals made with care using local ingredients, the hot Onsen, and above all, the pleasant hospitality of the staff made our stay very comfortable. Thank you for taking such good care of us. I would like to visit again during the autumn foliage season.

From the moment I was picked up, the staff made a great impression, and as soon as I stepped into the Hotel, I was soothed by a wonderful aroma scent. I was shown to a private Room to check in. The Room had a simple design and was very comfortable to stay in. I also enjoyed choosing my favorite scent with the aroma diffuser in the Room. This time I joined the 1-night, 2-day fasting course. Since it wasn’t a water-only fast, I had carrot juice, homemade umeboshi (pickled plum), bancha tea, and more for dinner and again the next morning. After checkout, they treated me to rice porridge, miso soup, handmade umeboshi, hana ingen beans (runner beans), and bancha tea—everything was very satisfying. Personally, the hana ingen beans slowly simmered over two days with beet sugar were so delicious that I couldn’t help asking if they were available for purchase. After check-in, I also received a brown-rice onigiri with umeboshi, which I enjoyed on my long-distance bus ride home. There is no TV in the Room, but Wi‑Fi is available so you can use your smartphone. However, since it was such a good opportunity, I tried not to use my phone during my stay as much as possible. Time flew by as I read health magazines in the lounge with herbal tea in hand; opened the window in my guest room to read my own book while listening to birdsong; and reviewed personal finances that had been put off due to everyday busyness. From the Onsen bath area in the morning, you can see Mt. Asama—the view was truly wonderful. If there’s one thing to mention: since exercise is part of my routine personally, having showers in every Room would have made it even more comfortable by allowing me to rinse off quickly after working out. Other than that minor point, everything exceeded expectations—the staff were lovely throughout—and it was a stay I would definitely like to repeat.

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

I gifted my 92-year-old mother an Onsen trip for her birthday. The accommodation had a very charming atmosphere, and the Onsen, with its high-concentration sulfur spring, was excellent. My elderly mother enjoyed soaking in the bath four times. The meals were also delicious. This time we stayed for just one night, but next time we hope to have a multiple night stay. The staff were kind and warmly welcomed us. We created wonderful memories. Thank you very much!

Everything was excellent—the Room, the baths, the food, the staff service, and the pool. We chose a loft-style Room, and it was very clean! However, for families with small children, we can’t recommend it because the ladder is steep and high. The baths were not crowded, so we could relax; the large public bath was very clean. We also had the pool almost to ourselves, and there were banana boats and other items available, which looked like a lot of fun. The buffet had a wide variety of options and everything was delicious. There were plenty of choices at breakfast as well. Our whole family loved it and we’d like to come again. Thank you very much.

I soaked 9 times over a 3-day, 2-night stay. That’s because you can bathe all night long except for three hours in the morning and 30 minutes in the evening. It’s so relaxing that your everyday fatigue feels like a lie. The Onsen quality is truly the best. This time, my skin checker even showed an age of 25. Thanks to the “Beautiful Skin Deity.”

This was our first stay at this Accommodation, and we really liked it—the atmosphere was great, and the Room was spacious and very relaxing. It’s also close to Yubatake, so getting to Yubatake in the daytime and when it’s lit up at night, as well as shopping for souvenirs or grabbing a quick drink or meal, was no problem. Since it isn’t right around Yubatake, we were able to spend the nights quietly. We’ll definitely stay here again the next time we visit Kusatsu.

I visit Kusatsu Onsen every year, and Sakurai Hotel is the best. First of all, the hot spring water is excellent. It also seems to have been renovated, and both the Room and the changing area were very clean. The hair dryer was the latest ReFa model. The food was delicious as well—especially breakfast, which left me completely full. The grilled salmon was great. I’d like to come again next year.

It was a very beautiful Hotel with great service, and I felt the staff’s hospitality and attentiveness were wonderful. The in-room open-air bath was also excellent! I think guests would be even happier if there were direct access from the shower room to the open-air bath. The distance is short, but I couldn’t help worrying about water dripping while moving around when wet, so with a little improvement it would be perfect. For guests, dining is also an important point, and it was very good! I also posted photos—late-night ramen was delicious, especially the tomato ramen recommended by the staff. It’s a Hotel that made me want to visit again after a long time. To all staff members (including makeup and bed-making), thank you very much for such a wonderful time.

Beautiful scenery, a resort-like atmosphere throughout the property, and carefully prepared seasonal dishes. The service was attentive, courteous, and truly pleasant. The cool natural air and enjoyable walks made me very glad I visited. Breakfast was also brought to our table, allowing us to relax and enjoy the meal at ease. I appreciated the Shuttle Service from Yudanaka Station, and taking a short break in the lounge was a wonderful time as well. Although it was a trip during the heat, I felt refreshed and ready to get through the summer with renewed energy. I am turning 77 this year. I want to continue enjoying wonderful trips—dressing up and savoring stays at Resort Hotels and Ryokans.

Although it was the peak of summer and very hot, it was wonderfully cool here—perfect for a summer getaway. Above all, the food was absolutely delicious. The local dishes and beer were fantastic!

