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The Room was impeccably clean and very comfortable. I used both the lounge and the large public bath, and they were always well-maintained, allowing for a pleasant experience. Above all, the breakfast was the best I've ever had. It featured Kyoto cuisine, seafood bowls, dashi

m. After relaxing again in our Room, we went back for a second breakfast after 10:00 a.m. There was also an excellent selection of Japanese dishes, so we ended up eating enough for lunch as well. The staff at both reception and the restaurant were very kind, making this trip trul

I stayed here 10 years ago, and it was excellent. The breakfast variety is impressive and diverse. On a minor note, the lack of dessert plates was inconvenient, but it's not a big issue. Having Hokkaido's Katsugen available is a great touch! It would be nice to have mor

The staff were friendly and approachable with warm smiles, making the stay even more pleasant. The breakfast buffet offered a wide variety of options for a hotel of this size, including delicious seafood rice bowls served in jars as the highlight. My son even drank two bottles of

First, the room facilities are excellent, making for a very comfortable stay, and the view from the higher floors is simply stunning. At the Club Lounge, I am warmly welcomed by all staff members each time I visit, and I find myself loving the time spent there more with every s

The water temperature was just right, making both grandmother and grandchild very happy. Enjoying the onsen while overlooking Sendai's scenery was pure bliss. Delightful Breakfast Options: Japanese Set Meal & Buffet Breakfast offered two options: a Japanese set meal or a Ja

Breakfast included local specialties (squid shumai, Ezo deer stew, Hokkaido milk, etc.), plus cereal; rice (vinegared rice, white rice, multigrain rice); bread (table rolls, French toast); and Eggs Benedict. Soft drinks, assorted teas (tea bags), and wine were also available. The

I have lower back pain and often wake up sore after sleeping in Hotels, but that wasn’t the case here—I slept very well. The breakfast buffet offers a wide variety of both Japanese and Western dishes to choose from as much as you like. I especially appreciated that the Japan

Once again, I was able to fully unwind during this visit. The matcha Mont Blanc in the lounge was delicious, and I also enjoyed the luxurious night-time offerings like salmon, cheese, and mussels. Thank you for the wonderful treats! The welcoming staff and counter staff provi

The large public bath includes a hot indoor bath, a lukewarm semi-open-air bath, and a mist sauna where you can stretch your legs and relax to relieve fatigue. The welcome drink service and soft-serve ice cream were also great touches. The room was surprisingly spacious for i

The room was charming yet calming, with an interior design that made me wish my own home had such great taste. Breakfast included many local specialties, which was exciting, and everything tasted delicious. I would love to stay at other hotels in the Ref series as well. Thank

Even though it was a busy period, their flexible support truly helped me. It’s close to the station—which is a big plus for someone with no sense of direction—and the food was delicious. If I have another opportunity, I’d definitely like to stay again. Thank you very much for eve

Sendai Ginza is right in front of you, and popular spots are just steps away. There’s also a large public bath, and I really enjoyed the shampoo bar. Coffee is available in the lobby. And breakfast! It was incredibly delicious! I stayed for five nights, and there was

Morning sparkling wine was also available, making for an elegant breakfast experience. Thank you for your heartfelt hospitality, including birthday surprises—my daughter was overjoyed! The room was comfortable and enhanced our travel mood, allowing us to have an enjoyable tim

We stayed as a group of three. Unlike other hotels where the third bed is often simple, all three beds here were spacious and comfortable. The moor onsen bath and open-air bath were very relaxing, and the breakfast buffet offered a wide variety of options, which was highly sa

Choosing Hotel Chinzanso Tokyo for a relaxing stay on 12/29 and 12/30 was the perfect decision. It was the best surprise gift! The open windows with views of Tokyo Tower and skyscrapers were refreshing, allowing us to relax at ease. We had breakfast in our Room, where they bro