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This was my first trip to Hakodate. There is only one direct flight a day from Nagoya, and I was incredibly lucky to get a ticket. Visiting a new place for the first time is so exciting. The Room had huge floor-to-ceiling windows with a panoramic view of Mt. Hakodate. The space was generous, and the bathtub and sink were spacious as well. The lighting switches were thoughtfully placed throughout, making everything very convenient—it was almost too comfortable! Dinner at Kita Jin (booked separately) was also excellent: premium Genghis Khan in a private room, relaxed and delicious. Breakfast was around 8:00, and we were seated right away. We came without much prior knowledge and were amazed by the variety—and even more by the quality of every dish. My spouse and I travel all over the whole country, and this may have been our best breakfast ever. Personally, I loved the eel snack with tea, dim sum, sashimi, chiffon cake, and egg tarts. What stayed with us most from this trip was meeting so many wonderful people in Hakodate: The kind driver with a great smile on the airport limousine bus. At lunchtime at Lucky Pierrot near the station—busy as it was—a female staff member still let us draw an Ichiban Kuji lottery ticket and gave us a pin badge with a big smile. At NIPPONIA Hotel Hakodate Port Town on our first day—a female staff member kindly explained everything and gave us a hand-drawn illustrated map of nearby spots within walking distance. On an evening sightseeing taxi tour to see Mt. Hakodate’s night view—a female driver born in Hakodate from Donan Taxi carefully explained local history, the Western-style houses in Motomachi, and the origins of Soma-tei. The staff who made our motorboat cruise even more enjoyable under clear skies the next day. At lunch near the station at Uni Specialty Shop Yoichiya—a female employee whose attentiveness and refined service truly impressed us. And above all, at Century Marina’s front desk—the female staff member who kindly explained everything for our first stay left a wonderful impression with her polite service; of course, the male staff member at checkout was also outstanding. The quick yet courteous service at Kita Jin was excellent as well—we are truly grateful to have stayed at this Hotel. It was an intense 2-night/3-day trip to Hakodate, but seeing everyone working so hard to make their city shine really moved us—it looked genuinely inspiring. We will definitely come again. I truly fell in love with historic Hakodate from the bottom of my heart!

I requested caregiving equipment, and it was installed perfectly, which was a great help. The staff were polite, provided clear explanations, and were very attentive. The Hotel is luxurious, and the guest rooms are beautiful and spotless. There is a wide variety of meals; they look gorgeous and taste great. In any case, it was a wonderful Hotel. I would like to visit again.

I had long wanted to visit this Hotel, but it was a bit far and I rarely had the chance. This time, I was finally able to stay for two nights. The sky was cloudy and looked like it might rain, so I was a little worried about whether we could enjoy the view, but there was no need to worry at all. We were able to take in stunning scenery, and it was well worth the effort to make the trip. The meals and baths were excellent, and all of the staff were very pleasant, making our stay truly comfortable. It is a wonderful Hotel that makes me want to visit again.

The children enjoyed ski lessons and the snow park, while adults relished the onsen and buffet (the hotel's original beer was exquisite, so we bought some as souvenirs), creating wonderful winter memories. The staff's attentive service in every situation and the excellent quali

As I prefer gluten-free options, I usually stay at Japanese-style Ryokan with mainly Japanese cuisine. This Hotel also offered gluten-free meals, and the Room was clean and functional. The staff provided excellent service. The view from the Room was outstanding. I’ve already made my next Reservation.

From check-in to departure, the attentive service was excellent and we were very satisfied. The only drawback was the condition of the access road; we encountered oncoming cars once on arrival and twice on departure, but managed without any issues. If given the opportunity, we would like to stay again.

From the beautifully maintained greenery at the entrance, we immediately felt a wonderful atmosphere and looked forward to our stay. Just as expected, the hospitality, cuisine, Onsen, and Room were all excellent. The meals were beautifully presented with lovely tableware and staging, and the dishes made with many local ingredients were truly delicious. We also appreciated the complimentary sake for my birthday. The attendant who took care of us was kind and warm-hearted, which made us feel very comfortable. This stay reminded us once again how wonderful Yamagata Prefecture is.

Three of us (all women) stayed here. The staff’s hospitality was wonderful, and we felt very comfortable throughout our stay. The bath was also clean and lovely. The sound of the waves was soothing and relaxing. Both dinner and breakfast offered a wide variety of dishes, and we enjoyed chatting with the person who served our meals—everything impressed us from start to finish. If we come back to Yuhigaura again, we will definitely stay here again!

As a truly secluded Onsen, the drive to get there was challenging, but it was a wonderful Accommodation well worth the effort. Surrounded by abundant nature, even the wait for the cable car was enjoyable as we took in the gorge views and watched small birds. We also used the private bath first thing in the morning and were able to fully enjoy the Onsen while embraced by quiet nature—it was truly an exceptional moment. All of your staff are wonderfully international, and rather than striving for perfection, each person’s sincere, heartfelt work came through, which made us feel very warm inside. At dinner, you kindly changed our table to a window seat, and we enjoyed delicious dishes along with the beautiful scenery. My European husband was also very satisfied. Next time, we would love to return during the autumn foliage or snowy season. Thank you very much for a lovely stay.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

I stayed here while visiting the Dewa Sanzan shrines. The Accommodation had a very relaxing atmosphere, the meals were delicious, and the bath was excellent. I also signed up the night before and was able to join an early-morning visit to Mt. Yudono. It was a truly rare and wonderful experience. I will definitely return. Thank you very much.

