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The dinner buffet was enjoyable, especially for our family members who love alcohol as they appreciated the all-you-can-drink option. The food was varied and delicious. After dinner, we had fun using the karaoke, table tennis, and billiards facilities. We enjoyed a beautiful su

It was a very dog-friendly Hotel. They had almost everything we needed except food, so we could stay with peace of mind. The open-air bath had a standing bath with a panoramic view of Lake Shinji, and since it was my first time, I was truly impressed. The Onsen while watching the sunrise was the best! The Hotel itself isn’t new, but it was well maintained and perfectly clean, so there was no discomfort at all. If I get the chance again, I’d love to stay here with my dog! Thank you very much.

This is my second stay, and I truly appreciate your thoughtful hospitality as always. I look forward to staying here again.

For the past few years, I’ve been staying at the Phoenix Park Hotel whenever I visit Nago. Before that, I used other Accommodations as well. This Hotel is quiet, and 21st Century Forest Park (the beach) is just across the road—an excellent location, with a Starbucks also set to open on the beachside in mid-April 2026. The number of parking spaces in front of the Hotel is limited, but there is plenty of parking on adjacent lots (three locations within a 30-second to 2-minute walk), so it’s not an issue. There’s also a Seven-Eleven within a short walk (under 5 minutes). Emerald, a pasta & pizza place right near the Hotel, is delicious, serves generous portions, and offers reasonable prices. I plan to stay here again next time.

Free washer & dryer! One free item: a cup noodle, water, or a snack! Unlimited welcome drinks! An exceptionally well-stocked selection of amenities! Plenty of restaurants nearby! And unbelievably affordable!

I stayed here for fishing both last year and this year. The lakeside view from the window was wonderful, and I was able to relax and get plenty of rest. I’d like to stay again next year.

The simple service was nice. Even though it was very affordable, it included two solid meals, which was great. Also, since there were few other guests, I could relax in the Onsen, and it was great that the massage chairs were free as well. The gratin and pudding were delicious.

It’s not a new Hotel, but it was kept clean and there were no issues. The meals were delicious. However, I’d like to see more menu options, even if the price is slightly higher.

We stayed for one night with breakfast included, accommodating four people. The room was an ocean-view room. Stepping out onto the spacious balcony, we were greeted by a stunning ocean view. The scenery was beautiful. Inside the room, there were two beds and two futons laid out on a tatami space. The room was spacious enough for four people to stay comfortably. Both the room lights and bathroom lights had dimming functions, which are rare in accommodations, allowing us to adjust brightness as needed—this made it feel like home. It’s a great hotel for an extended stay. Breakfast offered both Japanese and Western options; while not extensive in variety, there were plenty of well-balanced dishes to choose from, all of which were delicious. Although there didn’t seem to be any izakaya-style restaurants nearby, it was nice that some izakayas offered shuttle service to and from the hotel. The price of the hotel is also reasonable. I would love to stay here again if I have another opportunity!

- The Room is stylish (unified in emerald blue) - The Room has a private jacuzzi, enjoy it while watching the sea - The food is delicious - Enjoy the private beach!

We stayed here during our visit to Saitama Children's Zoo with our 2-year-old son. Although we checked in much later than planned, the staff provided a very accommodating response over the phone. Upon arrival, we were warmly welcomed at both the parking lot entrance and the hotel entrance, which was especially touching given the harsh cold weather. The onsen in the annex had its outdoor bath closed due to freezing conditions, but the indoor bath had excellent water quality. The washing area felt slightly chilly though. I took my son to enjoy the panoramic bath on the 12th floor of the hotel, where baby soap was thoughtfully provided—this was incredibly helpful! The room was clean and well-maintained; we had requested a Hollywood twin bed setup in advance, and they kindly accommodated this request as well. The hospitality truly stood out as exceptional! While I felt that breakfast could use some improvement, considering its cost-performance ratio and overall experience, it was a very pleasant stay. Thank you so much!

The rooms are spacious, with two double bedrooms. Having two bathrooms is a big plus—no need to compete for the sink in the morning. You can enjoy an ocean view right from the balcony, and there is a simple kitchenette available. The breakfast restaurant also overlooks the sea, and the breakfast is delicious. After breakfast, you can take the nearby path straight to the beach. There aren’t many outside visitors, so if you’re traveling with children, they can play by the sea for a long time. Highly recommended Accommodation for family trips.

I stayed for two nights. The Room, the Facility, and the staff’s hard work were wonderful, and the free-flowing natural Onsen was excellent and very relaxing. I believe it may be a cold spring, but it never made me feel chilled, and being able to soak for a long time is a real treat for Onsen lovers. The Plan included two meals with an all-you-can-drink option at dinner. Dinner had many dishes, but some items that should have been served hot were already cold, and things like the hot-plate grill ended up with the sauce burning, so it was somewhat disappointing. I was happy that Sapporo Classic was included in the all-you-can-drink menu, but since delicacies such as sea urchin were served, I would have appreciated a better selection of sake. For women in particular, options like plum wine would also have been nice. Breakfast offered a variety of small side dishes that I enjoyed; having yogurt would have been great as well. I’m sorry for leaving what may sound like complaints—I wrote them because I truly hope you will continue to improve.

The bath is very relaxing. The open-air bath is a comfortable size, and the greenery makes it pleasant as well. Breakfast was delicious—tuna and squid sashimi, grated yam, freshly cooked fried eggs, rice porridge, and “Ra-ho”—and I looked forward to it on the second morning too. Since I was traveling alone and staying two nights, I chose a Room without a bath to keep costs down, but if the price isn’t that much cheaper, I think I should have booked a standard Room instead. Because there is an Onsen, not having a bath wasn’t an issue, but the toilet bothered me. It seems a toilet unit was added into one corner of what looks like an enclosed veranda area by the window in the Japanese-style room. Since it’s so close to the room itself, it felt a bit uncomfortable. The TV also felt very small—about the size of a computer monitor. If it were dramatically cheaper than regular rooms, I might consider it again.

Since I was traveling by train, it was really helpful that it was close to the station. The Room was compact but very comfortable, and even though the bed was a single, it felt a bit larger! The meals were also very delicious. Even though it was May, the Room was very hot and I tried to turn on the air conditioner, but it wouldn’t start. It was my first time needing to insert a stick at the entrance to turn on the main power, so the front desk staff showed me how. The sunset view from the window was beautiful. It was a quiet and very nice Accommodation!

We stayed here for sightseeing in Osaka. As it is a new Hotel, it was very clean, well located, and conveniently close to the station. The Room was also well cleaned, and the staff were excellent. The price was reasonable, and we are considering making this our regular place to stay. We will use it again on our next trip to Osaka.

The pool, location, Room cleanliness, and breakfast were all great. The kids were very satisfied too! If I had to mention one thing, we were on the 8th floor and there was a smell in the hallway (maybe from the air conditioning). The buffet staff also greeted us with smiles, and everyone was Japanese so communication was easy. We’d like to stay again.

This is my second stay. Last time I visited with my husband, and I thought then that next time I wanted to come alone—to relax and unwind in the Onsen with some time just for myself. The large public bath was almost like having it to myself, and I could use the private bath as much as I wanted by reserving it with the magnet system. This Accommodation is perfect for enjoying peaceful solo time. The Room was well cleaned, and the service was excellent in my opinion. I will stay again.

The Room is spacious and comfortable.

I have used this Hotel before, and it is a good one. The breakfast is delicious, especially the wide variety of tasty bread options.