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We chose Horohoro Sanso in Kitayuzawa for our family of four for the first time in about 20 years! Before making a Reservation, I read Reviews on various sites, and as someone who loves food, I was especially drawn to posts about the meals. The building does show its age, but you can see many renovations throughout, and the Onsen in particular felt impressive and luxurious. Most importantly, the food was full of creative ideas—and the seasoning was far better than at some famous Hotels! From the DIY hot pot and mixed rice to salt-grilled char and individual buffet dishes… every item reflected great ideas and a chef’s confident touch, and we were truly satisfied. Even the small spices and original condiments served with each dish were delicious. As for the baths, one of the advantages of a smaller Hotel is that it never felt crowded no matter when we went in; we could relax without worrying about others in the ceramic-style bath, jacuzzi, and open-air bath. Our Room was spacious, with air conditioning and Wi-Fi provided, so it was very comfortable. Above all, all staff members were kind and helpful, including international staff who treated us with great care. There are many famous Onsen Hotels around Hokkaido where baths can be packed like sardines or meals look fancy but rely heavily on mass-produced ingredients; here at Horohoro Sanso, even if some items are frozen foods, they clearly add an extra touch to make everything taste great—something that speaks to the chefs’ skill and effort (my wife also praised it highly—she works with food every day). There’s so much more I could write, but what our whole family said together on the drive home was: “Let’s come back again!”

The Onsen suited me well, helped improve my skin condition, and felt wonderful. The next day, when I opened the window, everything outside was covered in snow.

When we arrived at Komaki Port, it was pouring rain and we were worried about what lay ahead, but the staff’s bright smiles instantly put us at ease. They gave us a detailed tour of the Accommodation, which truly impressed us. The open-air bath was challenging in the rain, but it turned into a unique experience we wouldn’t normally have, and that made it special in its own way. The food was more than we could finish, with outstanding quality, and there were many moments when the staff’s thoughtful care really moved us. The Room had just been renovated and was a very satisfying space. However, at night when using the Room’s open-air bath, we did notice insects being drawn to the lights. Seeing all the staff waving goodbye as we left made this an Accommodation we definitely want to visit again. Thank you very much.

This was a lovely Ryokan with a nostalgic Showa-era charm, conveniently located near Ryotsu Port. True to its name, “Lakeside Accommodation,” Kamo Lake spread out right in front of us, and we enjoyed the wonderful views. Seagulls and cormorants floated calmly on the lake, making time feel as if it were moving more slowly. The rooftop open-air observation bath had smooth, amber-colored water that wasn’t too hot, so we could soak for a long time and enjoy the luxury of gazing absentmindedly at the lake and sky. Our Room was upgraded, so it was much more spacious than expected—quiet and very comfortable. We enjoyed Sado’s local seafood and meat for both dinner and breakfast. We especially loved the abalone and Okesa persimmons, and we even bought Okesa persimmon sorbet as a souvenir. We don’t often get the chance to visit Sado, but if we have another opportunity, we would definitely like to stay here again.

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

I stayed here with my sister and her husband while it was snowing heavily. The Accommodation has both a first and second floor, making it a Room layout I had never experienced before. The in-Room bath had plenty of hot water flowing continuously, which was perfect for a morning soak. The meals were also very delicious.

We stayed here as a couple in our early 50s. The Accommodation was spotless down to every corner, and we had a very comfortable stay. [Room & Bath] The Room with an open-air bath had truly breathtaking views, and we enjoyed the bath three times—after arrival, before bed, and again the next morning. The water temperature was a little on the lukewarm side, so it sometimes felt slightly chilly if we stayed in for a long time, but it was still very relaxing. We also appreciated the spacious wash area with a large mirror, which made getting ready in the morning very easy. [Dining] For dinner, we had the “HAKKO Yaki-Shabu Course.” The main yaki-shabu was exquisite—the meat practically melted in our mouths! The shiitake mushrooms and fried potatoes were also delicious, with carefully crafted flavors you wouldn’t normally get at home. We were fully satisfied all the way through to the ochazuke to finish and dessert. For breakfast, we enjoyed the “Onigiri Bento” while taking in the wonderful view. The portion size was slightly modest, but it was just right for us as a couple. The piping hot roasted green tea was rich and very tasty. We were also delighted by thoughtful touches such as complimentary mineral water—this is a wonderful Accommodation where we would definitely like to stay again. Thank you very much.

I’d been wanting to visit Japan’s highest-altitude Onsen for a long time, and after reading various Reviews, I chose this Accommodation. The Shuttle Service from Karuizawa Station was also a big plus. The indoor bath has some small windows partially open, so you can feel the breeze and enjoy it almost like an open-air bath. The open-air bath is about a 2-minute walk after going outside, so honestly I thought it might be a bit of a hassle. But once I got in, I forgot all about that. The view and the water were amazing. I will definitely come again! However, the wooden walkway on the way shows some wear, so if you have mobility issues, please be careful when walking in slippers. Also, after rain it’s downhill and may be slippery. The buffet also offered health-conscious options, and everything was delicious. Thank you to everyone at the Accommodation—the staff and the driver—for your hospitality.

