Kawasan pemandian air panas di sekitar Danau Ashi × Akomodasi dengan lounge sambutan yang nyamanKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

This was my first trip to Hakone, and I stayed at this Hotel. The phone support and the front desk service were both very pleasant. For dinner, we chose the French cuisine; the portions were just right, and everything—from the dishes to the dessert—was delicious. For breakfast, we had a Japanese meal, and the dishes made with plenty of local ingredients made for a wonderful start to the day. On our way back, it was raining and I was traveling with my elderly mother, so I waited in the lobby until the last minute for our mountain bus—and ended up missing it. The staff noticed we were in trouble right away and suggested several alternative options, which allowed us to catch our flight home safely. Thanks to your outstanding hospitality in every respect, we had a truly enjoyable trip. The only disappointment this time was the weather, but I would love to come back and try again. I will also recommend this Hotel to my friends. Thank you very much.

It had been a very long time since my last visit. The warm, homey atmosphere was just the same, and the Onsen water was as wonderful as ever. Lately I’ve mostly stayed at Accommodations with an Onsen in the Room, but I was reminded again how great Yunohana is—unchanged and truly special. I’ll be back again. The meals were delicious too.

The facilities, bath area, and Room were all clean and tidy, making for a very comfortable stay. There was a great variety of food we enjoyed, along with many kinds of alcohol and drinks—it felt like a luxurious Business Hotel. The staff were very kind, and check-in and payment were smooth. The weather wasn’t great, but it was still a fun golf trip. The misty garden had an almost magical atmosphere and was lovely too.

The bath, the room, the sauna, the food, and all of the staff were outstanding. The goats were incredibly cute and so relaxing! My daughter was totally absorbed in feeding them and said on the way home that she definitely wants to stay again! We plan to visit again if we have the chance!

We stayed here during my 7th month of pregnancy for a maternity trip. It was our first time staying in Gora, and while choosing among the many Accommodations, we decided based on the availability of an in-room open-air bath, Reviews of the food, and the high level of service—and it was absolutely the right choice. Every dish was delicious, and from check-in to check-out we had a truly comfortable experience. It was our last trip as a couple before welcoming our baby, and it became a very memorable journey. My husband also said that although he has stayed at many Accommodations before, this one left a particularly strong impression and he was very satisfied. We would definitely like to stay again.

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.

We thoroughly enjoyed the heartfelt cuisine at both dinner and breakfast. From the ingredients and preparation to the tableware, service, and explanations of each dish, every aspect of the dining experience was highly satisfying. Including the Onsen, our Room, and the attentive hospitality of all staff members, everything from check-in to check-out fully matched what my spouse and I expect from an Onsen Ryokan, making our stay truly comfortable. We would like to express our gratitude and respect for providing such wonderful service. We hope to stay with you again.

The Okinawa Fair and the tuna carving show were amazing! This was our second visit during summer vacation, and it was so delicious that we’d love for you to hold it again next year. The open-air bath in the Room was also very comfortable, and no matter how many times we visit in a year, we never get tired of it. The warm smiles and attentive hospitality from the proprietress and all the staff are so comforting and relaxing that every time we come, we find ourselves wanting to return again soon. We’ll be back before the end of the year—thank you very much.

The bar counter was wonderful, and we enjoyed many cocktails. When we shared our preferences, the bartender created drinks on the spot, making it a truly enjoyable experience. The champagne brunch we had been looking forward to was a luxurious moment with breathtaking views. We were able to relax at the bar during café time and in the Onsen until the 2:00 PM check-out, making for a very satisfying stay. We would love to visit again.

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.

I was able to relax a lot again this time. It was a shame it rained, but I still managed to enjoy the open-air bath. Thank you very much for upgrading our room! Starting this visit, late check-out (1-hour extension: 3,300 yen) became available, and we used it right away. I’d like to use it again when we visit in December next time!

The bath in the Room was great, and the private open-air bath was also wonderful. The meals were served as a course, so we were able to enjoy them while having a nice conversation. Although it can’t be helped that the elevator and other Facilities felt a bit old, everything was well cleaned overall, so we had a very comfortable stay. It was a very satisfying trip for us as a couple. Thank you very much.

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

To sum it up, it was amazing! The Accommodation isn’t large or brand-new, but it was very clean and had a cozy, pension-like feel. The buffet was carefully prepared dish by dish, and everything was truly delicious. Empty drinks were replenished right away, and there was more than enough variety for me. (Some items, such as beer, are available for an additional charge.) Even beyond meals, drinks were available until 21:00, with snacks as well—the hospitality was outstanding. All-inclusive is the best! Everything was handled with such care that I was genuinely impressed. Of course, the staff were wonderful as well. It’s an Accommodation I’d love to stay at again when I visit. Thank you very much.

This was my first stay in a year. The Room was very calming and comfortable, and I was able to truly relax. Spending both day and night on the spacious daybed—absentmindedly reading a book or gazing at the view—was the best. Soaking slowly in the large bathtub was also genuinely wonderful time. This has been the case for a while, but I always feel I’d really appreciate it if the internet connection could be improved a bit more. This time, I was able to enjoy ice cream after my bath, which was a delightful service. The food was consistently delicious as always, and the staff had a great atmosphere, making it a very pleasant stay. Thank you very much. I’d love to stay again.