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I stayed for one night while sightseeing in Otaru. The Hotel has great access to the main street, and there is a convenience store right next door, which was very convenient. Breakfast offered a wide variety of dishes, all delicious—I was almost disappointed that I couldn’t finish everything. Since the Hotel is new, it was clean overall, but it was a bit disappointing to find mold around the Room’s plumbing areas (such as the base of the sink faucet and the corners of the bathtub). That said, the staff were courteous and helpful, and I had a comfortable stay. I would like to stay here again when I visit Otaru.

Also, based on Reviews praising the service and cuisine, I selected a Plan with dinner and breakfast included. The staff were efficient yet kind, and the Room was very quiet, so I was able to truly unwind. The meals were thoughtfully arranged so hot dishes were served hot, and I

Because I made the Reservation at the last minute, only a larger Room was available, so I booked that one. It was a bit expensive, but I was satisfied with the Room. The Hotel itself is a little old, but it has been renovated and improved in various ways. The meals were well thought out and I was pleased. I would like to visit again when I have the chance.

- Even in the restaurant, you can enjoy your meal while looking out at the sea through the windows, which we were very happy with. - For dinner, we chose the delicious “Waka” kaiseki course. The portions were generous and everything tasted great—we really enjoyed it. As with

We stayed for our wedding anniversary with a Plan where we went fishing and the head chef prepared the fish we caught. We had such a wonderful time, and it was an Accommodation that made us truly glad we chose it for our anniversary. First, the atmosphere of the Room was fantastic, and it was lovely that you can see the ocean from every Room. It felt great to relax while gazing out at the sea from our Room. While fishing, we caught a fairly large fish that we both said might be a conger eel. We never expected it to be pike conger, so we were surprised when we found out later (laugh). If you bring the fish you catch back to the Accommodation by the designated time, the head chef will turn it into one dish for dinner. This time, our pike conger was served as a dish layering zucchini tempura and pike conger tempura, with ume plum paste and salt on the side. The flesh was incredibly fluffy and delicious. I think what makes this Plan special is being able to have “the fish we caught ourselves turned into such a wonderful dish.” It also became an unexpected travel memory. For dinner, I had mentioned in advance that I’m not good with raw fish, so they cooked mine through. They prepared it in ways that suited each type of fish—grilled or lightly seared—so I could enjoy everything deliciously. What left an especially strong impression was how attentive the staff were. They cleared away an egg-and-soy dipping sauce that came with sashimi once, but later my husband and I mentioned that since there would be udon at the end after Matsusaka beef shabu-shabu, “We should have kept that egg-and-soy sauce.” Then they brought us a fresh serving of egg-and-soy sauce, which made us very happy. It felt like they even noticed our small conversation; not only was the food excellent, but their thoughtfulness really stood out. During our stay there was also a group visiting from overseas, but because dining areas were separated, it never felt noisy and we could enjoy our meal at ease. The baths were also very spacious and well equipped—sauna; open-air bath; cold bath; jacuzzi; standing bath; and more. It was so nice that we wanted to go in again and again during our stay. The Room, cuisine, baths—and above all the considerate care from everyone on staff—were all completely satisfying. It became a wonderful stay worthy of our wedding anniversary. This is an Accommodation where we’d love to stay again for another special occasion.

True to its name, the baths were excellent. The large public bath was spacious, and the open-air bath in the Room was a comfortable size, so we were able to fully enjoy the baths. The meals also offered a wide variety; we had rice with simmered golden eye snapper and left completely satisfied. The rice was especially delicious, and we ate more than we should have. We would love to stay again.

They kindly provided Shuttle Service for us as we were traveling by bus, and we also saw them speaking thoughtfully to other guests in many situations. We had a hard time choosing a Hotel on Sado Island, but we are truly glad we chose this one. Thanks to all of you, our trip to S

I stayed here again this year following last year. The lack of an auto-lock was not an issue for me. It was sufficient and satisfactory. There was plenty of parking space, and I could also park my motorcycle.