I was finally able to visit “Ura-Kusatsu Tou,” a place I’d been curious about for a long time. Located in the Ura-Kusatsu area, just a short distance from the bustle of Yubatake, the moment you step inside you’ll find a beautifully curated space where traditional craftsmanship and modern design come together. Every corner of the Accommodation is picture-perfect. From interiors accented with traditional crafts to warm, inviting lighting, you can feel the attention to detail throughout. It was an Accommodation with a calm atmosphere—perfect for an adults-only getaway. Relax from the core with “Jizo Gensen” The greatest highlight here is, of course, the Onsen fed by “Jizo Gensen.” Among Kusatsu’s many hot spring sources, “Jizo-no-Yu” is said to be rare due to its low output. Its gentle feel on the skin and subtle milky hue were wonderfully soothing, and I could truly relax from deep within. Not only in the large public bath but throughout the building, there are thoughtful touches that create a sense of gentle “sway,” making it feel as if everyday fatigue simply melts away. Dinner and breakfast were served in a serene dining space. Every dish was beautifully presented and delicious enough to make you happy with each bite. Breakfast also felt luxurious: colorful small plates lined up alongside freshly cooked rice. An Accommodation where you can fully enjoy both the Onsen and the cuisine—I left completely satisfied in both heart and stomach. The Room was spotless and comfortable—functional yet designed with a calming Japanese aesthetic. The staff maintained just the right level of attentiveness; thanks to their courteous service, my stay was pleasant from start to finish. It had been some time since my last visit to Kusatsu Onsen, but this trip helped me rediscover its charm all over again. This wonderful Accommodation lets you experience both the excellence of Jizo Gensen and modern comfort at once—somewhere I would love to return again.

Both the Room and the open-air bath were clean, and it was a very comfortable Hotel. The location was also convenient, making it easy to get anywhere, including Yubatake and the shops, which was great! Just one point: The towels provided in the Room were not very absorbent, so it took quite a while to dry off. I would be happy if that could be improved. Overall, it felt more comfortable than the price would suggest, so if the towel issue is resolved, I would like to stay again.

This was our first time staying here. We made a Reservation with a very good-value Plan, but one person suddenly couldn’t make it. When we informed the staff, they handled it very flexibly, which truly helped us. It was our daughter’s birthday, and they also arranged a birthday cake separately. The staff and other guests offered congratulatory words as well, and our daughter was delighted. The meals included some items prepared in advance, but the Joshu beef sukiyaki and fresh sashimi were especially delicious. Rice, miso soup, dessert, and drinks were served buffet-style, so we could enjoy seconds without hesitation—this was excellent. The Room was very spacious; the tatami mats looked newly replaced, there were no areas that concerned us in terms of cleanliness, and we stayed comfortable throughout. Needless to say, the large public bath had wonderful water quality. There was also a cooler “refreshing bath” available only in summer at a lower temperature, which made it comfortable for the children too. All employees were kind and helpful. Above all, it left an impression to see energetic senior staff cheerfully greeting guests while pushing large carts. Everyone worked so efficiently that it gave us energy as well. I’m sure there are various Reviews out there, but for our family this has definitely become a place of wonderful memories—thank you very much! Also, the flowers were properly arranged with fresh blooms; I admired how well they are maintained despite how much work that must be. Next time we’d love to return with the person who couldn’t come this time as well.

Upon arrival at the Accommodation, a female staff member greeted us with a gentle smile and warm hospitality, making it a wonderful memory. We were also very satisfied with the welcome drink service, which included coffee and a small Danish pastry.

When I went to the front desk to ask if I could park my car before check-in, there were only foreign staff and I couldn’t communicate well. We stayed for two nights, and my wife lost the Room key, so I contacted the front desk, but again it was foreign staff and they didn’t understand—saying they would check—and that was it. However, with pre-registration enabling instant check-in via QR code and a Room mirror with tablet functions for instant check-out, I feel this Hotel is ahead of its time.

We visited as a couple and stayed in a Room for two with a private bath. The view from the bath was amazing—we were able to see a sea of clouds, which was the highlight of our stay. If I had to wish for something, it would be for the window to open wider. At first, it seemed like there weren’t many staff members, but every time we passed someone, they greeted us warmly. The Accommodation was quiet, and we could also enjoy complimentary drinks on the balcony, which was wonderful. The road getting there was quite tough, so it felt like an accomplishment! It was such a warm Accommodation—they even checked in with us about the weather.

We stayed on the Couple Plan, and we truly appreciated several services that were not listed in the Plan details, which were extremely helpful for sightseeing in Kusatsu. Services not mentioned in the Plan details: - Shuttle Service to Yubatake after dinner - Free yukata rental - Drop-off to the terminal at check-out - Complimentary coffee, chocolates, and massage chairs in the lounge - Free ice cream in the freezer In addition, both breakfast and dinner were excellent, with great attention to detail throughout—from presentation and side dishes to cooking methods. If we visit Kusatsu again, we would definitely like to stay here again.