This was an Accommodation I was very satisfied with. The private bath and the in-room bath were especially wonderful, and I was able to relax and fully enjoy the Onsen. Overall, I felt it offered great value for the price. For breakfast, rice, miso soup, raw egg, and natto are available for unlimited refills, but the initial serving was already generous enough that refills weren’t necessary—I was very satisfied. For dinner, you can choose from two course options; however, at check-in on the first day, the sushi & shabu-shabu course was fully booked. Even so, both courses were excellent in both quality and portion size, and everything was delicious. The amenities were also well stocked, and I appreciated the snack service as well as the wide selection of yukata provided. There were complimentary ice cream and coffee services along with late-night soba throughout my stay, which made me feel how extensive the services were. The late-night soba was also very tasty. If I had to mention one area for improvement, it would be dinner service. Sometimes water or tea was provided at the start and sometimes it wasn’t; also, there were times when drinks weren’t refilled unless we asked. That point stood out slightly, but aside from that I was extremely satisfied overall and would definitely like to stay again.

We stayed here for our once-a-year trip with friends. We really enjoyed the Onsen, including both the white bath and the red bath. At dinner, everything was delicious—crab, steak, and dishes made with Hokkaido ingredients—and breakfast was excellent too, with all-you-can-eat salmon roe and clam broth ramen. The Room was clean, but it felt a bit small once three futons were laid out. This is a Hotel we would definitely like to stay at again when we come back to Hakodate.

I have visited Noboribetsu several times, but this Hotel surprised me with its spacious Room! It was very relaxing. The Onsen was great, and I felt refreshed. It would be nice if there were wider yukatas available for fuller-figured guests.

I accompanied my relatives on this trip because their family home is in Akita. They said there was nothing there, but we drove through Hachimantai and, along the way, enjoyed a day-use bath at Goshogake Onsen. After visiting the family grave in Noshiro (the main purpose of the trip), we stayed at this Accommodation. Things ended up being a bit hectic, but we would like to stay again.

I was satisfied with everything—the facilities, the Room, and the bath. The food tasted average, but there was a wide variety of dishes, and I was able to enjoy my meal at a relaxed pace.

In the lobby, we were welcomed by the sound of many bell crickets. The meals were plentiful and delicious. The staff’s hospitality truly came through, making this Accommodation a very memorable stay. The only downside was that there was no Onsen signage at all in the large public bath.

This is my regular accommodation in Niseko. The room is spacious, quiet, and offers a good environment. The onsen is relatively large and pleasant, but the thermometer has not been displayed for some time. I used to decide between the outdoor bath and indoor bath based on the temperature difference shown by the thermometer, but now I just test with my hand to decide. There are warning signs about slippery floors, but having some anti-slip mats would provide more reassurance. Overall, I had a comfortable stay.

Following my visit to Chuson-ji in April, I had another chance to go and stayed here again. In April, we were happy to stay at a reasonable price in a 1st-floor Room in the annex, so this time we booked two Rooms with dinner and breakfast included. This time, both Rooms were on the 4th floor with a great view, which was wonderful. Thank you again, and we look forward to staying with you next time.

The Room was spacious, and both dinner and breakfast were very satisfying. The bath was crowded, but still enjoyable. If I had to mention one drawback, it was a bit inconvenient that the shoe lockers and changing-room lockers required inserting a 100-yen coin, even though it is returned.

We spent Silver Week as a couple with our dog. Since it was a private cottage rental, we could relax without worrying about others, and our dog had a great time running around in the dog run. The pet amenities were well provided, and we were able to fully enjoy the Nasu Highlands. Although the typhoon limited where we could go, it was still a wonderful stay. We would love to stay again if we have another opportunity.

We stayed as a family of three, and the front desk staff were kind and attentive. The meal was duck hot pot, and the portion was more than enough for three—we were completely full. After bathing, our skin felt smooth, which was great. Next time we stay, we would like to make a Reservation for a cottage.

I stayed in a Room at Hakubaittei. The building is old, and the in-room toilet, sink, and bath felt dated, but everything was well cleaned and felt hygienic. The light switches were unresponsive and had a delay before turning on, which was inconvenient. The Onsen baths offer a wide variety and were very satisfying. There are also many open-air baths. The changing area was clean as well. There are several entrances to the baths, but when using the entrance near the front desk, the cold-water dispenser was only located between the changing area and the bathing area. It would have been nice to have a cold-water dispenser with cups near that entrance or in the changing area. There were dispensers near other entrances. The meals weren’t anything special, but everything tasted good. The service was also good. The breakfast buffet had plenty of variety and was delicious, with shabu-shabu, tuna sashimi, and kamameshi even in the morning. I chose this Accommodation for the baths and food, so it was absolutely the right choice! I’d like to stay again.