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I sincerely apologize for my late thank-you. This was our second stay. The front desk location had changed since last time, so I was a little confused at first. After we arrived, you upgraded us from Room KOURAI 202 to Room NOMATSU 403, which was an unexpected and wonderful offer, and we were truly delighted. As it’s the most popular among the staff, it was very spacious, with a beautiful view of the garden from both the bath and the Room—an exceptionally comfortable and calming place to spend time. Both dinner and breakfast were delicious, and since there was only one other group besides us, we were able to dine in a relaxed atmosphere as well. We also enjoyed visiting nearby Japanese sweets shops—it was great fun. We were deeply moved by how beautifully you filled in our travel memory book too. Done—we will definitely be back again. Thank you very much for taking such great care of us.

We had a very relaxing stay.

There were also materials introducing sightseeing spots and gourmet options around the hotel, which were very helpful. However, the best part of this Hotel was the front desk staff. The atmosphere they created felt like the ultimate service. I will definitely stay here agai

The Room was very clean, which was great. It was helpful to be able to check crowding information for the breakfast venue and the large public bath on the TV. Since the Room was on the 3rd floor and seemed to face the platform, I noticed the noise from passing trains.

We stayed at Chalet Ivy Jozankei for our honeymoon. When we arrived, we were a little surprised by the steep downhill slope, but a staff member quickly came over and helped carry our luggage, which was a huge help. The mango tea served at check-in was delicious, and we felt warmly welcomed. All of the staff were kind and attentive, and together with the calm atmosphere throughout the Hotel, it made for a truly relaxing stay both physically and mentally. The lounge had a wonderful view, and since it was relatively quiet, we were able to enjoy window seats many times. Both dinner and breakfast were excellent and very satisfying. We used the bath in our Room about four or five times, and the public bath was often quiet as well, so we could take our time enjoying a relaxing soak on our own. Even after check-out, they drove us to the bus stop, and we were impressed by their thoughtful service down to every detail. Thanks to the heartfelt hospitality of the staff and the comfortable Facility environment, it was an exceptionally fulfilling stay. We would love to stay again.

I stayed in a quiet, comfortable Room at the far end of the top floor. Thank you very much. The step between the unit bath and the Room is relatively low, so please watch your footing in the dark, but the Hotel is clean throughout, with wide corridors and elevator halls. Overall, I think it’s a good Business Hotel for the price.

A clean and well-maintained Hotel with an excellent location and easy access from the station. With restaurants and convenience stores nearby, you won’t have any trouble finding what you need. The shampoo and other amenities in the bath dispense a bit poorly.

I chose this Hotel because I like the SOIL brand, and it was an even better stay than I expected! I really loved the exterior that blends into the scenery of the Nagato Yumoto area, and the interior design that seems to value natural colors. The staff kept a comfortable level of distance, and I also enjoyed dinner at the restaurant. The sauna on the top floor had just the right humidity, so it didn’t feel too intense even when staying in longer than usual despite the temperature. Relaxing while listening to higurashi cicadas may end up being this summer’s highlight!

As always, the room was clean, and it was convenient to adjust the lighting brightness with the remote control. It also helped that the TV angle can be changed electrically. The bathroom was clean as well, with a full range of amenities. It was very convenient to be able to view

I couldn't have breakfast due to my early departure, but I appreciated the nutritional drink and nougat provided.

We were so full that we skipped lunch! Everything tasted delicious. The cakes we bought as souvenirs were beautifully colorful like jewels and adorable; they had been held for us until pickup which was very helpful. We enjoyed them after returning home. Highly recommend this

Thank you for the wonderful stay. I thoroughly enjoyed a relaxing 4-night, 5-day hotel life. The proximity to the beach and pool was excellent. The room was convenient, and the breakfast at the club lounge was truly delicious. I was amazed by the variety and taste of the bake

The stylish restaurant served delicious dishes made with plenty of local ingredients. Absolutely satisfying! Someone mentioned how tasty the orange juice was—it really is amazing! From anago sushi to roast beef, sukiyaki, salmon roe bowls, and shirasu rice bowls—everything was de

I stayed again after a year, and it was still the best! With child-friendly staff and clean Facilities, both adults and children were very satisfied. Breakfast in particular was highly satisfying, with a wide variety to enjoy. There was also a kids’ corner, so even with children

Inasa. The amenities covered almost everything we needed. The pajamas were comfortable, and the bed firmness suited us well, so we slept soundly. We used the large public bath, but the in-Room bathroom was also spacious and had a separate toilet. Breakfast offered such a wide va

The Hotel rooms are spacious and clean. The lobby offers customizable bath salts and delicious snacks. Enjoyed the coffee and cocktails from the high-floor service. Breakfast, including freshly baked croissants, was excellent. They also recommended great places for Okinawa soba a

During the holiday period, only a set course was available, but it was very thoughtfully composed, and we could really feel the chef’s dedication. Each dish—the ingredients, preparation, and staff service— reflected a high level of quality, and everything was delicious. For brea

Conveniently located near the station with a convenience store nearby. The large public bath is perfect for unwinding, and the delicious breakfast is very satisfying. The atmosphere of the breakfast restaurant is open and refreshing with greenery in view, and the staff are ef

Thank you for your hospitality. The Room was great, the Onsen was great, and the meals were outstanding! Each dish was truly memorable. Although it was far from Ise Jingu Shrine, we were really glad we stayed two nights because we could enjoy dinner twice. Our dog also loved the delicious food. Thank you very much.

The accompanying milk jam was exceptionally delicious; I would revisit just for this. While Hakodate offers fresh seafood like sashimi or sushi to savor its ingredients' natural flavors here at this accommodation every dish served is outstandingly prepared as cuisine itself maki