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I’d heard the rumors, and they were true: the setting, hospitality, and cuisine were all outstanding. I’ve always felt that the Tokugawa family helped shape the foundations of Japanese culture, and Shiraisi-ya is said to be an even older establishment with over 300 years of history. I felt as though I experienced the secret to its longevity firsthand. I’d gladly recommend it to friends.

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality. The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout. Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds. Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end. We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service. In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed. It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication. We had a very satisfying stay. Thank you very much.

We visited Shimane Prefecture for the first time to go to the Izumo Taisha Shrine we’d long dreamed of seeing for our wedding anniversary. While looking for a Ryokan, we found a wonderful one in an Onsen town—though it was a bit far from Izumo Taisha—and decided to check it out. We were especially drawn to the amazing Plan offering 90 minutes of all-you-can-eat crab, so we made a Reservation right away!! The guest Room was very spacious—more than enough for two people—and it was very clean!! Every dish was truly delicious, and we thoroughly enjoyed the crab until we were completely satisfied. The other kaiseki dishes were also luxurious; the clam clear soup was of course delicious, and so were the meat dishes and sea bream shabu-shabu… Everything exceeded our expectations!! The Onsen was also excellent. I personally loved the open-air bath in particular. When I went in at night, I felt the water temperature might have been slightly on the lukewarm side, but in the morning it was just perfect—so I think the weather may have had an effect. It felt so good that I wanted to stay in both at night and in the morning. The next day my skin felt smooth, and I could definitely feel its benefits. The front desk staff were kind as well. Next time, I’d love to visit again on a family trip with my parents and my spouse’s parents. We’re very happy to have found such a great Ryokan that we can recommend to anyone.

I stayed for one night with dinner and breakfast included. The meals used local ingredients and were lightly seasoned, letting the natural flavors shine—everything was delicious. The Onsen was fed directly from the source, and my skin still felt smooth the next day. Despite the homey atmosphere, I could really feel their hospitality. I also appreciated that they served our meal quickly so we could go see the fireflies.

We thoroughly enjoyed both the dinner and breakfast buffets. At dinner, the Shimane Wagyu roast beef and sweet shrimp were especially delicious. For breakfast, in addition to making our own seafood bowl, we also loved the Shimane Wagyu beef stew, which was hearty with plenty of meat. The garden was beautiful, and all the staff were kind and helpful. Thank you very much.

The Room was very spacious, and the children were thrilled as soon as we arrived. During dinner, one of our children suddenly felt unwell, and we really appreciated how quickly you brought towels, a bag, and a chair so we could sit in the hallway. Once they felt better, our child said they want to stay again. Thank you very much.

Our first family trip in seven years. As the kids have grown up, it has become harder to coordinate schedules for all five of us, so we decided at the end of last year to make time during this summer vacation and planned this trip. We were very satisfied with the Room size, service, and meals—it felt like a shame that one night wasn’t enough to fully enjoy everything. We especially loved the seasoning of the dishes, Shimane-grown Koshihikari rice, and the local sake. We were extremely satisfied. It became a wonderful memory. Thank you very much.

I made a Reservation with the Room assigned by the property, and they prepared a lovely Room on the 6th floor with a great view. It started raining suddenly and I arrived soaked, but a staff member handed me a towel at the entrance—an impressively thoughtful service. Since I chose a Plan without dinner, they introduced several nearby restaurants. There was one bottle of silica water in the Room; it was so good that I bought two bottles on my way home. The souvenir corner is also well stocked. Breakfast was buffet-style, and we were shown to our seats; everyone had good manners, so I could take my time choosing dishes. The bath water quality was excellent—as expected in Tamatsukuri—and the temperature was just right. The stone garden was wonderful as well.

We stayed in a detached guest room with an open-air bath, and the Facility, bath, hospitality, and meals were all excellent. The Japanese garden is also beautifully maintained—truly an outstanding Accommodation. It is well worth spending a little extra to stay here.

Tamatsukuri Onsen is known for its excellent water, and it truly felt smooth and pleasant when I soaked in it. I even bought a bath additive called "Tamatsukuri Onsen Bath" from the shop. The meals were plentiful, and my whole family was satisfied. Thank you very much!

I stayed here for one night during a two-night trip to Shimane because I wanted to keep the Accommodation cost down for one night. This guesthouse run by Kasuien Minami was the perfect choice, especially because the breakfast was delicious. I had made a Reservation for an annex Room, but they recommended another Room instead—and it was wonderful. Taking out the trash and making up the futon were self-service, but it wasn’t a problem at all. The down comforter was fluffy and very comfortable. Tamatsukuri Onsen… the water is great, and even the name “Tamatsukuri Onsen” sounds lovely. Thank you for a wonderful stay.

It was a very dog-friendly Hotel. They had almost everything we needed except food, so we could stay with peace of mind. The open-air bath had a standing bath with a panoramic view of Lake Shinji, and since it was my first time, I was truly impressed. The Onsen while watching the sunrise was the best! The Hotel itself isn’t new, but it was well maintained and perfectly clean, so there was no discomfort at all. If I get the chance again, I’d love to stay here with my dog! Thank you very much.

The parking lot is a short walk away, but the Accommodation staff were very kind and guided us carefully. After check-in, we enjoyed unlimited beer (until 5:00 PM) and all-you-can-eat ice cream! We had some right after the Onsen— the open-air bath was piping hot! The building also had a charming, traditional atmosphere. We had dinner in our Room, and everything was delicious! Breakfast made for a truly happy morning as well. At night, it was nice to relax at the nearby footbath. We’ll be back!

As one of the most established Hotels in Tamatsukuri Onsen, it was sure to be a solid choice, and I was especially pleased with the excellent breakfast buffet. There was a great selection of seafood, and I also enjoyed the shijimi clam miso soup; if you prefer, you can also choose Western-style options, salads, and cornflakes. The view overlooks Lake Shinji, though the bridge structure of the San’in Expressway is hard to ignore.