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Despite the heavy rain and strong winds, you kindly accommodated us even before check-in time. Thank you as well for preparing dinner on short notice. The Wi-Fi signal was weak, so the connection wasn’t very reliable, but we were able to relax in the Onsen. Thank you.

Dinner was very delicious. I wish breakfast had included items like an Onsen egg. The staff were also very friendly, and I would like to stay here again.

We stayed here to visit Toy Kingdom. We chose this Hotel because it was close—about a 6-minute drive from Toy Kingdom. The exterior looks a bit aged, but the inside was well cleaned and comfortable. We stayed in a Japanese-style Room on the ocean side. However, since it was on the second floor, trees blocked the view and we couldn’t really enjoy the scenery. The amenities were fine overall, but it was disappointing that there were no skincare items like lotion provided in the Room. Also, perhaps because it was summer, the bath water temperature was extremely hot. Our 7-year-old daughter kept going back and forth between the cold bath and the hot bath (lol), and our 5-year-old son didn’t seem able to get in. At the buffet, they grilled meat at a live kitchen station, and it was tender and very delicious. There was also a great variety of ice cream. It felt like most guests were families, so we thought this Hotel would be very comfortable for those traveling with children.

Many international guests were staying there. During meals, the staff kindly asked if they could serve portions for us and made sure to let us know so that the small children wouldn’t have to wait in line. My grandchildren were very happy as well. I would like to stay again if I have the opportunity.

Mount Myogi rose like a folding screen, and the scenery was spectacular! The Hotel was clean, and the Onsen had great water. Meals were buffet-style for both breakfast and dinner. Unfortunately, it wasn’t food I’d want to eat again... There are many sightseeing spots nearby, so we were able to stop by various places and had a very fulfilling trip.

Everything was high quality, and we had a very comfortable stay. The various services, including the JAN Terrace, were excellent. This is a wonderful Hotel that we would definitely like to visit again.

I had wanted to stay here for a long time. The Room was spacious and very clean, with a great view. The meals were delicious, and since the restaurant is large, even at the buffet there was no congestion when serving food, so we could enjoy our meal at a relaxed pace. The Onsen was wonderful, the Shuttle Service was courteous, and all the staff were kind with excellent hospitality. It’s also great value for money, so we were very satisfied. We would like to make this our regular Accommodation in Atami. Thank you very much.

While Tokyo was experiencing relentless extreme heat every day, we thoroughly enjoyed the coolness of the highlands. Early in the morning, we could see Mt. Fuji from our Room. Perhaps because it is under the Tokyu Harvest brand, many guests were on the older side, and maybe by chance there were no inbound tour groups, so it was quiet and relaxing overall in both the restaurant and the baths. The front desk staff were also very friendly and pleasant, which we really appreciated. The Facility itself may not be new, but it has been renovated and felt clean, so there were no issues at all. Although it is located at an altitude of 700 m and takes a bit of time to reach from lower areas, we would definitely like to visit again.

The ocean was right in front of me, the views were wonderful, the Facility was clean, and I was very satisfied with the wide variety of dishes. On the way home, I stopped by Marine World Aquarium and then drove six hours on the expressway to get back. It was a very good trip. Kyu

Both the breakfast and dinner buffets were delicious, and we were very satisfied. The view from the Onsen was wonderful, and we were especially happy that there was a carbonated bath. The price was reasonable and made it easy to stay, which was very helpful. We would definitely like to stay again if we have the opportunity.

Staying at this price during the Obon holiday is wonderful. Although the exterior looks a bit worn, the inside has been nicely renovated and we were able to stay comfortably. The meals also offered sufficient quality and quantity for the price. However, perhaps because it was Obon, dinner felt drawn out as it took quite a long time for the next dishes to be served. That said, it was an Accommodation with excellent value for money and a high level of satisfaction.

After visiting Ise Jingu from Tokyo, we stayed here. The Hotel is close to Kumano Sanzan and located by the Pacific Ocean. The staff were all wonderful, and the dinner featuring fresh tuna bowl, whale sashimi, and Tatsuta-age was exquisite. At the nearby Whale Museum, we had a rare experience feeding and touching whales. This clean and lovely Hotel offers a luxurious breakfast accompanied by live piano music. We stayed for two nights, enjoying the slow pace of time in Taiji Town—a place filled with whale and dolphin monuments—and hoped that this traditional fishing culture continues for generations to come. We truly want to visit again! Thank you to all the Hotel staff for your hospitality! Highly recommended Hotel for everyone!

