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This was my first time visiting Zao Onsen. After considering several Onsen Accommodations, I chose a smaller Accommodation where I could truly relax. As I headed from Kaminoyama toward Zao, the temperature dropped, and after riding my motorcycle in the intense heat, the cool breeze felt wonderful. The Accommodation is an older building, but it was filled with many charming decorations that made me feel warm inside. The indoor Onsen was artificial, but it was pleasant and available 24 hours a day. Outside, in a separate building, there was a free-flowing hot spring bath fed directly from the source; it was strongly acidic and at a comfortable temperature, making it very enjoyable. Dinner dishes were all carefully prepared and included many local specialties from Yamagata Prefecture. It was great that each dish came with an explanation when served. The steamed dish in particular was outstanding. Breakfast also offered a wide variety of items, and I was very satisfied. All of the staff were kind and greeted us properly—I could really feel their hospitality. This is an Accommodation I would like to visit again.

This is a truly wonderful Accommodation. It is located in a valley beyond a ridge from Kurokawa Onsen, reached by a narrow road that feels like a forest track. Crossing the ridge makes you feel as if you are entering a different world from Kurokawa. It is quiet— the small lobby, the corridors, the dining area, and even the baths. The Room is beautifully set, with furnishings and artwork on the walls that enhance the atmosphere. For meals, there are separate head chefs for Japanese and Western cuisine. Using local ingredients, everything was carefully seasoned and served in just the right portions. There is a café lounge where you can step out onto an outdoor terrace and enjoy coffee while taking in dew-covered greenery in the morning. With calm, attentive service as well, we enjoyed an atmosphere quite different from Kurokawa Onsen.

This was my first stay at Dai-ichi Takimotokan in four years. Compared with my previous visit, the quality of the dinner buffet felt improved. I was especially happy that salmon roe was now all-you-can-eat (it used to be served pre-portioned on small plates). Everything else was delicious as well, and for consecutive-night stays there is also a service where you can choose one additional option from four menus, which I appreciated. As expected, the large public hot spring bath is truly impressive. In my experience, there are only a handful of bathhouses in Japan as large as Dai-ichi Takimotokan’s. You can enjoy five different types of hot spring water and multiple baths, and even when it’s busy it doesn’t feel crowded. I want to keep staying at Dai-ichi Takimotokan for its hot springs and outstanding grand bath. I also learned that the “Daikane-bo Karakuri Clock” seems to have stopped operating in 2023, which felt a little sad since I remembered it from before.

It was a very clean and relaxing Hotel. The service was courteous, and it’s a Hotel I’d like to stay at again. There are plenty of activities for children, so everyone from kids to adults will be very satisfied. Since there is a lot to explain at check-in, it’s understandable that it takes time for each guest, but there were only two staff members assisting, so a long line formed. I think it would be even better if this could be improved.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

It was my first time staying at an all-inclusive Hotel, and I was truly impressed by how outstanding and delicious the food was. The staff were also very helpful and responded quickly to any questions, which I really appreciated. I would like to visit again during the autumn foliage season.

Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

It was my first time in a while soaking in a bath with a strong sulfur scent, and it truly felt like, “I’m at an Onsen!!!” I was very satisfied. The front desk staff and the dinner service staff were also young, efficient, and excellent.

As a truly secluded Onsen, the drive to get there was challenging, but it was a wonderful Accommodation well worth the effort. Surrounded by abundant nature, even the wait for the cable car was enjoyable as we took in the gorge views and watched small birds. We also used the private bath first thing in the morning and were able to fully enjoy the Onsen while embraced by quiet nature—it was truly an exceptional moment. All of your staff are wonderfully international, and rather than striving for perfection, each person’s sincere, heartfelt work came through, which made us feel very warm inside. At dinner, you kindly changed our table to a window seat, and we enjoyed delicious dishes along with the beautiful scenery. My European husband was also very satisfied. Next time, we would love to return during the autumn foliage or snowy season. Thank you very much for a lovely stay.

