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Since I had requested a wheelchair when making the online Reservation, everything went very smoothly. The front desk staff and restaurant staff were all very kind and sincere, which made our stay truly comfortable. The restaurant meals were buffet-style, and every dish was delic

We were provided with red vests for the occasion and took individual commemorative photos. We had a wonderful time late into the night and were thoroughly satisfied. This will likely become an annual tradition. When planning another nearby trip, we would love to stay here aga

Thank you very much for a wonderful day the other day. Checking in through gardens in full seasonal bloom was a delight, and your bright, courteous service immediately put us at ease. The Room with a front-row view of the Akashi Kaikyo Bridge was spacious and spotless, and everything stood out as exceptional among all the Hotels and Accommodations we have visited so far; we could truly feel the Hotel’s thoughtful hospitality everywhere we looked. We had dinner in Kobe City and only breakfast at the Hotel, but the in-room breakfast was absolutely delicious. We happened to make a Reservation at this Hotel for our trip to Kobe, but thanks to the heartfelt care shown by all of your staff, we were able to spend a day that will remain a cherished memory. We would love to visit again. Thank you very much to everyone on the staff.