Hoshino Onsen × Akomodasi Pengalaman AlamKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

This was my first time staying here. The quiet, relaxing atmosphere, pleasant service, and lush green surroundings... It was a very comfortable Hotel. I stayed after attending my daughter’s wedding, and I was able to unwind and relax. I didn’t have much time for sightseeing this time, so next time I’d like to stay here longer and enjoy sightseeing as well. Thank you very much.

Thank you very much for your hospitality the other day. Everyone’s wonderful service made our stay so enjoyable that we couldn’t help but want to visit again. The meals were delicious and featured plenty of seasonal ingredients, though it was a shame we were too full to enjoy the final dessert. We look forward to staying with you again.

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

Having visited Yoko no Kaze before, we stayed here this year. Our family has grown, and our daughter-in-law joined us as well. They kindly prepared Rooms next to each other for us. At Kumoba Terrace, we took our time enjoying alcohol and fresh juice, and the lit bonfire and birch forest were truly soothing. In the spacious, clean Room, we relaxed in the Onsen brought from Ueda City. The cuisine was outstanding—seasonal and beautifully presented. We enjoyed everything from the scallop takikomi rice to dessert, though the portions were a bit large for me. As it was our daughter-in-law’s birthday month, we requested a surprise message plate. She was very happy, which made us glad as well. Thanks to the thoughtful staff, we were able to add another precious family memory. Thank you very much.

The meals were outstanding. Dinner met our expectations, and breakfast exceeded them. The vegetables, in particular, looked beautiful and tasted great. The Room was charming, and the bath was spacious and wonderful.

As the title suggests, I felt this was a top-class Hotel in every respect—guest rooms, service, baths, and dining. In particular, I thoroughly enjoyed the Classic Dinner, savoring its carefully crafted colors and flavors down to the finest details. Rather than resting on tradition alone, the Hotel embraces changing times as well, which I believe is why it continues to captivate people today.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

This was my second stay. The free-flow sparkling wine is also a big draw! Right after check-in, I headed straight to the lounge. Sipping sparkling wine while chatting in a quiet space made me feel happy right away. Dinner was French, and the taste, portion size, and quality were all outstanding—nothing to complain about. Every wine pairing was delicious, and it made me want to try a variety. The Room was spacious and beautifully designed. The Simmons bed was as comfortable as expected, and I slept soundly until morning. It’s a Hotel I’d definitely like to visit again when I go to Karuizawa.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

The staff’s warm, heartfelt hospitality was truly comforting, and I was able to spend my entire stay feeling relaxed and at ease. The whole Hotel was kept impeccably clean, and I could sense thoughtful attention to detail throughout, which allowed me to unwind with complete peace of mind. Each dish was delicious, beautifully presented, and wonderful in both appearance and taste—I was completely satisfied with everything. Thanks to the staff, I had a wonderful time in Karuizawa. I am sincerely grateful. When I visit Karuizawa again, I would definitely like to stay here. Thank you very much for a lovely time.

I have visited Harvest in Old Karuizawa many times, but this was my first stay in Naka-Karuizawa. With the Hotel’s spacious, open interiors and a courtyard with wonderful views, I was able to enjoy a calm, luxurious time for adults while taking a stroll around the grounds. The “Tsumugi Course” dinner was not only delicious but also beautifully presented and a delight to the eyes. At the breakfast buffet, there was an “Autumn Vegetable Dashi Shabu-Shabu,” which was excellent. I also couldn’t resist the tasty multigrain rice porridge and the wide variety of breakfast breads and sweet buns—and ended up eating far too much. It was a wonderful Hotel that let me fully enjoy Karuizawa hotel life, like an adults-only hideaway. I would definitely like to stay again.

This is my second stay. The location is excellent—close to Kyu-Karuizawa and within a minute’s walk to SAWAMURA. The Room shows its age, but it is well cleaned. It’s convenient to have a kitchen, a refrigerator with a freezer compartment, and a microwave available at all times. It was nice to take a break with coffee or tea using the electric kettle, and even have some simple soup. There is also manga available for loan, which my friend really enjoyed. There’s a vending machine on the first floor where you can also buy beer, which was great. I think Foron offers great value for the price.

My spouse and I stayed with our two dogs. Both dinner and breakfast were delicious. The dog meals also seemed tasty—our dogs finished them in no time. We were happy that the staff treated our very energetic dogs kindly. Everyone we interacted with—the front desk, the restaurant staff, and the Room service staff—was pleasant and welcoming. We stayed in a Room with a private garden, but unfortunately it rained, so we’d like to come again on a sunny day. Thank you very much.

Thank you for taking care of us for our one-night, two-day stay. We were truly impressed that you accommodated our dietary preferences by avoiding ingredients we don’t like. The room was spotless, and your thoughtful hospitality was outstanding. Thank you very much.

I live not too far from Karuizawa. A friend from Tokyo really wanted to spend some quiet, relaxing time in Karuizawa, so we stayed there together. It feels like an Accommodation that combines the best of both a Hotel and a rental villa. The staff may feel politely hands-off at times, but if you ask, they respond with genuine care. Shuttle Service from Karuizawa Station is also available, so if you need it, it’s best to inquire and Reserve in advance. Although it’s close to Kyu-Karuizawa Ginza, you can step just a little way off the main road and escape the crowds. I also saw guests staying solo who spent their time reading throughout their stay. Rather than coming for a typical Hotel experience, you’ll appreciate this place most if you stay here to enjoy your own time. At check-in, we received lounge vouchers worth 1,000 yen per person. We had planned to have dinner at a restaurant outside and didn’t find anything we wanted at the shop. When I asked at the front desk, they suggested having homemade ginger ale in our Room after dinner. You order it at the front desk and bring it back yourself, but it was a great suggestion. If I have friends who want to stay in Karuizawa again, this is a Hotel I would recommend.

This was our second stay, the first in two years. Just like last time, the place was thoroughly cleaned and we had a very comfortable stay. We also enjoyed the Tsuruya apple juice (I believe it was a repeat-guest perk). What we love most about this Accommodation is the great location and how comfortable it is not only for people but also for dogs. The fenced yard covered with wood chips can be used as a private dog run, so we could skip walks when needed—easy for us, and our dog looked like they were having a great time too. The only inconvenience is that there are no amenities such as a skincare/lotion set, but we knew this in advance from the Accommodation information and brought our own, so it wasn’t an issue at all. Please keep this in mind if you plan to stay here. There were two hair dryers provided, which was great since our two teenage children could use them at the same time. The foot bath was also wonderful. Soaking our feet after waking up while drinking the provided drip coffee felt like forest bathing and was truly relaxing. Contactless check-in and check-out were easy and very convenient. Because everything is contactless, we didn’t meet any staff in person, but everything was well prepared for a comfortable stay—thank you very much.

The Onsen in our Room was spacious, and it was relaxing to see greenery through the window. I also used the large public bath once; it had an open-air bath, ReFa hair dryers, and a drink bar in the changing area, which was a nice touch. We stayed in a dog-friendly Room, and it was very clean with no odor at all, so we were very comfortable. Since we had a Multiple Night Stay, I would have been happy to receive dog treats and water on the second day as well. I also couldn’t find any pet toilet sheets. The Nespresso and Mikado Coffee provided in the Room were much appreciated. Breakfast offered a great variety, and the dishes, juices, and fruit were all delicious. Next time, I’d like to visit when the weather is nice.