I loved the Japanese-modern exterior and the chic, calming interior. The guest room had a high ceiling, and the alcove lantern added a wonderful Japanese ambiance—I could really feel the good taste in the design. I heard there are only about 10 rooms in total, so the Onsen was never crowded and I could soak at my leisure. Dinner featured a wide variety of dishes using summer vegetables, seasonal fish, and local ingredients; I was very satisfied with the gentle seasoning. The edamame potage is something I’d love to have again. Breakfast also offered plenty of options and more than enough food—above all, the rice was delicious. From welcome to farewell, I felt truly high-quality service in every interaction with the staff. It was a stay that reminded me how glad I am to choose a Ryokan again after such a long time. Highly recommended Accommodation!

While looking for a place where our family could relax while my mother recuperated, we discovered Sansui Niseko. In the end, we enjoyed an even more soothing stay than we had hoped for. They were very considerate of my mother’s legs, and although everything was close by, they kindly drove us to meals and even to the lift station, which was truly helpful. We are sincerely grateful for such thoughtful care. The Hotel is equipped with the latest Facility features and was extremely comfortable. The bed in particular was wonderfully plush—I fell into a deep sleep in no time, and thanks to the restful nights, I felt refreshed both physically and mentally. The Onsen was also outstanding. My skin felt silky smooth as if I were soaking in a beauty serum, and I could genuinely feel my energy returning. It was a luxurious moment that washed away all travel fatigue. The staff also shared stories about the “UCI Gran Fondo World Championships” held in Niseko, which made our time there even more enjoyable. Surrounded by Niseko’s magnificent scenery and rich nature, we were able to spend an exceptionally pleasant time at the Hotel. Above all, seeing how lively and confident the team is in this wonderfully international area gave us energy as well. It was a stay where we truly felt warm hospitality beyond any script or manual. For anyone seeking healing nature, superb Onsen baths, deep sleep with comfortable amenities, and heartfelt service throughout their stay, this is an Accommodation I can wholeheartedly recommend. When we visit Niseko again, I would love to stay at Sansui Niseko once more via IKYU.

Both the entrance and our Room were spotless, the meals (and sweets) were delicious, the Onsen was wonderfully relaxing, and all of the staff were incredibly warm and welcoming—we were truly impressed. At the dining venue, there was plenty of space between each group, so our child was able to focus quietly on eating. Also, we really appreciated that you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze. When we checked our answers for the puzzle game, the front desk staff assisted us so kindly and thoroughly, which made our child very happy. I don’t usually post a Review, but I was so moved that I wanted to share this one. We travel to Matsumoto every summer, so we’d love to stay with you again next year. Thank you very much.

Since my injury, we’ve been celebrating our birthdays here in a Room with an open-air bath. I love Onsen, but I was afraid to use large baths and had given up. Then, as a birthday gift for my husband, we came here, and using the bath in our Room helped me regain my confidence—so it has become our regular Accommodation ever since. It’s wonderful.

The building is showing its age, but it is carefully cleaned, and the furniture and furnishings are well maintained. The ikebana arrangements are beautifully displayed and are said to be rearranged each time by the staff. The chef is from Nemuro and sources fresh seafood from there. The vegetables and meat are locally sourced from within Hokkaido. Every time, both the presentation and the flavor are excellent, and we enjoy our meal with genuine admiration. We plan to visit again next year to celebrate our wedding anniversary.

