Kitagawa Onsen · Atagawa Onsen × Akomodasi dengan lounge sambutan yang nyamanKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

I loved everything—the location of the Accommodation, the beautiful and calming interior, the spacious and impeccably clean Room with a semi-open-air bath, and the lush Japanese-style garden full of greenery. We chose the “Izu Seasonal Kaiseki” Plan, and both dinner and breakfast were outstanding in quality and generous in portion size. The free-flowing Onsen water could be enjoyed at our leisure in the private open-air bath, the large public bath, and in our Room. The Onsen water—said to be 120°C just five minutes earlier—was carefully temperature-controlled so it reached the tub at a perfect temperature: neither too hot nor too lukewarm. I also appreciated the thoughtful services such as matcha tea and traditional sweets at check-in, a pot of iced water delivered to the Room during dinner, and sherbet or coffee served in the lobby after bathing—but above all, what impressed me most was the attentive hospitality of every staff member. With unstable weather and days of rain leading up to our stay—and rain forecast for our dates—I was worried at first. Fortunately, we had good weather for both days we were there, and staying at such a wonderful Accommodation with such high service standards made this trip truly relaxing. Thank you very much. Of course I would love to return here again, and I also feel like visiting “Izu Kawazu-hama Isoaruki no Yuyado Shiogumo” and “Omuro no Mori Gyokusui.”

From the moment you meet the shuttle bus driver, whose warm and pleasant service sets the tone, your enjoyable trip begins. This was our second stay, and just like last time, we truly appreciated the heartfelt hospitality. Last time we arrived late and missed out on the pancakes, but this time we were able to enjoy them fully and were very satisfied. We choose this property for its rare teppanyaki dinner option, and every time we are delighted with the meal. This visit also made for a wonderful birthday celebration. We hope you will continue to provide the same thoughtful and creative hospitality in the future.

This was my second stay, and it was just as moving as the first. From every part of the property—the lobby, restaurant, on-site café, and of course the guest rooms, in-room semi-open-air baths, and the large public bath—you can enjoy wonderful views of East Izu’s greenery and the ocean. The lounge also offers excellent complimentary services such as free drinks, and you can even enjoy table tennis, which I personally love. Soaking your feet in the spacious courtyard footbath while listening to lovely background music is another truly relaxing moment. It may not be highlighted much on the website, but for limited hours the on-site café also serves a variety of alcoholic beverages, soft drinks, and snacks. I would definitely like to stay here again. Thank you to all the staff for their warm and attentive service.

This was our family’s third stay. Thank you again for taking such great care of us. As always, the property was very clean and we had a comfortable stay. We especially enjoyed the complimentary drink bar, which we could use freely; the selection changes between morning and evening, so there was plenty to choose from and we could relax and enjoy it. At dinner, we were surprised by how large the abalone was, and we truly enjoyed such a luxurious meal. Our whole family had a wonderful time again, and we were very satisfied. We would love to visit again with our family. Thank you for another lovely stay!

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

The meals were delicious, and both the Room and the Onsen were excellent. Dinner featured plenty of seafood, including sashimi, which we really enjoyed. The in-room Onsen was great, and the private bath—apparently using what used to be the main public bath—was spacious, with a wonderful open-air bath surrounded by nature; I thought it was a fantastic idea. If I had to ask for improvements, I think it would be even better if there were more explanations about the dishes and if phone inquiries were handled more clearly.

Dinner was delicious. The staff spoke Japanese well, so there were no inconveniences. At night, we could hear the sound of the waves, which was very nice. The large public bath and sauna at night were not crowded, so we could relax. I would like to stay again. Thank you very much. The woman at the front desk was from Nepal. My condolences regarding the disaster—please stay strong.

I visited for the first time with my daughter and my 3-year-old grandchild. On the day of our stay, I forgot my charger and asked at the station if one could be borrowed; the staff responded very kindly, which left a great impression. In general, all of the staff were friendly, and we had a very comfortable stay. Since light snacks, alcohol, soft drinks, etc. were available from 12:30 before check-in, it really helped with lunch. I also appreciated being able to enter our room well before the official check-in time of 15:00. The building is undeniably old, but it was well cleaned, and our room seemed renovated—spacious and very clean. The large public bath and open-air bath were also excellent. Part of the indoor pool and kids’ play area could be used not only before check-in but also until 12:00 after check-out. The buffet meals were delicious; in particular, the sashimi at dinner was extremely fresh—I loved making my own seafood bowl. The buffet selection wasn’t huge, but I was satisfied with both the taste and quality. This is a hotel I would definitely like to visit again.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.

I learned about this Ryokan through a friend’s recommendation and decided to stay here. The view from the Room and the open-air bath was amazing, and that alone made me very satisfied. Both the Room and the baths were thoroughly cleaned, so I was able to spend my time comfortably. The private open-air bath and dining in a private room also allowed me to relax, which was wonderful. Towels were freely available in the women’s open-air bath. These days, most Onsen or Hotels provide only a minimal towel set, but since I used the baths several times during my stay, I truly appreciated this service. The staff were kind as well, and overall I was extremely satisfied with everything. If I had to mention one small disappointment: dinner was very delicious and generously portioned, but there were several times when I couldn’t understand what was being explained about the dishes. Also, the timing of the main grilled dish felt a bit off—it was served as just meat after we had already finished both rice and all other dishes—so I wondered if that timing was intentional. It made me hope that Japan’s uniquely attentive hospitality and services will not be lost. That said, everyone’s warm service and thoughtful attention were truly excellent. I would love to stay again. Thank you very much.

I have been an IKYU Diamond member since before COVID, with two regular Accommodations—one in Ito and one in Enzan—and I had been looking for another place I would want to return to. It was hard to find one. At last, I found Akazawa Guest House. It’s an Accommodation you’ll want to visit again and again. My companion had a blister from sandals, but after soaking in the deep ocean water several times, we were amazed to notice on the third day that it had healed. Akazawa Spa is free of charge, and what I especially loved was that the private sauna is also free. We had so much fun with bowling, billiards, darts—everything—that staying two nights was absolutely worth it. Of course, the staff were wonderful as well. The foreign staff member who served our meals had a lovely smile, spoke excellent Japanese, and made our conversations truly enjoyable. We will be back again—thank you in advance for your continued hospitality next time.

The Facility is very spacious, and guests can fully use it even on the day of check-out, so we were able to enjoy it right up until the last minute. The Hotel, spa, and Onsen facilities were all thoroughly cleaned and very comfortable. The Room was large, so it felt relaxing even with children. The fish at breakfast was very fresh and delicious! Because the Facility was so great, I’d like to share a few points in hopes of future improvements. As others have mentioned in their Reviews, items such as drinks and yukata were often out of stock, which made it feel understaffed. Also, the Facility shuttle bus was almost always at full capacity, and we weren’t sure whether we would be able to board (some people couldn’t), so I think additional services should be added during peak periods or on rainy days when carts cannot be used. Also, for a Facility of this size, there are far too few restaurants. When we tried to use the café at the spa entrance for lunch, we were surprised to be told there would be a 60-minute wait even for takeout. There are almost no alternatives, and the restaurant at the day-use Onsen facility was also extremely crowded, which ends up taking a lot of time just to eat. Considering that many day-use visitors also come here, I feel there are too few restaurants overall—and they also close too early. Other than that, our stay was very comfortable.