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I visited Shiobara Onsen with my 84-year-old mother from Taiwan on a family trip. The inn is quiet and cozy, with only 11 rooms. Thanks to the staff’s warm hospitality, my mother felt at ease throughout our stay. Dinner was a kaiseki meal made with seasonal ingredients, and this time we chose the rare soft-shelled turtle course. I was surprised when they even served soft-shelled turtle blood, but it became a memorable food experience unique to traveling. The hot springs are 100% free-flowing from the source. We stayed in the “Izumo” room, a spacious guest room overlooking the Hoki River, with both an open-air bath and an indoor bath. The two private reservable baths were also large and beautiful, and what impressed me most was that my mother could enjoy the hot springs without worrying about others. The scenery, cuisine, hot springs, and hospitality were all wonderful—an unforgettable set of memories with my mother.

This was my second stay at this Hotel, and once again everything was perfect. The hospitality is outstanding, and every member of the staff is truly impeccable. The interior design is tasteful, the meals are delicious, and I highly recommend this Hotel. Having lived abroad for many years and stayed at many top-class Hotels around the world, Kinugawa Kanaya Hotel is one of my favorites.

I booked a one-night stay with breakfast included. Both the room and the baths were very clean. Even though the baths are available 24 hours a day, they were impeccably maintained, which really impressed me. I used the open-air bath and the hinoki bath, and they were wonderful. Skincare items and makeup remover were also provided. Breakfast was delicious as well. Since it’s easy for meals to become unbalanced while traveling, I really appreciated a vegetable-rich breakfast. One of my companions was celebrating a birthday, so I requested a dessert plate, and they prepared a truly lovely one. The staff were very kind, and it was a pension with outstanding hospitality. Thanks to staying here, our trip to Nasu became even more enjoyable. I’d love to stay again. Thank you very much.

We were very satisfied. The private hot spring bath in the room was spacious—almost too luxurious for one person. After dinner, we also used the large public bath and were able to relax and enjoy a comfortable time. Dinner was teppanyaki, and not only was the food delicious, but we also thoroughly enjoyed the chef’s conversation and performance. Breakfast was delicious as well. All of the staff were very kind, and we had a wonderful two-day stay. Thank you very much.

This was our first stay with my husband, a friend, and two dogs. The Room was spacious, and although it rained both nights, we were able to relax and take it easy. The dog run was covered with wood chips, so our dogs’ paws didn’t get muddy. Having a free-flowing hot spring bath in each villa was very appealing, and my Onsen-loving husband took many baths and was very satisfied. This time we chose the No Meals Included plan, but we bought cheese and bread from the shops introduced in the in-room guide for this Accommodation, and everything was delicious. We’ve been talking about staying for three nights next time. We’re looking forward to staying again. Thank you very much for your hospitality.

This was my first return visit in quite a while. So much time had passed that my memories from the last stay had faded, but I still remembered how good it was—so I decided to stay again. Just like last time, everything was excellent! The hospitality and the staff were truly wonderful. It’s definitely a place you’ll want to come back to. Thank you very much.

Because the property is operated by a small team, there were a few minor things I noticed, but the meals were delicious and served in just the right portions, and I was able to enjoy the bath to my satisfaction with a Reservation. I’d love to come back in autumn to see the fall foliage.

In late January, as we drove from Nikko city to Yunishigawa Onsen, the scenery gradually transformed into a snowy landscape, heightening our excitement. Upon arriving at the historic village of "Heike no Sato," we were warmly welcomed by a gentleman wearing a traditional jacket w

We stayed here as a couple.\n\nWe had been interested in this Accommodation for some time, and after actually staying, it exceeded our expectations. Above all, the milky-white free-flowing Onsen from the source was outstanding, and soaking at a leisurely pace felt truly luxurious. We also enjoyed the private open-air bath together without any worries, which became a wonderful memory.\n\nBoth dinner and breakfast featured carefully prepared dishes that made the most of local ingredients, and we were completely satisfied with both the taste and portion sizes. Everything at both meals was delicious, and we were impressed to enjoy freshly made dishes served piping hot.\n\nThe staff’s hospitality was warm, with thoughtful attention to detail throughout our stay, making it very comfortable. The Room was clean and had a calm atmosphere, allowing us to slowly unwind from everyday fatigue.\n\nThe Onsen, cuisine, and hospitality were all excellent—we were satisfied in every way. This is an Accommodation we would highly recommend to couples looking to enjoy a relaxing Onsen trip.\n\nThank you very much for everything. We would love to visit again as a couple in another season.

This was our first stay as a couple with our dog. From the moment we arrived, the owner and all the staff welcomed us with thoughtful care and warm smiles, and any tension quickly melted away, leaving us feeling at ease and at home. We were soothed by the free-flowing natural hot spring Onsen in our room, and enjoyed the calm retro-modern atmosphere throughout the property that felt like stepping into an anime or fairy-tale world. While savoring outstanding, healthy, locally sourced cuisine, we could almost feel impurities gently leaving our bodies and energy returning. We were able to truly relax both body and mind. We will definitely be back.