We were highly satisfied with everything—the Room, the Onsen, the atmosphere throughout the building, the service, and the meals. Since there were three of us this time, we booked a quadruple Room. Usually the third person ends up on an extra bed, but here it was a proper spacious bed, so we could truly relax. The entire building is covered with tatami mats, so you can walk anywhere barefoot or in socks and feel relaxed as if you were at home. It was also fun being able to choose a colored yukata. In addition, several types of pillows were placed in the hallway on each floor along with pillowcases so guests could choose—this really felt like exceptional hospitality. The process of taking the slope car to reach the Accommodation was enjoyable as well, and everything about how we were guided was smooth—we really felt how good the service was. The meals were delicious and thoughtfully prepared, making them visually enjoyable too. We also had a dedicated staff member who carefully explained that no allergens were included and provided detailed guidance about each dish—their attentiveness was outstanding. It was truly a wonderful stay.

I had a hard time choosing a Ryokan. I had already made a Reservation at an affiliated Hotel, but for some reason I ended up booking overlapping dates and didn’t realize it was a double booking. I only noticed after Furukama kindly called me. Thank you so much. The location was also very easy to find with the navigation system, and even though it was my first time there, I arrived without getting lost at all. We were welcomed with warm smiles and cheerful greetings from everyone, and the explanations were easy to understand. The baths were spacious and wonderful. There were many kinds of shampoo to choose from. We made a Reservation for a private Onsen, and it was so relaxing. Bathing while chatting as much as we wanted was also really fun. And the hair dryer was that high-end model—my hair loved it. After taking our time in the bath, we could relax before dinner. Everything we tried was delicious. Breakfast was buffet-style with lots of local specialties, and you could see the thoughtful touches throughout. It wasn’t a bed but futons, and they were incredibly comfortable—the pillow was excellent too. It was a trip filled with great food, great sleep, and total satisfaction. When we left, everyone saw us off together, and they took a commemorative Hanagasa photo for us in front of the entrance. The building wasn’t particularly new, but it felt clean and bright. Also, there seemed to be many younger staff members. Having so many young people probably means it’s an easy place to work—and it felt good being there. Thanks to Furukama, my first trip to Yamagata was truly enjoyable. It became a place where I definitely want to stay again. And that toilet… quite unique. It gave us something to talk about.

It was a very beautiful Hotel with great service, and I felt the staff’s hospitality and attentiveness were wonderful. The in-room open-air bath was also excellent! I think guests would be even happier if there were direct access from the shower room to the open-air bath. The distance is short, but I couldn’t help worrying about water dripping while moving around when wet, so with a little improvement it would be perfect. For guests, dining is also an important point, and it was very good! I also posted photos—late-night ramen was delicious, especially the tomato ramen recommended by the staff. It’s a Hotel that made me want to visit again after a long time. To all staff members (including makeup and bed-making), thank you very much for such a wonderful time.

Stayed with my dog. Due to my mistake, I had made a Reservation for a different Room than intended, but they kindly helped me change it, which was a great relief. Both the Room and the in-room open-air bath were wonderful. The large public bath was spacious with excellent water quality, and I enjoyed it many times. The meals were excellent in both quality and quantity for both breakfast and dinner, and I thoroughly enjoyed them. It seems the owner will be changing, but I hope everything will continue just as it is now.

The cuisine, Room, Onsen, and service were all excellent. It truly made us want to come back! At the end of our summer vacation, we made wonderful memories here and felt motivated to work hard again. We have stayed at other Accommodations in Ikaho several times, but Kogure is the best. Please continue your warm hospitality and bring comfort to many more guests.

After leaving the Ryokan, I boarded the Shuttle Service bus to the station without realizing I had forgotten my smartphone. Later, a member of the Shuttle Service staff kindly made a round trip by car to deliver it to Shin-Aomori Station. I feel truly sorry and deeply grateful. Their thoughtful care meant so much to me and left me with a warm feeling until the very end. I would love to stay here again.

The view from the room’s large, open windows is breathtaking. You can even see the leaves just beginning to turn, and it’s a scene you could watch forever. Dinner was served by the window as well, and we enjoyed it at dusk with the chorus of autumn insects as background music. The dishes featured mainly local ingredients, and everything was delicious—you could really tell each item had been carefully prepared with time and care. The abalone at dinner and the octopus at breakfast were simmered to a perfect tenderness, and the seafood in particular—soft-shelled turtle soup, sweet shrimp, blackthroat seaperch (nodoguro), and more—was outstanding. The sake paired with the meal was an exceptional selection that you likely rarely come across, and it matched perfectly all the way through to the final dish of beef simmered with Japanese peppercorns; we thoroughly enjoyed that pairing as well. The hot spring was also wonderfully comfortable—at just the right temperature that you can stay in for ages. It rained unfortunately the next day, but while waiting for the shuttle bus we heard a chorus of frogs from somewhere (they really do sing in unison!), which was soothing too. We’ll be back again.

This was our first trip to Hokkaido with three generations of our family. We were more than satisfied with the breathtaking view of Mt. Yotei and the wonderful Room, which was spacious and allowed us to enjoy privacy as well. The staff were friendly and attentive, making our stay very comfortable. Thank you very much.

I have been staying here about twice a year for the past few years, and every time it has been completely satisfying. Dinner is French cuisine, and everything—from the meat and fish to the dessert—was delicious. The freshly baked bread was truly excellent, and I had seconds. There is also reasonably priced wine, so I had a very pleasant stay. Breakfast was delicious as well. The Room was luxurious and lovely; however, it was a bit disappointing that the refrigerator did not cool very well. The Onsen was wonderful too, with both an open-air bath and an indoor bath at just the right temperature for me, plus a sauna and a cold plunge—an excellent experience overall. I’m looking forward to my next visit.