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This was my first stay, and the location was very convenient, making it easy to get around and visit many places. The ladies-only floor was bright and clean, which made me feel comfortable. The complimentary drinks were very helpful, and in the evening they even offered beer, wine, and shochu—such a generous Hotel. Thank you very much.

Although it is a little away from the city center, Mitaka Station is the nearest station and it offers convenient access from Shinjuku. The Room meets Richmond’s reliable standards and is comfortable. Breakfast at Sizzler is also highly recommended.

I forgot my phone and some clothes, but the staff kindly contacted me, and when I came to pick them up, they handed them to me with a smile. I sincerely thank the staff member who assisted me over the phone and the female staff member at the front desk. I live relatively nearby, but I will definitely stay again.

As before, the Room was very clean, and the staff were kind and pleasant, making it very comfortable. However, the only thing that still bothered me a little was the noise. I had been staying in a corner Room on the second floor (probably 203), but this time I stayed in 301 for the first time. It felt a bit smaller. Overall, I have no complaints. I would like to stay again. Thank you.

This was my first stay here.\nIt’s conveniently located near the station, and the entire property felt clean. The breakfast offered a well-balanced selection, and I had a very comfortable stay. The staff were kind, and I especially appreciated how neat and pleasant all of the female staff members were.\nThe only thing that would have made it perfect is if the slippers had been disposable.\nThank you for taking care of me.

Although it was my first stay, I felt safe because it is women-only. The toilets and washrooms were clean, and the sleeping area had very comfortable mats, so I slept soundly. I was also truly grateful for the free drinks, ice pops, and the morning curry service. That corner is on the 4th floor, and having to take the stairs was a bit tough, so I’m giving the Facility 4 stars—but I would like to stay again.

This was my second stay. Once again, the Chinese cuisine was delicious, and the large public bath and open-air bath were wonderful. The view of Lake Tama is also very relaxing. I was impressed by the staff’s warm, friendly hospitality. I also enjoyed chatting with the gentleman on the breakfast staff. Since it’s close to home, I’ll keep coming back.

When making my Reservation, I called the Hotel with a question, and the female staff member at the front desk was very pleasant and kind. Thank you very much. The Room number on the paper sleeve for the key card was handwritten, and I misread it. (I mistook a 3 for a 5 and couldn’t open the door because I went to the wrong Room. A housekeeping staff member kindly told me that I had the wrong Room number.) This has never happened to me before, so I surprised myself. I’m sorry, but handwritten numbers can be hard to read depending on who writes them. It may have been my eyesight as well, but I would appreciate it if the Room number could be clearly printed. As rumored, the breakfast buffet had a great variety and was delicious. The freshly made French toast and shabu-shabu were especially good. The French toast was popular, and even when it ran out, it was quickly refilled. It’s a convenient Hotel close to the station. There are many shops nearby, so we enjoyed our stay. When I go to Tokyo again, I would definitely like to stay here again. Because the bathroom and toilet are in one unit, ventilation didn’t seem great and I noticed black mold near the top of the door. Also, it was hard to figure out how to run hot water for both the shower and bathtub (there were instructions if you looked closely, but it still wasn’t easy), so I’m giving 4 stars.

This was my second stay. I chose the corner Room with a shower booth again because I really like it. It was spacious, and I was able to relax and stay comfortably. For dinner, I chose Chinese cuisine. Since I can’t eat that much, I went with a smaller course. It included an appetizer, chili shrimp, mapo tofu, fried rice, soup, and some light dim sum. To be honest, I was surprised at how unexpectedly delicious it was. Is it seasoned to suit Japanese tastes? Breakfast was also great. I would definitely stay again.

Amenities were available at the front desk for guests to take what they needed. Perhaps depending on the check-in time, the front desk staff started offering welcome snacks such as chocolate and nuts. I really appreciated their thoughtfulness.

All the staff were pleasant and helpful. Thank you very much. I also appreciated the complimentary breakfast and amenities. I was assigned to the ladies-only floor, and since it was on the second floor, it was convenient to go outside. I would like to stay here again if I visit Tachikawa in the future.

