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Our first trip as siblings. We gathered from Kanagawa and Hyogo to stay at the hot spring town where our parents have fond memories. When we mentioned that it was my younger brother’s birthday, we received warm congratulations and even a commemorative gift. We were truly happy, and my brother was delighted as well—thank you very much. The hot springs were wonderful, the meals were delicious, and the staff’s kind words were so comforting. We were able to relax, share memories, and enjoy great food and drinks—an unforgettable time for which we are sincerely grateful. When I mentioned my back pain, you responded with such thoughtful care; both of us were very pleased and slept comfortably. We would love to visit again. Thank you very much for everything.

As expected of Naruko’s Onsen. I thoroughly enjoyed it, soaking five times over one night and two days in the private open-air bath, the large public bath, and Waseda-no-Yu. The itching from my dry skin also eased. It was my first all-inclusive stay, and I really enjoyed it—especially dinner, which was very satisfying. The soba was delicious. The fried banana may not have been necessary among the appetizers, perhaps because it had cooled down. Everything was kept very clean. I was happy to see that even the shelves in the changing room were carefully wiped down. The foot reflexology and massage were also excellent. Thank you very much.

From the welcome drink at check-in to the choice of yukata, the service, cleanliness, and meals—everything was satisfying! I was also able to fully relax and enjoy the Onsen, and I’d like to stay again when I visit Naruko.

I stayed for one night with my elderly parents. The Onsen was, of course, wonderful—we stayed warm right up until bedtime. We were also able to bathe in the Onsen at affiliated Hotels and in the public baths, so we could truly enjoy Naruko’s famous hot springs. It was absolutely fantastic. At the buffet dining venue, my elderly father has back problems, so carrying a tray and serving himself while standing between other guests in line seemed like it would be a challenge. However, there were carts to place trays on, which allowed him to serve himself without bothering others and move around comfortably. We also loved the wide variety of options and the fun of choosing from them—my father was very happy as well. One disappointing point is that it likely depends on how many guests there are that day, but quite a few dishes—including desserts—were marked as “available until gone.” In the latter half of service, even if portions were smaller on smaller trays or plates, I hope the same selection as at opening time could be kept available. We would like to stay again as a family with my father.

I love the Kyoritsu Group. This time was my first visit to Naruko Onsen. I didn’t want to make a mistake, so I chose Kissho—and it was absolutely the right choice. It’s new and spotless, and there are so many complimentary services. My sister and I enjoyed choosing yukata, relaxing in the private open-air bath, and making the most of the large public bath as well. The after-bath ice cream was delicious. The room was spacious and very clean. For dinner, even my picky sister said everything was delicious and loved it. Even though we were full, we still had the late-night soba—light soy-based broth and finished it easily. Breakfast was amazing too—the freshly made rice balls were the best. We were completely satisfied. It’s a place I’d definitely love to stay at again. All of the staff were wonderful too—everyone greeted us with a smile.

The Onsen was great, and the meals were delicious, so we were very satisfied. The Accommodation cost was also very reasonable, and it was even better than expected. If I had to make just one request, the dinner dessert being only warabi mochi felt a bit lacking. If possible, we would appreciate it even more if you could include a seasonal dessert and coffee.

The Onsen suited me well, helped improve my skin condition, and felt wonderful. The next day, when I opened the window, everything outside was covered in snow.

My family, who live far away, stayed for the third time. They said the meals were even more delicious this time. They also appreciated that baby food was available, which was a great help since they have a young child. We will definitely stay again. Thank you very much.

Located in a quiet and scenic area slightly away from the Onsen town, the building is old but well-maintained and clean. Both breakfast and dinner are delicious and satisfying. The bath is very warming, and I could feel positive effects on my body. Although bathing is available only until 8 AM, I had no complaints. The 10-tatami Room comes with a toilet, allowing for a relaxing stay with check-in at 1 PM. I would love to visit again.

Being able to enjoy so many iwana dishes served at the table was truly appreciated! I was tired of buffets, so I really enjoyed the grilled iwana, iwana sushi, and sashimi—plenty of iwana in every form. I didn’t expect to have miso dengaku-style grilled iwana for dinner the next day as well, and it was delicious—I was so happy! The Onsen also left my skin feeling smooth and hydrated. The indoor bath and the semi-circular open-air bath were both wonderful. All of the staff seemed to get along well and were kind and helpful, which made me feel at ease. The shop also had tasty items like soba noodles, sweets, and snacks (such as hoya), so I was happy to be able to buy souvenirs too. Thank you very much for taking care of us! I’ll definitely come back for the iwana料理 and Onsen again. Since it’s located up in the mountains, a Multiple Night Stay is recommended for anyone who wants to relax slowly in peace and quiet.