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It was a truly wonderful Accommodation. The Room, meals, and Onsen were all completely satisfying. The staff were also very kind, and we were able to relax and enjoy a comfortable stay. We also enjoyed the nature of Norikura, and it is an Accommodation we would definitely like to stay at again. Thank you very much.

We were completely satisfied with everything—the Room, the meals, and the Onsen! We truly appreciated all the accommodations made for my nephew’s allergies. The kids also found lots of stag beetles and made wonderful summer vacation memories. It looks like this will become an annual tradition.

This was my first stay, and I was very satisfied—not only with the fireworks, but also with the hot springs and the meals (both breakfast and dinner were served in semi-private rooms, and dinner was a kaiseki course).

We stayed in a private cottage with an exclusive dog run! The cottage was very clean, quiet, and extremely comfortable.\nDinner was catered in the Room, but there were no drink services, so we went to a convenience store in the evening to buy some. We strongly felt it was necessary to bring our own items in advance.\nThe reception was far from the Room, and the guidance felt a bit rough, so we rated it 4 stars. However, we were very satisfied with the Room and found the hinoki bath soothing. We will stay again!

The meals, the Room’s open-air bath, and the service were all excellent. We were able to fully enjoy a special getaway and relax at our own pace. We would love to visit again!

I stayed here again for the first time in about 25 years, and the hot spring water quality was just as wonderful as I remembered. The water has a silky, slightly viscous feel yet remains light, and my skin stayed moisturized even after getting out. The guest room had been renovated and was clean and comfortable. Breakfast offered just the right variety of dishes and was delicious.

The emerald-green Onsen was wonderful. In the morning, the baths switch between men and women, so we could enjoy a different atmosphere. All the staff were kind, and we had a very comfortable stay. This is an Accommodation I would love to stay at again.

This was our first time staying at a Hotel in Tsunan with our dog. We used to stay in cottages with our children, but after we started keeping a dog, it was hard to visit Tsunan. Thanks to the pet-friendly Room and the new dog run, we were able to fully enjoy comfortable autumn days in Tsunan. The all-inclusive plan was also appealing, and comparing different types of Japanese sake was a lot of fun. Next time, we’d like to visit in winter for skiing and lanterns. Thank you very much.

I was impressed by the staff’s thoughtful, unobtrusive hospitality. The meals featured plenty of wild mountain vegetables and local ingredients, and I was very satisfied with the careful preparation. They were wonderful dishes you can’t experience in the city. We also used the private bath, which I highly recommend. It was just the right size and temperature, and it was comforting that the changing area had tatami mats. This is a memorable Accommodation I would love to stay at again.

While Marriott Hotels are often associated with polished service, perhaps because this is not a large-scale Hotel, the hospitality here was friendly and warm, and every staff member we interacted with had a wonderful smile. I’m sorry for the trouble we caused when my son’s Switch wouldn’t connect to the Wi-Fi. They even contacted a service provider to get it connected, and my son was truly grateful. The Room also felt very Hakuba—woody and simple, but exactly my taste. The ReFa shower head in the bath and the amenities were excellent as well. The meals were also incredibly elaborate and detailed; I was especially moved by the appetizer inspired by Hakuba’s scenery. I often can’t finish a full course meal, but this time I was able to enjoy every last bite. In winter, it seems we’ll be able to see a completely different landscape in many ways, so this is an Accommodation I’d love to revisit during ski season.

This was our second stay, the first in two years. The buffet offered a wide variety of dishes, including local specialties unique to the area. Both the buffet staff and the front desk staff were very kind and attentive, which made our stay truly comfortable. In particular, the buffet staff explained things in a way that was easy for our child to understand and spoke to us in a friendly manner, which we really appreciated. When we stay in Kusatsu again, we would love to choose this Accommodation. Thank you very much.

I thought my request might be difficult to accommodate, but you called me the day before and took care of it. Thank you very much.

