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We called in advance to ask about the best spots to view the sunset and sunrise. Both were stunning. Watching the sparkling Shinkansen pass by from the first floor was enjoyable, and the lobby chairs overlooking the sea were very relaxing. The room was spacious, and we were hap

I debated for a long time whether to write a Review, but I decided to do so. The food was excellent, and I was satisfied with the bath. However, there were several shortcomings in how my comments entered at the time of Reservation via IKYU were handled, which left me disappointed.

They kindly provided Shuttle Service for us as we were traveling by bus, and we also saw them speaking thoughtfully to other guests in many situations. We had a hard time choosing a Hotel on Sado Island, but we are truly glad we chose this one. Thanks to all of you, our trip to S

We were able to spend a relaxing time surrounded by nature. We are truly grateful and very satisfied with both the Onsen and the meals.

I stayed at this Hotel in Kyoto during my summer vacation with my girlfriend. It was calm and relaxing, without any noisy crowds. The staff provided attentive, composed service, which made our stay very comfortable. The Room was also clean. Above all, the breakfast was excellent—delicious! I will definitely stay here again when I visit Kyoto. Thank you very much.

We stayed on the day of the summer fireworks festival. What we liked All of the staff were kind. They greeted us with warm smiles and calm, friendly service. Above all, the food was delicious! The “Koyoi Zen” dinner featured ingredients that make the most of this coastal area, along with local fruit—everything was very satisfying. You can order not only drinks but also additional dishes. The kids’ dinner was generous in portion size and packed with child-friendly favorites. Some Reviews mentioned that sweet shrimp wasn’t always available at the breakfast buffet, but it was there this time—unlimited fresh sweet shrimp was truly appreciated. Also, during the fireworks festival, they opened up the 7th floor for 500 yen including a drink, plus potato chips as a snack. We could watch the fireworks from great seats at a relaxed pace—it was fantastic! What could be improved The faucet in our Room had a crack, and water sprayed out from an unexpected place every time we turned it on, leaving everything around it soaked. In the large public bath, the partitions between washing stations were low, so you end up making eye contact with people next to you and water splashes over. Overall, there were so many positives that we could overlook these issues. Still, we would have been even more satisfied if the Facility had been a bit cleaner and better maintained. Highly recommended for visiting roadside stations in northern Hokkaido and for attending the Haboro fireworks festival!

We stayed here during a trip around the Izu Peninsula. This Accommodation has a nostalgic, retro Showa-era atmosphere, and we recommend booking a Room with an open-air bath. We were able to relax and enjoy the Onsen as many times as we liked.\n\nThe meals were excellent. Since the sea is nearby, we enjoyed delicious fish, spiny lobster, and steamed abalone. The drinks went down easily too, making it a memorable dinner. As someone over 60, I find buffet-style dining—having to go pick up dishes myself—a bit of a hassle, so I really appreciated being served at the table.\n\nIn addition to the bath in the Room, there are three private Onsen baths available for reservation, and we used them all. The spacious open-air bath is especially recommended.\n\nThe staff were kind and courteous as well—highly rated. If we have another chance to visit Nishi-Izu, we would like to stay here again.

I made a Reservation for my daughter’s birthday. We were warmly welcomed on arrival by car, and the experience began with a matcha tea service. The semi-private dining area for dinner was decorated for her birthday, and we truly appreciated the thoughtful touch. The meal was also delicious. We chose a Room with an open-air bath, but there were quite a few stink bugs, which was the only slight disappointment. Of course, insects are part of nature and can’t be helped, and overall we had a wonderful stay.

The Hotel is located due east of Lake Suwa. The main building has windows facing north and south, while the annex (Palace Wing) has windows facing east and west. Summer fireworks go up due north of the Hotel. If you are coming for the fireworks, it seems best to book a Room on the north side of the main building; if you want lake views and sunsets, a west-facing Room in the annex is recommended. (The “Floor Plan” on the Hotel’s official website is easy to understand.) Enter from the south side of the Hotel and head east into the large parking lot in front of the Hotel (south side). Leave your luggage with a bell person and park in an available space. Check in at reception. Your luggage will be taken to your Room on a cart. The Room is clean, stylish, bright, comfortable, and recently renovated. Along the large north-facing window there is a long counter and chairs. To the left you can see Lake Suwa; to the right, beyond the Japanese Red Cross hospital building, you can view Suwa town and the northern mountains. The night view is also beautiful. There is no view from the unit bath. At showtime, lights in buildings around town dim, and fireworks rise due north for about 10 minutes. There seems to be music as well, but it cannot be heard from inside the Room. The private bath “Anzu” is a scenic bath with a large window opening to the north. The private open-air bath “Karin” faces west but is screened by fencing for privacy. Both are spacious enough, have two washing stations each, and are clean. The Chinese cuisine is refined yet easy to enjoy. Most tables are families so it stays quiet, though there may occasionally be groups drinking loudly. The breakfast buffet is also excellent. There is a long counter on the west side where you can dine facing the lake as well (first come, first served). Breakfast hours are set generously long, and estimated busy times are posted as guidance. This Review rating reflects my personal impression assuming “3” means fair value for money at this price point.

