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I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

Every season, I’m moved by the nature, the cuisine, and the hospitality. This time, even the rainy scenery felt mystical. Even a single dish reflects its history and background and its connection to the region; together with the staff’s gentle warmth and the atmosphere, it feels like something unique to this place—carefully preserved over a long time. Thank you as always; I’ll be back!

On my first trip to Kusatsu Onsen, I stayed for two nights in the private open-air bath guest room “TAKASAGO.” Guest Room (TAKASAGO) The layout is wonderfully spacious, with the bedroom and tatami-style living area separated, creating a quiet and relaxing atmosphere. Personally, I felt the room was a little dim due to limited natural light depending on its orientation, and I would have loved a larger sofa where you can really sink in rather than a low table—but overall it was an expansive, truly luxurious space. The tatami room with the low table faces a private garden and had a lovely sense of traditional charm. The maisonette-type rooms looked brighter and seemed to have more comfortable sofas as well, so I’d like to try one next time. Onsen Two different hot spring sources—Jizo Gensen and Bandai Kosen Gensen—are supplied here, making for an indulgent bathing experience. In addition to enjoying high-quality spring water anytime in the in-room open-air bath, the three private reservable baths each had their own distinct character and conveyed refined Japanese aesthetics. I thoroughly enjoyed soaking in Onsen throughout my stay. In particular, I loved “AWASE,” where three tubs are lined up from low to high temperature so you can experience a traditional bathing method—I went back again and again. Breakfast As dinner service was suspended during my stay, breakfast was the only meal offered—but its quality was outstanding, easily on par with dinner. I often stay at cuisine-focused Ryokan, and this was among the best I’ve experienced: creative composition of dishes, cooking that brought out the best of each ingredient, and thoughtful selection of tableware that elevated every course. Hospitality & Service The staff’s attentiveness and perfectly balanced approach—present when needed but never intrusive—left a strong impression and made my stay very comfortable. While there are a couple of minor preferences regarding the guest room setup, overall I was extremely satisfied with every aspect: Onsen, food quality (breakfast), and hospitality. I would absolutely love to return when visiting Kusatsu again.

At dusk after arriving at the inn, I noticed one of the rear tires on our rental car was flat. There was no spare tire, and when I called the rental car office, they told me to drive slowly to a service station or similar place and have it repaired. When I asked at the front desk, the owner kindly listened and even arranged a repair through an acquaintance. As a result, it was fixed safely before checkout—and at a friendly price. Car trouble that suddenly strikes in an unfamiliar place can be stressful. For a moment I thought our sightseeing plans for the next day were ruined, but thanks to their help we were able to enjoy our trip as planned. I can’t thank the owner enough. Thank you so much. About the inn: it’s an older building, but it’s very clean and well maintained. There are lovely fresh flowers arranged here and there in the rooms and hallways. We used one of the private open-air baths—the larger corner bath—in the morning. The view was wonderful, and I highly recommend bathing in the morning! Most noteworthy is how excellent the meals were. The Shinshu Premium Beef for dinner had sweet marbling and was absolutely delicious—I strongly recommend choosing the “Luxury Meal Plan” so you can enjoy it! The sashimi included Shinshu salmon and char (iwana). Both dinner and breakfast featured many delicious local specialties. Thank you for such wonderful meals. We chose this inn somewhat casually for sightseeing in Obuse, but it became a truly great memory. Thank you very much.

This is a perfect Ryokan with meticulous attention to every detail. The building is beautifully maintained, and the finishes and Facilities feel refined. The Onsen is excellent, and the amenities are well stocked. The meals are delicious, served on beautiful tableware, and satisfy both taste and presentation. Drink prices are reasonable as well. The location is close to Yubatake, making it easy to enjoy a stroll around the area. I would definitely like to stay here again. Thank you very much.

My husband (an American who loves hot springs) and I had a very satisfying 3-day, 2-night stay. We enjoyed relaxed breakfasts and dinners in a private dining room, and we especially loved having sushi freshly made right in front of us. The room was spacious, and the sofa was very large, so we could truly unwind. If we come back to Kusatsu Onsen again, we would love to stay at Naraya again.

