Hirugami × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

The Onsen was outstanding, the hospitality was exceptional, and we found a truly wonderful Accommodation. The coffee we were served was authentic and incredibly delicious. It seems the space is designed so you can relax without worrying about time. However, not being able to find a clock anywhere was a bit inconvenient. Thank you for taking such good care of us.

My mother stayed with you on this occasion with three friends. She told me that everything—the Room, the Onsen, and the meals—was outstanding. To celebrate her 77th birthday, you prepared a purple hood and vest for photos and also provided celebratory red rice buns, which made for wonderful memories, and she is truly grateful. Although the three of them travel to many places, they were deeply impressed by your exceptional hospitality. Thank you very much.

We were soothed by the attentive service, thoughtful hospitality, and relaxing atmosphere. We were also impressed by each dish and the flow of the course meal, all of which was truly delicious. My wife and I were deeply moved by the dedication of the manager, head chef, and staff, and we were thoroughly satisfied.

I stayed here for my younger sister’s birthday. The beef in the kaiseki course with Shinshu Premium Beef was very tender, and even when it cooled down, it didn’t feel heavy or greasy—absolutely delicious. All the other dishes were also excellent, and we were very satisfied. Perhaps because I mentioned the birthday in advance, we also received a surprise gift, which made us very happy. The Onsen was wonderful too, and my sister said it was a shame we only managed to use it twice. From the warm welcome on arrival to being seen off at departure, it felt heartfelt all the way through—not just a quick goodbye at the front desk. Thank you very much.

I’ve stayed at many Accommodations where I thought, “This looks different from the photos on the official website…,” so I tried not to expect too much, but I was completely satisfied with everything. The Room was spacious and clean, and the in-room toilet had been renovated—large and comfortable. The footbath was also very relaxing. Both breakfast and dinner were buffet-style and delicious. The staff were all very pleasant as well. By chance, there was a summer festival nearby on the day we stayed, so we enjoyed Bon dancing, food stalls, games, and even a small fireworks display. I would love to stay again. Thank you very much.

The cherry blossoms were in full bloom and could be clearly seen from the Room. The Room had also been renovated and was very clean. The Onsen water was silky and wonderful—truly a skin-beautifying bath. The meal was delicious, but the menu listed Shinshu beef grilled on a hot stone; it turned out to be pork shabu-shabu instead, which was very disappointing. It seems the menu may have been mistakenly placed at our table instead of another one.

I booked at a great price with a coupon, so I wasn’t expecting much, but I was very happy that the meal included grilled salt ayu. I recently stayed at Suimeikan in Gero, but they didn’t serve ayu. All the staff were pleasant and made me feel relaxed. I visit every year to pay my respects at the grave, so I’ll stay here again.

Despite the rain, we truly appreciated being picked up when we arrived at the Accommodation and dropped off when we left, which made us feel very welcome. The Onsen water left our skin silky smooth, and we enjoyed a very relaxing bath. We also thoroughly enjoyed our meal in a private room. We would love to visit again. Thank you very much.

The staff’s friendly greetings and thoughtful hospitality made our stay very comfortable. I finished every last drop of the soy milk hot pot at breakfast—it was delicious. I made a Reservation here to see the starry sky. Unfortunately it rained, but the nighttime lights of the Onsen town seen from our Room window were also wonderful. I was captivated by Hirugami Onsen’s silky-smooth water. Thank you very much.

The building feels a bit old, but it is well maintained and there were no issues. The hospitality was excellent, with thoughtful attention to detail throughout. The meals were delicious as well—nothing to complain about. The stargazing tour was also great, and I would like to visit again in a different season.

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.

We stayed as three generations and booked two Rooms (a barrier-free Japanese-Western Room and a Japanese-Western Room for four). ■Room Barrier-free Japanese-Western Room It felt a bit dated, but it was very clean and comfortable even with a wheelchair. That said, the view from the window was mostly the garden hillside, so the scenery was a little underwhelming, and the Room felt slightly dark at times. Japanese-Western Room (for four) A beautifully renovated, stylish space! With an amazing view of the pond right in front of us, our daughters were thrilled. ■Onsen・Facility / Inside the Accommodation The tatami hallways meant no slippers were needed—such a relaxing atmosphere. There was also a footbath area where we could unwind. The private bath in particular was spacious, so my mother could use it with peace of mind. The Onsen water quality was surprisingly rich and moisturizing—truly wonderful. ■Meals・Service The food portions were generous and everything tasted excellent. The extra-ordered horse sashimi was also very satisfying. When they prepared a cake for us, they kindly helped set things up so we could enjoy it in our Room, which we really appreciated. The free drinks after viewing hanamomo blossoms (including draft beer) were also fantastic. ■Overall The Rooms, Onsen, and meals were all outstanding—we had such a fulfilling stay. We would definitely like to return to this Accommodation.

The food was delicious and plentiful, and the service was excellent—everyone, including the staff from Myanmar, was very attentive and always smiling. We were extremely satisfied!! The baths were also wonderful, as expected of Hirugami Onsen. The water quality was great, and we could soak anytime throughout the night—this was another big highlight! We could also play in the nearby river, and our grandchildren were thrilled and splashing around with joy. As a personal interest of mine, it felt like a truly special place watched over by a shrine. It’s about an hour by expressway from the Nagoya area with a great location, so we’d definitely love to stay again!!

The dinner offered a great variety and was delicious—we were very satisfied. Every dish was excellent. Of course, breakfast was also delicious… The property was clean, and we had a comfortable stay. We would love to stay here again.