We stayed in a top-floor room. This hotel truly takes care of everything. Even though it was raining, we enjoyed the open-air bath with a sky-high view, the large public bath, and the in-room hot spring. The variety at the dinner buffet was unlike anything I’ve ever seen. The made-to-order Mont Blanc prepared in the morning was delicious too. The staff were very courteous. The amenities were also exceptionally well stocked, and I debated buying the hot-spring-made cosmetics at the gift shop but decided against it—however, they were so good that I ended up ordering them online. It’s a hotel where one night just isn’t enough. I’d love to book again for my birthday next year! We’ll be back.

As a couple in our 40s, we visited to unwind and enjoy some quiet time away from everyday fatigue. We chose a Room with a balcony so we could relax and watch the sky… but across from us, the torn shoji screens of what seemed to be a Hotel that is no longer operating were visible… at night it felt a bit like a test of courage, so we couldn’t go out… lol. Other than that, the food and baths were wonderful, and there was absolutely no sense of crowds—choosing this small Accommodation was exactly the right decision. After dinner, we went to the riverside about a 5-minute walk away, and it happened to be firefly season. We were both thrilled to see real fireflies for the first time…! The whole village was quiet, and compared with Tokyo it was cool in the mornings and evenings. In the morning we enjoyed a gentle-on-the-body, delicious breakfast. We truly felt refreshed from the bottom of our hearts. This is an Accommodation we definitely want to visit again. Thank you for taking such good care of us.

It was a wonderful, very comfortable Accommodation. The Room layout and atmosphere were excellent, and simply gazing at the forest view from the window was soothing—I lost track of time. The in-room Onsen was easy to use, and the water temperature was perfect whenever I bathed. The staff who assisted us were also wonderful. The meals were delicious, and the portions were just right. I would love to stay again in a different season.

We stayed here on a family trip to celebrate my husband’s 70th birthday. The room was more than spacious enough, and the furnishings were lovely. The in-room bath was also very large, and with the windows wide open it felt like an open-air bath, so we could soak and relax at our leisure. The food was delicious across the board, but the salt-grilled ayu (sweetfish) and the wagyu beef fillet cutlet were especially outstanding. One member of our party has allergies, and they asked for details in advance and prepared alternative dishes for the items concerned, so we could dine with peace of mind. After letting them know about the birthday celebration, they were very considerate regarding both the dining setting and menu, and staff members also offered congratulatory words—my husband looked truly happy. We were able to unwind completely throughout our stay, making it a wonderful celebration. Thank you very much to all of the staff.

I stayed with my elderly mother. After letting them know in advance, they prepared a Room close to the bath and even provided a legless chair, which we truly appreciated. Both dinner and breakfast offered a wide variety of dishes, and each one was delicious—we were very satisfied. My mother was especially happy to enjoy many different dishes little by little. The bath was a milky, cloudy hot spring, with the temperature just right, and it felt wonderful no matter how many times we went in. We were able to relax and spend quality time together as parent and child while warming up slowly. Most Accommodations provide only one small towel, but here there was an extra small towel in addition to the amenity set (with towels), which I found very convenient. The experienced staff had a calm, reassuring “true hotel professional” manner, and their explanations about the facilities were very thorough. The international staff also made a great effort to explain things in Japanese, and their friendly smiles left a strong impression. I think this is an Accommodation with warm hospitality that is also considerate for families traveling with elderly relatives. I would love to visit again with my mother.

This was my second stay. Last time, due to an unexpected matter, I couldn’t have breakfast, so this time I stayed until just before checkout. Even though it was a weekday, the Accommodation was almost fully booked. However, I was able to use the private bath with hardly any waiting. The in-room bath also had a green sulfur hot spring with mineral deposits floating in it. At first the bathwater was very hot, but you adjusted the flow of the water for me, and after that I could enjoy it comfortably. Thank you very much. I would love to visit again.

The weather wasn’t great, but the view from the window was wonderful, and I had a comfortable stay. The meals looked beautiful and tasted great, and I really enjoyed them. I was surprised by the afternoon-tea-style presentation. Towels are provided at the Onsen, so you can go without bringing anything. You can wear the samue anywhere in the building, which makes it very relaxing. The samue is comfortable to wear, and it has pockets so you can carry your phone with you.

The view from the room was amazing. (The windows were so large that a lot of sunlight came in, so even in October it was hot and we turned on the air conditioning.) The open-air bath was spacious, and we could really relax. We also appreciated the complimentary ice pops and fruit vinegar after bathing! The food was delicious, and we especially liked the broth in the matsutake mushroom and pike conger eel dobin-mushi. The beef cooked on a ceramic plate was a bit tough for my 84-year-old mother (we should have taken it off a little earlier). The staff’s polite service was also very pleasant. If I had to mention one downside, it would be that there wasn’t a beer vending machine.

It was my first time staying at an all-inclusive Hotel, and I was truly impressed by how outstanding and delicious the food was. The staff were also very helpful and responded quickly to any questions, which I really appreciated. I would like to visit again during the autumn foliage season.

We drove from Chiba. As an older couple, we chose this Onsen Accommodation so we could leave at a relaxed pace and truly unwind. It was a wonderful place that exceeded our expectations. The detached Room, the bath, and the meals were all outstanding. The meal included an impressive number of dishes, but each portion was thoughtfully sized, so even we were able to finish everything. The next day, we enjoyed the gentle Onsen three times and headed home unhurriedly. This is now on our list of places we definitely want to visit again.