What I was most satisfied with this time was, of course, the Onsen. The water had a strong sulfur scent—exactly what you’d expect from Manza Onsen. The scenic open-air bath with its incredible views felt amazing, and I ended up going in five times during my stay. I’ve always loved Manza Onsen, and this visit reminded me just how great the water is here. Meals were buffet-style, with roast beef as the highlight. It wasn’t especially luxurious, but considering the Accommodation Fee overall, both the selection and taste were more than satisfying. The all-inclusive plan was also a big plus. Drinks are unlimited, and you can enjoy snacks and ice cream as well. There’s table tennis and other activity corners in the building; on this day, the activity was calligraphy. It was nice to have things to do besides the Onsen, and I could truly relax. The staff were polite and attentive, and the facilities were kept very clean, so I felt comfortable throughout my stay. The Room had both air conditioning and a fan. The refrigerator is empty so you can use it freely. There are vending machines in the building as well, and I appreciated that they also offer a late-night snack service. I stayed in late September, but because of the high elevation it gets quite cold in the mornings and at night. If you’re visiting from now on, bringing an extra layer to throw on will help you feel prepared. If the weather is good, you can also enjoy a beautiful starry sky at night. Rather than coming for luxury dining, I’d recommend this Accommodation for anyone who wants to take their time enjoying Manza’s distinctive sulfur springs, spectacular open-air baths with views, and an all-inclusive stay. Manza’s hot spring water really is outstanding—I’d love to come back again just for the Onsen.

It was a wonderful ryokan. I was very particular about choosing a place to stay, and it took me about 15 hours in total searching across Ikkyu, Agoda, Rakuten Travel, and TikTok. I wanted a ryokan rather than a hotel; kaiseki rather than a buffet; private dining or in-room meals rather than a dining hall; a Japanese-style breakfast; an open-air bath with natural scenery; reservable private baths or hot-spring water in the room; a quiet property without noisy group tours; within walking distance of Yubatake; a spacious room for three people; on-site payment rather than credit-card prepayment, and more. In the end, I was able to stay in an ideal location and it was fantastic. I was especially satisfied with the open-air baths in the morning and at night, and the delicious meals served in a private dining room. Our arrival ended up being later than planned due to our circumstances, but they kindly accommodated us, for which we are very grateful. Since it’s such a major tourist destination, I assumed it would be all hotels, but I’m so glad there is an authentic restaurant-style ryokan like this—thanks to it we had an amazing time and were truly happy.

The in-Room bath was great, and we also loved the four private baths available 24 hours a day with no Reservation required. The skincare lotion in the Room was Sekkisei, and for dinner we could choose rice or cheese. Even though we were full, the matsutake mushroom rice was so delicious that we finished it. In the evening, we were able to take the Shuttle Service bus to see the illuminated Yubatake. It was our first time in Kusatsu, and we truly enjoyed our stay. We would definitely like to stay again. Thank you very much.

It was a trip for two women, and we were able to relax, and the food was delicious. We both ended up like little piggies (oh—meant as a compliment!). We’d love to visit again when we get the chance.

I was truly impressed by the hospitality. The staff were very friendly, which made our trip even more enjoyable! I’d love to stay again!!

Because it was inexpensive, I stayed one night in a Room without windows. Since there were no windows, it felt a bit humid, but the Onsen was right outside the Room, so I could use the large public bath as if it were part of my Room—it was fantastic. The water at Manza is, needless to say, excellent. If I can enjoy such wonderful water at this price, I would definitely like to stay again.

We headed to the inn in time for our 3:00 PM check-in. After enjoying a welcome drink, we went to our room. With only four groups accommodated, it was nice and quiet with few guests. Since dinner and breakfast times are set, we relaxed and fully enjoyed the hot springs until then. Meals are served at either a table or the counter. The staff were very knowledgeable about the food and drinks, so we learned a lot and had a wonderful time. It’s within walking distance to Yubatake and Sainokawara Park, making an after-dinner stroll perfect.