We stayed here as a couple during the Obon holidays. Even though it was the hottest time of midsummer, Tenkawa Village was wonderfully cool—a top summer retreat in Kansai where we could stay comfortable without using the Room air conditioner and without breaking a sweat. We had long admired the charm of Dorogawa Onsen and had wanted to stay there at least once, and choosing Hanaya Tokubei was absolutely the right decision. The whole town has a lovely atmosphere, but Tokubei stands out for its especially distinctive and tasteful building. Because there are few guest Rooms with private indoor baths in the area, we stayed in “Higashi no Tenku” with an indoor bath. The view is mostly of the courtyard, so if you are used to resort-style Onsen facilities it may not exceed expectations. Still, considering this is traditionally an Accommodation used by ascetics, we felt it was a true luxury and enjoyed it. The meals were delicious Japanese cuisine featuring plenty of local ingredients, with thoughtful touches throughout that kept our Multiple Night Stay from ever feeling repetitive. We were completely full but couldn’t bear to leave anything behind—and finished every last bite. Spending time on the veranda at dusk with a beer in hand while watching people pass by was simply wonderful. After sunset, strolling around the area in yukata is also great fun. Wherever you walk, the lantern lights feel magical, and Tokubei lends out portable lanterns as well. It was like stepping back into a period drama. There were also foreign staff members, and they were genuinely kind and attentive—we truly appreciated it. This is an Accommodation we would love to visit again. Highly recommended if you are sightseeing in Dorogawa Onsen.

It was pleasant that everything—from the lobby and hallways to inside the elevator—was covered with tatami mats. Right after check-in, we were welcomed with cold matcha tea, which was a nice touch. Both breakfast and dinner were served in a private room across the hallway. The simmered kinki (rockfish) was especially delicious. The staff were also very attentive. I think it would have been perfect if face towels were provided in the large public bath.

The service was attentive, and the breakfast buffet was delicious and very satisfying. The bed was also very comfortable. The hotel uses ultra-soft water, which was excellent. The post-bath amenities were also a nice touch.

I stayed here during a festival I’ve attended for the past four years. I truly love Alpina’s Onsen, and the pot bath is sometimes my favorite. This time, they prepared an excellent Room for me, and I was able to enjoy a comfortable and luxurious stay. I will definitely stay again.

I stayed for one night in the middle of my itinerary, and this was my favorite Hotel of the entire trip. The bar counter and lobby that come into view right after entering the entrance immediately got me excited. The Room was clean and stylish. The washbasin area was the open type with no partition from the Room, which is common in newer Hotels, but it didn’t cause any inconvenience. If anything, it made the Room feel more spacious than its actual square meter size. Although I didn’t use them, it seems they also offer a thoughtful selection of items for loan, which felt very considerate for guests on a Multiple Night Stay. The sofa and bed were comfortable as well, and I enjoyed having dinner in the Room that evening. The Onsen was also more than spacious enough and included an open-air bath. Maybe my timing was lucky, but there were few other guests, so it was extremely relaxing. Breakfast was buffet-style; even with a pleasant level of bustle, there were many attentive staff members who made it a great experience. In particular, having egg dishes cooked to my preference was fantastic (you order by QR code so there’s no line, and they bring it to you). A couple of small disappointments: - Parking (I assume it will be improved in the future, but there wasn’t any specific guidance; since it’s simply gravel ground at the moment, checking in at night was a bit confusing.) - The reception staff at the breakfast venue (I had planned on No Meals Included originally, but I was so impressed by how wonderful this Hotel is—and seeing available seats—I asked if I could join the breakfast buffet last minute. However, whenever I asked about seating or pricing details, I received guidance that strongly emphasized only negative points. It made me wonder if walk-ins aren’t really welcomed. That said, once inside—especially thanks to the excellent male staff member overseeing service—the experience turned out very positive.) I’m not sure what prices are like during peak winter season, but this is a Hotel I definitely want to stop by again whenever I visit Hokkaido.

We stayed here to celebrate my partner’s birthday and chose a Room with a private open-air Onsen bath. The free-flowing Onsen water was wonderful, and we were able to relax at our own pace. Dinner was cooked over an irori charcoal grill, and the staff grilled everything for us—meat, seafood, and vegetables were all delicious. Breakfast also featured plenty of local ingredients, and we were very satisfied. Everyone at the Accommodation was kind and attentive to every detail. We would love to stay again someday!