I chose this accommodation to relax and enjoy the sunset, and it exceeded my expectations. I was able to soak in the open-air bath while perfectly admiring the sunset, just as I had hoped. With all rooms offering ocean views, I had a very comfortable and pleasant time. The

The beach was also very close, and there were a few stylish restaurants and small shops nearby, which was great. We ate ice cream on a large sofa you can lie down on at the terrace of the Hotel restaurant (?) while looking out at the sea, and that time felt truly blissful and bec

The bathroom, washbasin area, and futon were all very clean. I was surprised that I slept longer than usual. I also enjoyed using the large public bath—it was very relaxing. There was always someone at the front desk, and the service was excellent. Thank you very much.

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

Needless to say, the view is outstanding—beyond exceptional. 　All Hotel staff, from the front desk to the restaurant team and housekeeping, were kind and helpful. They felt genuinely warm and welcoming. Their manner of speaking was calm, and it was clear they truly value their gu

The Hotel is located due east of Lake Suwa. The main building has windows facing north and south, while the annex (Palace Wing) has windows facing east and west. Summer fireworks go up due north of the Hotel. If you are coming for the fireworks, it seems best to book a Room on the north side of the main building; if you want lake views and sunsets, a west-facing Room in the annex is recommended. (The “Floor Plan” on the Hotel’s official website is easy to understand.) Enter from the south side of the Hotel and head east into the large parking lot in front of the Hotel (south side). Leave your luggage with a bell person and park in an available space. Check in at reception. Your luggage will be taken to your Room on a cart. The Room is clean, stylish, bright, comfortable, and recently renovated. Along the large north-facing window there is a long counter and chairs. To the left you can see Lake Suwa; to the right, beyond the Japanese Red Cross hospital building, you can view Suwa town and the northern mountains. The night view is also beautiful. There is no view from the unit bath. At showtime, lights in buildings around town dim, and fireworks rise due north for about 10 minutes. There seems to be music as well, but it cannot be heard from inside the Room. The private bath “Anzu” is a scenic bath with a large window opening to the north. The private open-air bath “Karin” faces west but is screened by fencing for privacy. Both are spacious enough, have two washing stations each, and are clean. The Chinese cuisine is refined yet easy to enjoy. Most tables are families so it stays quiet, though there may occasionally be groups drinking loudly. The breakfast buffet is also excellent. There is a long counter on the west side where you can dine facing the lake as well (first come, first served). Breakfast hours are set generously long, and estimated busy times are posted as guidance. This Review rating reflects my personal impression assuming “3” means fair value for money at this price point.

Of course, everything tasted great—we ended up eating more than we planned! The cruise on the following day was also very enjoyable. From staff hospitality to meals—everything exceeded expectations, leaving us completely satisfied with this wonderful trip. Thank you so much fo

Despite being assisted by international staff, the service was outstanding, with excellent language use and thoughtful attention to detail, and we were very satisfied. The meals were delicious across the board, not only seafood, and we were impressed by the care taken to serve each course at just the right time based on our dining pace. Our 4-year-old grandchild must have been tired and fell asleep during dinner, but you kindly made a bed using chairs beside our table so we could continue our meal without having to take them back to the Room, for which we are truly grateful.

We stayed here as a couple to celebrate my wife’s birthday. Both dinner and breakfast were delicious. The Onsen was wonderful. Thank you for the complimentary champagne service at dinner.

This was my first time staying here. The access from the airport is excellent (by taxi or bus), and it was especially helpful since I stayed during a typhoon. The Room was very clean and well maintained, and among the Hotels I have used recently for business trips, this was the best. I would like to stay here again on my next business trip to Miyazaki.

Dinner features a full-course pufferfish meal. Breakfast includes freshly cooked rice in an earthen pot, thickly sliced grilled salmon, shaved bonito flakes (a rare treat these days), fluffy rolled omelet, large soft pickled plums, lightly pickled cucumber and daikon radish, and more—showcasing attention to both ingredients and hospitality.

The lake reflects the lights from across the shore as dusk falls, and in the early morning light, you can see rippling waves and waterfowl arriving—scenery that never gets old. Thanks to IKYU's special benefits, our Room was upgraded, and we were also offered extended check-out