We stayed here as a family to celebrate the reopening after renovation. In conclusion, it was an excellent value for money and we were very satisfied with our stay. The Facilities seem to have been renovated while making good use of the older features, and there was nothing that felt inconvenient due to age. The toilets have also been renewed and are clean. Amenities are well provided, and futon setup is self-service. There is no bath inside the building, but there is an Onsen Facility across the road on the opposite side. (Guests can use it free of charge.) For dinner, when we first sat down we thought, “Oh, maybe this is a bit small?” but fried dishes, grilled items, and dessert came out later and it ended up being a very generous meal. Rice and soup are self-serve with unlimited refills. Soft drinks are also unlimited at the drink bar—before we knew it, we were completely full. It was quiet at night as well and very comfortable to stay. Thank you very much.

I was looking for a Ryokan with an Onsen within two hours from home. I could enjoy the sea and the Onsen, and the meals were served as a kaiseki course rather than a buffet, so I was able to dine calmly and at a relaxed pace. All of the staff were very pleasant, and we had a comfortable stay. My grandchild and daughter who came with me were also very satisfied. Thank you very much. I would like to stay again.

Many guests were also staying here to go golfing. The Hotel staff were very kind. The Room was thoroughly cleaned, and I had a comfortable stay. The food was delicious as well. I was very satisfied. Thank you!

Of course, everything tasted great—we ended up eating more than we planned! The cruise on the following day was also very enjoyable. From staff hospitality to meals—everything exceeded expectations, leaving us completely satisfied with this wonderful trip. Thank you so much fo

We stayed in Building D, which is pet-friendly. Everything was spotless and very comfortable. There’s honestly nothing to criticize, so here are a few tips to help you enjoy your stay even more. Jacuzzi / Open-air bath / Pool: 　Bringing a swimsuit is recommended. Stink bugs (currently a large outbreak): 　It’s helpful to bring sticky tape for removal. Bakery: 　There’s a great bakery nearby. Amenities: 　High-quality POLA amenities are provided, so you only need to bring the basics. To fully enjoy it: 　You’ll probably want to stay two nights. Appliances: 　Most appliances are available, but there doesn’t seem to be an air fryer (probably). Shirarahama Beach: 　It’s just under 2 km away—slightly far. Dogs aren’t allowed on Shirarahama Beach, which is disappointing, but the beauty of the beach is amazing.

The accommodation facilities are new and very clean, providing a comfortable stay. Each guest receives two bath towels and one large towel for their room use; additionally, fresh large towels are available every time you visit the public bathhouse. In the open-air bath of the pub

Breakfast was also satisfying, including locally grown vegetables. At checkout, we were seen off by four staff members, including the proprietress. I stay at around 20 Hotels and Ryokans a year, and this is one of my top three—an outstanding Ryokan. I would definitely love to sta

The front desk staff welcomed us with exceptional kindness. The Room was spacious and spotless, with a breathtaking panoramic view of Lake Toya. In the private open-air bath, we could soak in the Onsen while fully enjoying the spectacular scenery of Lake Toya. The open-air bath in the large public bath on the top floor was at the perfect temperature—never too hot—so we could relax without having to step out repeatedly. Looking down over Lake Toya from the infinity bath, we felt completely refreshed in both body and mind; it was truly outstanding. The dining was also excellent. The dinner buffet featured an abundant selection of fresh sashimi and nigiri sushi, including scallops, sea urchin, and shrimp. There were also hot dishes such as grilled crab legs and steak—all you can eat. Breakfast offered a wide variety of seafood as well, including raw surf clams and sweet shrimp, and our whole family was thoroughly satisfied with the meals at “Kohan no Sumika.” I have stayed at more than 70 Japanese Onsen Ryokan so far, but “Kohan no Sumika” is one of the few Hotels that I can say I absolutely want to return to. Thanks to the warm hospitality of all the staff, our family enjoyed an unforgettable and perfect stay. Thank you very much. 2. Business Courtesy Version (more formal and polite tone) This is a flawless Onsen Resort Hotel. I stayed at “Kohan no Sumika” on August 30. The front desk service was extremely courteous, and the Room was spacious, impeccably clean, and well maintained. From the guest Room we could enjoy sweeping views of Lake Toya, and in the private open-air bath we were able to savor both the Onsen experience and the beautiful scenery of Lake Toya to our heart’s content. The top-floor open-air bath had a wonderfully comfortable temperature that allowed for a long soak without overheating. Relaxing while looking down over Lake Toya from the infinity Onsen made for an exceptionally luxurious moment of calm. Dinner was highly satisfying: along with plentiful fresh sashimi and nigiri sushi—such as scallops, sea urchin, and shrimp—there were also all-you-can-eat options like grilled crab and steak. Breakfast likewise included seafood such as raw surf clams and sweet shrimp, leaving our entire family very pleased with its quality. Although I have stayed at more than 70 Japanese Onsen Hotels to date, “Kohan no Sumika” is one of those rare outstanding Accommodations that I would very much like to visit again. I would like to express my sincere gratitude for everyone’s warm hospitality; thanks to you all, our family enjoyed a truly perfect time together.