After the Obon holidays, we stayed for a Multiple Night Stay of two nights starting on August 17. We found this Hotel at the last minute the day before and were really lucky to get a Reservation. We didn’t have high expectations, but both the Shirakaba Lake area and this Hotel were very lively with many guests. We had heard it was an older building, but it didn’t feel that way much. It was well maintained, our Room had no unpleasant odors, and the toilet had a washlet, which was great. The large public bath was quite spacious, and there was also an open-air bath (the water was a bit hot). Meals were buffet-style for both breakfast and dinner, so we could choose what we liked. Guests who enjoy alcohol were happy with the 90-minute all-you-can-drink option. The dining hall could accommodate many people and had a warm atmosphere. For summer vacation season, the price for two nights was reasonable and we were very satisfied and able to relax. We would like to stay again.

Since it is right in front of Echigo-Yuzawa Station, getting around was easy with almost no travel needed. I was able to use the foot bath and enjoy cake at the cafe as well. I chose a plan with breakfast only, without dinner. Breakfast felt a little less satisfying than before. Overall, I was satisfied. I booked a Room with an open-air bath and was able to use it many times.

This was our first trip traveling with our dog. We were a bit anxious, but when we arrived, even though our dog barked, the staff greeted us with warm smiles and no sign of displeasure, which really put us at ease. Everyone—from the front desk to the dining staff—provided pleasant service, and there wasn’t a single moment that felt uncomfortable.　 The Room had tatami flooring, and it was very clean, spacious, and comfortable. The food was delicious; I even ended up eating six pieces of mochi for breakfast! The hot spring water was my favorite type, and the temperature was perfect—not too hot. I just wish the shower pressure had been a bit stronger. We had a wonderful trip.

This was my second stay, and it was great again. The Room is functional, and the amenities—shampoo and conditioner included—smelled wonderful and left my hair feeling amazingly smooth. Of course, there’s such a wide variety of food that you can’t possibly try everything, but the shrimp tempura was perfectly fried—not overdone—and incredibly delicious. I could eat as much medium-fatty tuna as I wanted and was completely satisfied. Everything else, like the steak and seafood, was also excellent. But the best part, just like last time, was how pleasant all the staff are. The front desk team and the dining staff were all warm and welcoming, and it felt great to see how much they genuinely want guests to enjoy themselves—and how much they seem to enjoy their work too. That’s why it’s still so good!! I’d love to stay again.

This trip was with my mother, who is turning 91. The building felt a bit old, but it was thoroughly cleaned and we had a very comfortable stay. At the dining venue, whenever dishes ran low they were replenished right away, and the staff even came to our table to let us know when refills were available. It was clear that everything was run efficiently with no waste. This is an Accommodation I would like to stay at again.

Although the Hotel is located in the countryside, the staff’s hospitality and the quality of the meals are on par with a three-star hotel.

Located just across the road from Shirahama Beach at Lake Tazawa, we enjoyed great views from the Room and lobby and were able to relax and take in the scenery. Both dinner and breakfast were very delicious. The tableware was also beautifully presented, making it a pleasure for the eyes as well. The Onsen was not too hot, so we could soak at a leisurely pace and feel refreshed.

In conclusion, the value for the price was outstanding. The Room was clean and spacious, and we also appreciated the table and chairs on the balcony. We were amazed by the Onsen water quality. We never expected such a strong sulfur scent from an Onsen in this area! The private open-air bath in the Room had a ceramic tub, and it was wonderful to soak comfortably with our legs stretched out. It was so good that we used it many times! We felt the upper slat of the privacy screen could be removed without any issue. It would make a big difference in how open it feels. The food also surprised us. Since we chose a standard Plan, we honestly didn’t expect that much, but there were many local ingredients and thoughtful touches—and above all, everything was seasoned beautifully and tasted excellent. We felt the head chef must be truly exceptional. We’re very interested in the chef’s choice course! All of the staff were kind as well. It was so great that we went ahead and made another Reservation for one month later.