But that’s only if I had to point something out—overall we were extremely satisfied!! We would definitely like to stay again. To the gentlemen and ladies in the dining area: thank you so much for arranging things so that we could take our meal back to our Room for our fussy c

We stayed here during Silver Week. Our Room was on the 6th floor, and the ocean was right in front of us—amazing. The large public bath was great. However, the bath in the Room was disappointing. When we arrived, we were told at reception that without being able to choose a dinner time, dinner had to be from 7:30 PM and breakfast from 7:00 AM only. I was surprised—what does “priority for early check-in” mean? Dinner was good, but breakfast was disappointing. Breakfast felt lacking: there was no nori seaweed, eggs, or natto. I think there is room for improvement.

This was our first time staying here as three generations, and we truly enjoyed it. We were impressed by the building, the location, and the furnishings inside. Everything was provided—kitchen equipment, amenities, and more—and we were amazed at how well-equipped the Facility was. Each Room was spacious and had its own toilet and shower, and even with a group of 10 people, we were able to relax comfortably in the kitchen and living area. The children also loved having a kids’ Room on the second floor, running around in the garden, catching insects, and playing by the shore. The BBQ ingredients you prepared for us were fresh, plentiful, and delicious. Breakfast was also well-balanced and very tasty. We stayed for only one night this time, but our whole family is already talking about coming back for a Multiple Night Stay next time. Thank you very much for your kindness!

We truly enjoyed time passing slowly and peacefully. Last time we had breakfast only, but this time we also had dinner; we were surprised by how much there was, but everything was delicious. Thank you very much. I don’t know when it will be next time, but when our family can all

Because it is close to To-ji Temple, we chose to stay here. The front desk staff kindly provided detailed guidance on the parking area, advised us that we might need an umbrella based on the evening weather forecast, explained how to get to sightseeing spots, and gave a thorough overview of the Facility. We stayed here for sightseeing in Kyoto with my father and had a very comfortable stay. The breakfast was also delicious. The large public bath was wonderful as well—it felt great after a long day of walking. In the morning, my father and I were able to take a walk to To-ji Temple, and we enjoyed a great trip in Kyoto together as parent and child. Thank you very much. For these reasons, I give 5 stars across the board.

Compared with my previous stay, the Room was much cleaner. The toilet is still old, but it has a washlet, and the air-conditioning and lighting are brand new, which was great. As for the meals, everything was fresh, and the fish and sushi were very delicious. For breakfast, I would prefer the dried fish to be grilled for guests rather than having to grill it myself. Overall, both the Facility and dining have improved a lot and it was very good. If there were chairs in the Room, it would be perfect.

It was an absolutely amazing stay. I was truly impressed by the outstanding, well-equipped Facility that anticipated every need. The staff were very considerate with the luggage we sent in advance, prepared a pool for the children, and even when an accident happened, their first words were to check on us. Talking with friends around the barbecue, setting off fireworks with the kids under the sunset sky, and looking up at the stars late at night—every moment became a wonderful memory. My only regret is that because it was so hot, we couldn’t enjoy the outdoor facilities outside the cottage, such as basketball and the trampoline. We will definitely visit again next year. Thank you very much.

Just as other Reviews mentioned, the view was simply amazing. We stayed with our dog, and we really appreciated that they had pee pads, etiquette bags for walks, food and water bowls, and even dinner for our dog ready for us. It was the first time I’ve ever felt this refreshed at an Accommodation. We’ll definitely stay again!

It was my first stay in six years, and I felt that the calm, natural atmosphere is always maintained by the staff and throughout the entire Facility. The comfortable Room and the private pool in the quiet villa allowed me to relax without worrying about anyone else. The staff’s sense of distance was also pleasant, and with a touch of Okinawan language, it feels different from the slightly formal atmosphere of a large Hotel—making me want to visit again.

This was my second stay. It seems the Accommodation has been renovated since my last visit, making it even more comfortable. Next time, I’d like to visit with my daughters and their families.

I stayed here with my sister and her husband while it was snowing heavily. The Accommodation has both a first and second floor, making it a Room layout I had never experienced before. The in-Room bath had plenty of hot water flowing continuously, which was perfect for a morning soak. The meals were also very delicious.