Hoshino Onsen × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

This was our first stay here on a trip for two. We stayed in the Room called “Nagaishi-no-Ma,” a nostalgic-style Room surrounded by furnishings such as a Karuizawa-carved desk, creating a calm and pleasantly reminiscent atmosphere. Above all, the staff’s service and explanations were very courteous, and we were able to spend our time comfortably, making it a wonderful memory. We would love to visit again next year.

Last year’s stay left such a lasting impression that I made a Reservation six months in advance this year for a Multiple Night Stay (two nights). Time passes quietly here. Greenery outside the window, birdsong, and thoughtful, understated hospitality. Not flashy—just being here makes you feel your mind and body unwind. This is the kind of time that makes you think, “I want to come back.” Once again this year, I was moved by the same unchanging comfort.

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

Our dog had just turned nine months old, and we stayed here for our first time at a Resort Hotel. The dog-loving staff welcomed us warmly. We stayed in a Garden Moderate Room on the first floor, and everything was thoughtfully prepared—not only the Facility and private dog run, but also detailed amenities for dogs. The Room was clean and comfortable with considerate touches for owners as well, and the meals were delicious. We were very satisfied. After breakfast, we could take a walk to nearby Kumoba Pond before check-out, so the location is great too. Since Regina Resort seems to have locations in various areas, we’d like to visit not only Karuizawa but other destinations as well. Thank you to all the staff for your hospitality.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

This was our first stay with you this summer. Your attentive hospitality was truly appreciated—thank you for moving the extra bed in our Room and for accommodating our request to bring dinner forward from the originally late time. The meals were outstanding: not only the aroma and texture of the ingredients, but also the dashi and seasoning were excellent, delighting all five senses. From the Reservation stage, you carefully asked not only about allergies but also about ingredients we dislike, so everyone could enjoy the food. The bath in our Room was spacious and very relaxing. Our family was delighted, and we would love to stay again if we have the opportunity.

Close to the station, clean, and I was very satisfied with the service. We also enjoyed the welcome drink and breakfast, and I think this price is an excellent value! The male staff member at the front desk was kind and courteous, and I will definitely stay here again. Thank you.

Everything was very clean, the Room interior was lovely, and the dog-friendly facilities were well equipped. There was a front yard where we could let our dog play right away, and at mealtimes a chair for dogs was provided at the table. There was also a photo booth, so we had a great time. As owners, we appreciated that dinner is served as a course meal, so it could be brought to us without having to leave our dog to go pick it up. The food was delicious, and because shampooing isn’t allowed in the two private baths, guests can rotate quickly in a short time, which made it very comfortable. The large public bath also has a sauna where we could relax. It’s also within walking distance of Karuizawa, and we were grateful that we could keep our car parked until early afternoon even after check-out.

We felt the thoughtful attention in our Room and at the restaurant, and my wife and I were able to enjoy a wonderful birthday. The Facility had the charm of a classic Hotel while offering the comfort of a Resort Hotel, and we thoroughly enjoyed the Onsen at Atagokan. If we have another chance to visit Karuizawa, we would love to stay again.

I stayed here on the recommendation of an acquaintance who has visited Karuizawa many times. It was just a few minutes’ walk to Kyu-Karuizawa Ginza, so it was very convenient for exploring the area. The Room and the large public bath were both spacious, clean, and comfortable, and I really enjoyed both meals—they were delicious. I requested the Shuttle Service, and the vehicle was clean and the ride was excellent. The staff were also very pleasant and welcoming. If I had to mention one thing, it would have been even more comfortable if the TV supported network features. I will definitely stay here again when I visit Karuizawa.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

The meals were outstanding. Dinner met our expectations, and breakfast exceeded them. The vegetables in particular looked beautiful and tasted delicious. The Room was charming, and the bath was spacious and wonderful.

We stayed here for my wife’s birthday trip. We’ve traveled to many places together, and honestly, this was the best so far. Both of us struggle with the summer heat, so we were a bit worried about traveling in midsummer, but it was truly comfortable, and my wife said for the first time that she wants to come back! It was a wonderful Accommodation that made me want to return as well. Thank you for your attentive service from check-in to check-out.

It was a very comfortable space, and there were bathrooms with a sauna and jet bath on both the 1st and 2nd floors, so two families could use them without hesitation. There were also thoughtful provisions that made it possible to cook for ourselves, allowing us to enjoy a very fulfilling stay. Thank you very much.

We stayed here to celebrate my son’s birthday. My family and I have visited many times since this place first opened, so I was surprised to see the monument marking its 25th anniversary! The property is beautifully maintained and spotless, as if time has stood still, and the hospitality was warm—making our trip truly enjoyable. My son was thrilled with the maisonette-style Room. Thank you as well for preparing a birthday message plate at dinner. Both breakfast and dinner were delicious.

I have stayed here about five times over the past few years. When visiting Karuizawa, I enjoy staying at this well-located Hotel as well as other Hotels I’m interested in, and exploring areas from Karuizawa to Komoro. The access is convenient, and it’s great that within Old Karuizawa you can easily walk to nearby places and shops you’re curious about. Also, you can buy your favorite ingredients and do simple cooking in your Room, or enjoy takeout. I am very satisfied with the clean, tidy Room. The staff also respond properly whenever something is needed. I would like to stay again.

We chose this property because we were looking for a well-reviewed, reasonably priced place around Karuizawa that allows dogs, has a dog run, includes breakfast, can accommodate our family of three, and is conveniently located for sightseeing. Just as the Reviews said, the staff were kind and attentive, there were plenty of items for our dog, we enjoyed a lovely Room, and the breakfast was truly delicious. We also had a great time sightseeing in Karuizawa—this villa is an excellent choice that exceeded its price, and we would love to stay again!

It was a wonderful Hotel, and we were very satisfied with our stay. The Room was spacious and very clean. The Facility was well equipped, and we were able to relax in comfort. The soundproofing was also excellent, so we could enjoy a quiet stay without being bothered by noise from outside. Every Italian dish at dinner was delicious, and breakfast was also very good. The large public bath was clean and pleasant, and we used it many times during our stay. It is close to the Old Karuizawa area, making it a convenient location for sightseeing, dining, and shopping. We enjoyed both our time at the Hotel and exploring Karuizawa. Overall, everything felt very well done—this is a Hotel that made us want to stay again. For us, it was an almost perfect stay. The only thing that stood out was the parking. Since we used the second parking lot, getting back and forth to the Hotel felt a bit inconvenient. Other than that, there were no complaints at all, and we would definitely like to stay again.

I visit Karuizawa often, and this Harvest VIALA felt spacious and very comfortable. Both the Facility and the meals were satisfying, and the shop selection was excellent. The other guests were also well-mannered, so it was a place where I could relax and truly refresh. The bedding was comfortable as well, though I would appreciate having a light summer quilt available. I would love to stay again. Thank you very much.