Stayed on the 11th-floor ladies-only floor. The view was great, and the Room had a calm atmosphere, so I had a very comfortable stay. The two paintings were lovely, and I felt the colors and materials of the furnishings, along with the soft warm lighting, were thoughtfully designed for women. The female staff member at the front desk was also very kind and helpful. This is a Hotel I would like to use again.

The Room has been renovated. Each Room has a microwave. You can heat up prepared foods bought at Isetan or Kinokuniya in your Room. The refrigerator also has a separate freezer compartment. Ice cream is fine too.

The large public bath was wonderful—I used it many times. Even after returning to my cool Room, I was sweating a lot and felt like my circulation had really improved. I drank the mineral water provided in the Room and then went back for another bath. The bed was very comfortable; while lying down watching TV, I ended up falling asleep early and slept soundly until morning. The bed was great, but I think it was thanks to the large public bath. I also loved how quiet the large public bath was—no music at all. Complete silence. It was perfect and very relaxing. Breakfast—the vegetable shabu-shabu—was incredibly delicious. A staff member told me, “The tofu is delicious,” so I tried it, and it really was amazing. The ginger and green onion condiments were also excellent. Thank you for the recommendation. The salad was fresh and crisp, and the chikuzen-ni (simmered vegetables) was tasty too. With plenty of vegetables plus the large public bath, bed, and breakfast—these three made me feel like my body had been restored. It’s a shame that YouTube can’t be watched on the TV, but everything else was great. I also used the in-Room bathroom; although it’s a unit bath, the tub was spotlessly cleaned and smooth, which made me happy. It felt very comfortable to use.

I stayed here for an event in Mitaka, the neighboring station. It was very convenient being close to the station, and both the property and my Room were very clean—I was extremely satisfied. The selection of amenities was more than sufficient, and I was happy to find a wide variety of bath salts. I also appreciated the complimentary coffee service, especially that I could put a lid on it and take it back to my Room. The front desk staff were all very pleasant and greeted me with smiles, which made me feel at ease during my stay. If I have another chance to visit this area, I would definitely choose this place again. This is a Hotel I can recommend to friends as well. Thank you very much.

As it’s a KDDI training Facility, I didn’t expect much, but it was spacious and clean, the food was delicious, and I liked it so much I could have lived there. It does feel more like a training Facility than a Hotel, but the generously designed guest rooms and minimalist interior were wonderful. There are plenty of restaurants nearby and a large park as well, so we were able to relax and enjoy ourselves with our child. In terms of the Hotel facilities, I really appreciated being able to use the washing machine and dryer for free. I misunderstood the breakfast hours and arrived at the café 10 minutes before closing, so I could hardly eat anything, but all of the dishes looked delicious. I’d love to stay here again when visiting Puroland.

This is a very pleasant Hotel. Everything was spotless wherever we looked, and the front desk staff were exceptionally courteous and helpful. Thank you very much!

This was my first stay. The front desk guidance was clear and very kind—my first impression was excellent. The dinner included in the Plan was plentiful and delicious. The only disappointment was that my Room was on the side without a view. I’ve already made another Reservation for the near future, and I hope to have a great view next time.

Both the front desk and the lounge offered exceptionally warm, pleasant service—rare for a Hotel—and it really helped me relax. Since I was on a lower floor, getting around by stairs was easy and convenient. As I booked the premium type, I could also use the lounge with complimentary drinks (including alcohol), which almost felt wasted on a simple business trip. If you plan to have dinner in the lounge, I recommend adding an à la carte dish (the buffet is average). Unfortunately, the overall behavior of Japanese tourists at that time wasn’t great (nothing that can be helped). One concern was that there was quite a strong vibration noise coming from somewhere on an upper floor until late at night, which would make it hard to relax during the day.

I was able to relax and spend quality time with my grandchild. The service at the IMA Lounge after playing in the water was excellent. We were allowed to park at the entrance, and we were truly impressed by the courteous female and male staff who bowed until our car was out of sight. I would like to stay again. Thank you very much.