Di sekitar Akuarium Hakone × Akomodasi dengan lounge sambutan yang nyamanKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

I’d been wanting to visit for a long time, and I was finally able to stay this time. Unfortunately, because of the rain there was no goat welcome, but I enjoyed a champagne welcome drink in the lobby and headed to my Room feeling excited. The Room was very spacious and impeccably clean, so I felt comfortable throughout my stay. The fog was quite heavy so the view wasn’t very clear, but I was told you can see Mt. Fuji on a clear day. I also really appreciated the complimentary free-flow drinks in the refrigerator. I requested refills of various items such as half bottles of champagne and water. The bath is an Onsen, with a faint sulfur scent and just the right temperature. It wasn’t an open-air bath, but opening the window made it feel wonderfully airy. It was also my first time staying in a Room with a sauna (with cold plunge), and it was a great experience—I worked up a good sweat and truly enjoyed it. Dinner was thoughtfully prepared across every dish and absolutely delicious! The wine pairing was excellent as well, and I had a wonderful time until the very end. For a late-night snack, we were served conger eel sushi—far beyond what you’d expect for “late-night,” truly authentic. I enjoyed it with another refill of champagne. For breakfast we chose in-Room dining; the pork miso soup was especially delicious, and being able to have seconds left me completely satisfied. Above all, the staff were courteous with just the right sense of distance while still being incredibly attentive—checking on drink replenishments in our Room and more—which made for an excellent stay. I would love to return for another stay. Thank you very much.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.

From the moment we boarded the elevator to the Ryokan from in front of Sounzan Station, it was an exciting experience. The Accommodation and all the staff welcomed us with a warm atmosphere, and everything—the Room, the carefully prepared meals, the Onsen, and the views—was wonderfully soothing. We were able to spend a slow, quiet, luxurious time. Thank you very much.

The Okinawa Fair and the tuna carving show were amazing! This was our second visit during summer vacation, and it was so delicious that we’d love for you to hold it again next year. The open-air bath in the Room was also very comfortable, and no matter how many times we visit in a year, we never get tired of it. The warm smiles and attentive hospitality from the proprietress and all the staff are so comforting and relaxing that every time we come, we find ourselves wanting to return again soon. We’ll be back before the end of the year—thank you very much.

We visited with our 3-month-old baby. As it was our first trip with a child, we were anxious at first, but thanks to the warm hospitality and flexible support, we were able to relax and enjoy our stay. We had made a Reservation for a dinner course at the restaurant, and I was worried that if our baby cried it might disturb other guests. The staff continued to reassure me with thoughtful words, and I was especially impressed by how quickly they arranged to change the latter part of the meal to room service. I’m truly grateful to the kind female staff member who took care of us at dinner! Because of this heartfelt service, we decided to make our next Reservation with a Hyatt property as well. Thank you very much!

The bar counter was wonderful, and we enjoyed many cocktails. When we shared our preferences, the bartender created drinks on the spot, making it a truly enjoyable experience. The champagne brunch we had been looking forward to was a luxurious moment with breathtaking views. We were able to relax at the bar during café time and in the Onsen until the 2:00 PM check-out, making for a very satisfying stay. We would love to visit again.

It had been a very long time since my last visit. The warm, homey atmosphere was just the same, and the Onsen water was as wonderful as ever. Lately I’ve mostly stayed at Accommodations with an Onsen in the Room, but I was reminded again how great Yunohana is—unchanged and truly special. I’ll be back again. The meals were delicious too.

The facilities, bath area, and Room were all clean and tidy, making for a very comfortable stay. There was a great variety of food we enjoyed, along with many kinds of alcohol and drinks—it felt like a luxurious Business Hotel. The staff were very kind, and check-in and payment were smooth. The weather wasn’t great, but it was still a fun golf trip. The misty garden had an almost magical atmosphere and was lovely too.

We stayed here for our daughter’s 3rd birthday trip. Our main plan was Yunessun, but perhaps because we told them in advance that it was a birthday trip, the staff prepared a handwritten birthday card and even a birthday plate at dinner—our daughter was so happy! There was also a kids’ space, which helped us make good use of our time, and the baths were very relaxing. During the rock-paper-scissors event, all the staff crouched down to her height to talk with her, which meant a lot to us. There was such a wide variety of food that we couldn’t finish everything. The facilities were clean and well maintained. We’re glad we made such wonderful memories! There were many other families around, so even if our child cried or got fussy, it felt normal and we didn’t have to worry too much. We’d love to come again!

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.

To sum it up, it was amazing! The Accommodation isn’t large or brand-new, but it was very clean and had a cozy, pension-like feel. The buffet was carefully prepared dish by dish, and everything was truly delicious. Empty drinks were replenished right away, and there was more than enough variety for me. (Some items, such as beer, are available for an additional charge.) Even beyond meals, drinks were available until 21:00, with snacks as well—the hospitality was outstanding. All-inclusive is the best! Everything was handled with such care that I was genuinely impressed. Of course, the staff were wonderful as well. It’s an Accommodation I’d love to stay at again when I visit. Thank you very much.

This was my first time staying at TAOYA. The Hotel had a wonderful atmosphere, and the staff provided excellent service, making my stay very comfortable. There was a wide variety of food, and everything was truly delicious. The lounge offerings changed throughout the day, so it always felt fresh no matter when I visited. I will definitely come again.

Staying in a room with a private open-air onsen for a multiple night stay and catching up on accumulated work has become my year-end tradition. I plan to clear my mind during breakfast and dinner, but sometimes I overindulge and can't work after dinner. Still, this is my favorite accommodation that always leaves me fully satisfied. I also love that dinner is served in a private room.

This was my first stay in a year. The Room was very calming and comfortable, and I was able to truly relax. Spending both day and night on the spacious daybed—absentmindedly reading a book or gazing at the view—was the best. Soaking slowly in the large bathtub was also genuinely wonderful time. This has been the case for a while, but I always feel I’d really appreciate it if the internet connection could be improved a bit more. This time, I was able to enjoy ice cream after my bath, which was a delightful service. The food was consistently delicious as always, and the staff had a great atmosphere, making it a very pleasant stay. Thank you very much. I’d love to stay again.