We stayed for one night and two days with our grandchild. As mentioned in other reviews, the building and rooms are indeed a bit old, but everything was properly cleaned and we had no issues. With the all-you-can-play passport, we enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more—plenty to keep us entertained. The free shuttle bus from the hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illuminations, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the hotel shuttle again because I wanted my grandchild to enjoy street food and try the yumomi experience as well. We had only ever visited Kusatsu in winter before, so this was our first summer visit. While news reports talked about extreme heat in Tokyo, we were amazed at how cool and comfortable Kusatsu was in summer. At night we didn’t need air conditioning in our room—it actually felt slightly chilly. Summer in Kusatsu is great. The food was delicious, and everyone at the front desk, reception counters, and shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This hotel is highly recommended for families with children as well. We would love to visit again. The only downside is that the hotel is so large that it’s easy to get lost—especially when trying to find the baths (as other reviews mentioned), and yes, we got lost too. Overall though it was a wonderful hotel. Thank you very much.

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

We stayed here for my girlfriend’s birthday trip. The Room was a Japanese-Western style, very spacious, and the open-air bath was excellent. We also ordered flowers; the size and color were perfect, and she was very happy with them. Thank you very much.

The free-flowing Onsen water pours vigorously from the wall into the indoor bath, and in the open-air bath it cascades like a waterfall from the rocks—something Onsen lovers will truly appreciate. This was my father’s favorite place, and he was very happy. The meals were delicious and just the right amount. On the way to the large public bath, it was fun to see carp gathering where the spring water flows and bathing under it like a waterfall shower. The Room felt refreshingly cool with lush green trees outside. Thank you very much for your hospitality.

We stayed at Nadeshiko no Ma. The staff were welcoming and attentive, the Room was spacious and spotless, the in-room bath with free-flowing natural hot spring water was excellent, and the meals were truly delicious. This is an Accommodation we will definitely return to.

This was our first time staying here. We made a Reservation with a very good-value Plan, but one person suddenly couldn’t make it. When we informed the staff, they handled it very flexibly, which truly helped us. It was our daughter’s birthday, and they also arranged a birthday cake separately. The staff and other guests offered congratulatory words as well, and our daughter was delighted. The meals included some items prepared in advance, but the Joshu beef sukiyaki and fresh sashimi were especially delicious. Rice, miso soup, dessert, and drinks were served buffet-style, so we could enjoy seconds without hesitation—this was excellent. The Room was very spacious; the tatami mats looked newly replaced, there were no areas that concerned us in terms of cleanliness, and we stayed comfortable throughout. Needless to say, the large public bath had wonderful water quality. There was also a cooler “refreshing bath” available only in summer at a lower temperature, which made it comfortable for the children too. All employees were kind and helpful. Above all, it left an impression to see energetic senior staff cheerfully greeting guests while pushing large carts. Everyone worked so efficiently that it gave us energy as well. I’m sure there are various Reviews out there, but for our family this has definitely become a place of wonderful memories—thank you very much! Also, the flowers were properly arranged with fresh blooms; I admired how well they are maintained despite how much work that must be. Next time we’d love to return with the person who couldn’t come this time as well.

After reading everyone’s Reviews, we decided to stay at this Hotel! Just as the Reviews said, the Onsen was outstanding. The meals also offered a great variety of dishes, and everything was delicious. Other than the broken TV remote in our Room (we ended up operating it on the unit itself—I’m sorry I forgot to mention it directly), an unremovable stain in the Room toilet, and someone bringing a smartphone into the Onsen (I was very surprised), everything else—at this price for this season, the quality of the Onsen, and the hospitality of your staff—was extremely satisfying. Unfortunately, the weather was bad so we couldn’t go hiking, but next time I’d love to hike from the Maeyama Summer Lift. We look forward to staying again. Thank you very much for taking care of us.