Di sekitar Taman Kyodo no Mori - Area Barbekyu × Akomodasi dengan hidangan à la carteKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

This was my first stay. The front desk guidance was clear and very kind—my first impression was excellent. The dinner included in the Plan was plentiful and delicious. The only disappointment was that my Room was on the side without a view. I’ve already made another Reservation for the near future, and I hope to have a great view next time.

Although it is a little away from the city center, Mitaka Station is the nearest station and it offers convenient access from Shinjuku. The Room meets Richmond’s reliable standards and is comfortable. Breakfast at Sizzler is also highly recommended.

After check-in, it was great to have sweet potato chips, monaka wafers, and drinks such as sparkling wine in the lounge. They also poured iced coffee into my bottle, so I could relax in the Room and enjoy it while taking in the view. Since check-out is at 12:00, I was able to swim in the infinity pool and unwind in the jacuzzi as well. The Sorano Hotel I had been wanting to visit was amazing.

When making my Reservation, I called the Hotel with a question, and the female staff member at the front desk was very pleasant and kind. Thank you very much. The Room number on the paper sleeve for the key card was handwritten, and I misread it. (I mistook a 3 for a 5 and couldn’t open the door because I went to the wrong Room. A housekeeping staff member kindly told me that I had the wrong Room number.) This has never happened to me before, so I surprised myself. I’m sorry, but handwritten numbers can be hard to read depending on who writes them. It may have been my eyesight as well, but I would appreciate it if the Room number could be clearly printed. As rumored, the breakfast buffet had a great variety and was delicious. The freshly made French toast and shabu-shabu were especially good. The French toast was popular, and even when it ran out, it was quickly refilled. It’s a convenient Hotel close to the station. There are many shops nearby, so we enjoyed our stay. When I go to Tokyo again, I would definitely like to stay here again. Because the bathroom and toilet are in one unit, ventilation didn’t seem great and I noticed black mold near the top of the door. Also, it was hard to figure out how to run hot water for both the shower and bathtub (there were instructions if you looked closely, but it still wasn’t easy), so I’m giving 4 stars.

This was my first stay here! The front desk staff were very kind, and the Room was very clean and comfortable. I will definitely stay here again!

I forgot my phone and some clothes, but the staff kindly contacted me, and when I came to pick them up, they handed them to me with a smile. I sincerely thank the staff member who assisted me over the phone and the female staff member at the front desk. I live relatively nearby, but I will definitely stay again.

Thank you as always. I stay here almost every month, and I visited twice again this month. I’m able to relax in the large public bath every time. I have one request: I would appreciate it if you could provide cotton swabs among the amenities at the washbasins in the large public bath. Thank you for your consideration.

Both the front desk and the lounge offered exceptionally warm, pleasant service—rare for a Hotel—and it really helped me relax. Since I was on a lower floor, getting around by stairs was easy and convenient. As I booked the premium type, I could also use the lounge with complimentary drinks (including alcohol), which almost felt wasted on a simple business trip. If you plan to have dinner in the lounge, I recommend adding an à la carte dish (the buffet is average). Unfortunately, the overall behavior of Japanese tourists at that time wasn’t great (nothing that can be helped). One concern was that there was quite a strong vibration noise coming from somewhere on an upper floor until late at night, which would make it hard to relax during the day.

Both the front desk service and the pleasantly clean guest room were very comfortable. From now on, this will be my only choice when staying in Machida!

This Hotel is in a very convenient location, just a 1-minute walk from Higashi-Fuchu Station, with several supermarkets and convenience stores nearby. The building is old, but it was kept very clean. I stayed multiple nights, and each time fresh bath towels and towels were provided, and the beds were neatly made, so it was comfortable. Since it’s a compact twin room, it felt a bit small, but I was glad to stay at a reasonable price. The Chinese restaurant downstairs was also delicious.