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The station was nearby, and the parking lot was next to the Hotel (Reservation required), so it was very convenient. I was also satisfied with breakfast. The sound of doors opening and closing carried quite a bit, but otherwise it was very comfortable. Thank you.

Although it is a little away from the city center, Mitaka Station is the nearest station and it offers convenient access from Shinjuku. The Room meets Richmond’s reliable standards and is comfortable. Breakfast at Sizzler is also highly recommended.

I forgot my phone and some clothes, but the staff kindly contacted me, and when I came to pick them up, they handed them to me with a smile. I sincerely thank the staff member who assisted me over the phone and the female staff member at the front desk. I live relatively nearby, but I will definitely stay again.

It was conveniently located near the station. The automated check-in was also very convenient. The Room was well cleaned and very tidy. Breakfast offered a wide variety of options, and I was satisfied. I would like to stay again. Thank you.

This was my first stay here. I chose this Hotel because I wanted to visit Seibuen Amusement Park nearby. I checked in looking forward to the Room upgrade Plan, and was amazed by the wall-to-wall windows with a wide-open sky and Lake Tama spread out before me. Being a top-floor corner Room made the view even more spectacular. The spacious, spotless Room delighted my child as well. The large public bath on site was also spacious and comfortable. They seem to pay attention to fragrance as well, and the pleasant scent throughout helped me relax deeply. The front desk staff were excellent, and I truly felt I was receiving first-class Hotel service. The rooftop restaurant also had a beautiful view, and everything at breakfast was delicious. The attentiveness of the service staff there was outstanding too—they were constantly mindful of every guest and provided fast, flawless service. It reminded me of true Japanese hospitality that has become rarer to see these days. This was the best Hotel I’ve stayed at recently. Thank you very much for taking such great care of us.

As before, the Room was very clean, and the staff were kind and pleasant, making it very comfortable. However, the only thing that still bothered me a little was the noise. I had been staying in a corner Room on the second floor (probably 203), but this time I stayed in 301 for the first time. It felt a bit smaller. Overall, I have no complaints. I would like to stay again. Thank you.

I stayed here to attend my mother’s funeral and the 49th-day memorial service. The staff were courteous, and I felt it is a Hotel where you can stay with peace of mind. The bathroom facilities show their age, which is understandable, but everything else was very good. It is also conveniently located near the station, so I would like to stay here again.

I actually made a mistake with my Reservation this time, and only realized it at check-in, but the staff handled it so kindly that it really helped. I felt terrible because it was my fault, and I’m truly grateful. Everyone at the Hotel was very pleasant, which also made my impression of the Hotel even better. In any case, it’s so close to the station that it’s simply perfect. The Room layout also feels relaxing. I think this is a great Hotel when you want to take it easy and enjoy a slow staycation. I always look forward to breakfast when staying here, and once again the selection did not disappoint. The Japanese-style side dishes were delicious, and the Sanuki udon was excellent as well. I was also happy they had green juice. Overall, it felt like a health-conscious menu. The dining area is spacious and bright, which is nice. One downside is that the Room slippers are not disposable. There’s no note saying they’ve been sanitized either, so I wipe them down with disinfecting wipes I bring with me; having something like a sanitizing spray would be appreciated. Other than that, the Room and bathroom were clean and comfortable. When you take the elevator down to the first floor, there’s a café right there as well, and guests receive a discount there, which was a nice perk. There’s also a convenience store just steps away on the same floor. Both are close enough to reach without an umbrella even in the rain. In that sense too, it’s a very convenient location. There are plenty of good restaurants nearby (including in the station building), which makes exploring fun as well. They also have laundry facilities, and during the day it seems fine to open your laptop and work in the breakfast area—so for business travelers on a Multiple Night Stay, this might be an especially good Hotel.

I chose this property for its location and was very satisfied. If I have the opportunity to visit Tachikawa again, I would like to stay here again. Thank you for your hospitality.

All the staff were pleasant and helpful. Thank you very much. I also appreciated the complimentary breakfast and amenities. I was assigned to the ladies-only floor, and since it was on the second floor, it was convenient to go outside. I would like to stay here again if I visit Tachikawa in the future.

Amenities were available at the front desk for guests to take what they needed. Perhaps depending on the check-in time, the front desk staff started offering welcome snacks such as chocolate and nuts. I really appreciated their thoughtfulness.

I stayed here for an event in Mitaka, the neighboring station. It was very convenient being close to the station, and both the property and my Room were very clean—I was extremely satisfied. The selection of amenities was more than sufficient, and I was happy to find a wide variety of bath salts. I also appreciated the complimentary coffee service, especially that I could put a lid on it and take it back to my Room. The front desk staff were all very pleasant and greeted me with smiles, which made me feel at ease during my stay. If I have another chance to visit this area, I would definitely choose this place again. This is a Hotel I can recommend to friends as well. Thank you very much.

This was my first stay. The front desk guidance was clear and very kind—my first impression was excellent. The dinner included in the Plan was plentiful and delicious. The only disappointment was that my Room was on the side without a view. I’ve already made another Reservation for the near future, and I hope to have a great view next time.

This is a very pleasant Hotel. Everything was spotless wherever we looked, and the front desk staff were exceptionally courteous and helpful. Thank you very much!

The amenities were excellent. They seemed to have changed from before, but I really liked the body wash—it lathered well. The body towel was just the right softness, and I enjoyed a very comfortable bath time. The toothbrush was also soft and made it easy to brush my teeth. For breakfast, you choose one main dish, and items like salad, bread, and rice are served buffet-style. I also liked the previous style of choosing either a Japanese or Western set breakfast, but with the buffet I could enjoy as much of what I like as I want, which was great. I will visit again. Thank you very much.

At check-in, we were told our Room had been upgraded—what a wonderful surprise. Thanks to that, we were able to enjoy an even more relaxing stay than usual. Also, my husband accidentally left something behind, and you contacted us promptly before he even noticed. We are truly grateful for your kind help and support.

It was a stay where I encountered wonderful staff after a long time. The front desk, restaurant staff, and cleaning staff were all very pleasant, providing kind guidance and responding to inquiries politely.

Although we were informed that the air conditioning is centrally controlled throughout the building, it was a little cold. Due to the typhoon, it suddenly became cooler, so it couldn’t be helped, but it finally warmed up by early morning.

This was my first stay here! The front desk staff were very kind, and the Room was very clean and comfortable. I will definitely stay here again!

This Hotel is in a very convenient location, just a 1-minute walk from Higashi-Fuchu Station, with several supermarkets and convenience stores nearby. The building is old, but it was kept very clean. I stayed multiple nights, and each time fresh bath towels and towels were provided, and the beds were neatly made, so it was comfortable. Since it’s a compact twin room, it felt a bit small, but I was glad to stay at a reasonable price. The Chinese restaurant downstairs was also delicious.