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We stayed here to visit PokéPark—one night before and one night after. It’s conveniently close to the park. We chose to stay the night after as well because we expected to be exhausted from a full day at the park and not able to travel. Staying afterward was definitely the right choice: it was nearby and convenient, and we were able to enjoy the entire day to the fullest. We visited with children, and it’s right by the station and a clean Hotel. The Room was spacious enough. We also received amenities. Breakfast was delicious, and our kids looked forward to waking up for it. The staff were very kind, so we had a very comfortable stay. This is a Hotel we’d love to stay at again!

At check-in, we were told our Room had been upgraded—what a wonderful surprise. Thanks to that, we were able to enjoy an even more relaxing stay than usual. Also, my husband accidentally left something behind, and you contacted us promptly before he even noticed. We are truly grateful for your kind help and support.

Both the front desk and the lounge offered exceptionally warm, pleasant service—rare for a Hotel—and it really helped me relax. Since I was on a lower floor, getting around by stairs was easy and convenient. As I booked the premium type, I could also use the lounge with complimentary drinks (including alcohol), which almost felt wasted on a simple business trip. If you plan to have dinner in the lounge, I recommend adding an à la carte dish (the buffet is average). Unfortunately, the overall behavior of Japanese tourists at that time wasn’t great (nothing that can be helped). One concern was that there was quite a strong vibration noise coming from somewhere on an upper floor until late at night, which would make it hard to relax during the day.

I chose this Hotel after reading Reviews myself. When I called to let them know I would be checking in late, the staff response was excellent and very courteous. The Room felt clean and was good. The bath had a spacious tub, and the amenities were also good. The nightwear was comfortable as well, and I thought it was a recommended Hotel. One disappointing point: the call starts with an automated message, which felt a bit bothersome.

Although we were informed that the air conditioning is centrally controlled throughout the building, it was a little cold. Due to the typhoon, it suddenly became cooler, so it couldn’t be helped, but it finally warmed up by early morning.

To prepare for the heavy rain expected the next day, I stayed overnight in Hachioji near my workplace. Perhaps because it was Sunday, there seemed to be few guests, so it was very quiet and I had a comfortable stay. Thank you for accommodating my request regarding noise from footsteps on the floor above. Many Hotel Rooms tend to be quite dark due to low lighting, but this one was different. I was surprised that I could adjust the brightness by rotating the cover. It’s a simple idea, yet not something you would easily think of—I was truly impressed. It may not always be this quiet every time, but I would like to stay here again.

I stayed for two nights, and the breakfast menu changed between the first and second mornings, which was delicious. On the second day, I also had dinner at the restaurant. It was authentic Chinese cuisine yet reasonably priced. I also appreciated that it was just a short walk from the station. I would like to stay here again if I have the opportunity.

Despite arriving earlier than planned, you kindly accommodated our car, which was a huge help. You were also considerate with our luggage; it was our first stay, and everything was comfortable from arrival to check-out. Given the location, we expected it to be lively at night, but it was very quiet and we woke up feeling refreshed. The delicious bread and soup with coffee were so good that we ended up eating and drinking too much. If I had to mention one thing, the parking area is narrow due to the location, and having to park facing forward felt inconvenient at check-out. When attending live shows in Kanagawa, we will make this our regular Accommodation and come again. Thank you very much.

I stayed here to attend a stadium concert. Since I made a last-minute Reservation, only a smoking Room was available and I was worried, but it seems you were able to accommodate my request, and I had a very comfortable stay. It was a twin Room with a nice classic feel, and there was also a solid table set in the Room, so I could eat there as well. The front desk staff were very courteous, and the Room felt clean. Check-in from 3:00 PM was very smooth. I would like to stay again.

Start your stay with complimentary coffee in the spacious lobby. The room layout made it feel larger than its square footage. There was a large luggage rack, and the closet area had shelves as well, making it very convenient. A generously sized table and an ottoman made relaxing in the room comfortable. I also liked the larger slippers and separate pajama set. The wash towels at the amenity bar felt wonderful to use, and I was very happy they also provided sunscreen. Great location near the station, a convenience store right across the street, and a delicious Kyushu cuisine restaurant on the first floor. The friendly greetings from the housekeeping staff we met in the hallway were also very pleasant—I’d definitely like to stay again.

I had reserved a single Room, but due to an issue with the Room, I was offered a larger twin Room instead. It felt almost too spacious for one person, but the extra space was very helpful for everything. It felt more like being at home than staying at a Hotel. The bathroom was also large, and although it was just one night, I was able to relax. The items in the Room were simple and included only what I needed, which suited me perfectly. The Hotel is also very close to the station, and there are several convenience stores and restaurants along the way, making it a convenient location. If I have another opportunity, I would be happy to stay again. Thank you very much.

It was a stay where I encountered wonderful staff after a long time. The front desk, restaurant staff, and cleaning staff were all very pleasant, providing kind guidance and responding to inquiries politely.

This was my first time staying at Mets. It was easy to access via Shinagawa, and on the way back I stopped by Gotanda, so transferring to the Tokyu Line was also convenient. For breakfast, you can choose between Japanese and Western set meals, so you can enjoy whatever suits your mood.

I stayed without meals. For the price, considering it has a sauna, is close to the station, and the rooms and the hotel overall show very little aging, I think it offers great value. My daughter’s family lives in Azamino, and until now I have stayed at hotels in Shin-Yokohama or Center-Minami; from now on, I plan to stay at Hotel Kajigaya Plaza.

Less than a 1-minute walk from the South Exit of Mizonokuchi Station. It’s under 20 minutes to Shibuya, and even with lots of luggage you can use escalators and elevators—no hills at all—an excellent location. It was quiet in the mornings and evenings, and I slept well. Both the room and bathroom were clean. Even though I stayed multiple nights, housekeeping came every evening. The staff were pleasant, and the housekeeping team was also great with friendly smiles. When I asked about an extension fee, although my plan had a 10:00 checkout, they kindly let me stay until 11:00 free of charge, which was a nice surprise. One small point: in the room I used, dust had built up and stuck to the upper part of the wall near the bed. I think it wouldn’t accumulate for a while if wiped once, so it would be great if it could be wiped down even once a week. Other than that, everything was perfect. I’d like to stay again.

They were kind and attentive throughout. When I called before my stay with a question, they responded very politely. The Room with a well-cleaned kitchen was very comfortable. I would like to stay again.

This was my first stay, and I felt at ease thanks to the very clean room and the kind staff. I’ve already booked again for next month.

I always stay here whenever I have business in Chofu. The staff are always friendly and helpful, making my stay very pleasant. I look forward to staying here again.

I stayed here for the marathon event at the Sagamihara Depot. The single Room, though compact, was efficiently designed with thoughtful consideration for guests, allowing me to have a comfortable stay even in a short time.

The room was clean and comfortable. I would like to use it again.