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The Onsen inside the property was wonderful, and the private open-air bath in the detached annex was outstanding in both its Facility and the view. The open-air bath in particular was incredibly soothing, set in a location shaped by nature. We had both dinner and breakfast, and if only I’d had a bit more room in my stomach…I would have loved to enjoy even more. My one regret is that there were dishes I passed on. Everything we did have was excellent. I really appreciated being told when the tempura at dinner was freshly fried—it was absolutely delicious. Thank you as well for making my “everything included” omelet at breakfast come true. I didn’t know there would be a doctor fish experience, but it was so much fun it made me let out a weird sound.

We stayed for 2 nights and 3 days. Overall, it was comfortable. The bath on the 7th floor had a fairly lukewarm tub, which was great because soaking in it after the hotter tub let us enjoy a longer time without overheating. On the other hand, the bath on the 1st floor has only four washing stations. While there are multiple tubs, most are so small that they barely fit one or two people, so I wouldn’t really recommend it unless you visit on a quiet day or specifically want to try several small baths. Meals (both breakfast and dinner) changed between the first and second night, so even with a Multiple Night Stay we didn’t get bored. You can enjoy many different dishes in small portions, and there’s also a special, creative feel to them. Everything was tasty, but not so impressive that it’s worth setting your expectations too high. The fish dishes were average; the meat dishes were very good. It was also nice that you can order Fukushima sake and other drinks for an additional fee. All staff were warm and welcoming. The Room was clean and spacious, and the bed was comfortable. We could see nature through large windows, and the amenities/Facility were well equipped: a large desk with a sturdy chair, a powerful hair dryer, a full-length mirror (stand mirror), tea and coffee, etc. However, it was disappointing that the desk drawer hit the chair armrests making it hard to pull up close to the desk, and that the light on the stand mirror had dead batteries. Since we stayed during Obon season there were many families with children, so it may not suit those looking for a quiet adults-only atmosphere. Also, since it said “no cleaning unless requested” for Multiple Night Stay guests we didn’t ask for anything—but staff still entered our Room to replace amenities without warning us first. This part of their guidance is unclear. There are hardly any shops nearby such as convenience stores, so it’s not ideal if you plan to sightsee only in the immediate area. It seems better suited either for going out toward the station area or for relaxing at this Accommodation. We didn’t use it ourselves, but they also appear to offer a free Shuttle Service bus to another affiliated Onsen.

My monthly staycation is usually at a Hotel in my local Minato Mirai area, but this time I went a bit farther to Hotel Indigo Gora. I drove there alone, and the winding mountain roads in Hakone were a little tiring. I arrived before check-in and planned to relax at the footbath, but as soon as I parked in the outdoor lot in front of the Hotel, a staff member came right away and helped with my luggage. The welcome drink and Umaibo snack were a nice touch, and being able to check in comfortably while seated is one of those pleasures you expect from a Hotel of this class. When I entered my Room with the staff’s guidance, I couldn’t help saying, “Beautiful!” out loud. It’s a compact Hotel with around 100 rooms, but the Japanese-modern design—combining a raised tatami area with beds—was truly charming. I usually prefer modern Hotels, but this stay reminded me how calming and appealing Japanese-modern style can be. For dinner, I ordered à la carte at the on-site restaurant. The shrimp, scallops, and abalone in the bouillabaisse were surprisingly tender; the burrata was rich and paired perfectly with tomato and basil. The white wine went down easily. Since I don’t eat much, I also appreciated having à la carte options instead of only set courses. The bath in my Room was spacious, and I was able to fully enjoy the Onsen at leisure. The breakfast buffet also impressed me in both variety and quality—especially the green beans dressed with sesame sauce, which tasted far better than anything I could make at home. Even as someone who eats lightly (and can be picky), it was more than satisfying. The hospitality from everyone on staff was excellent, and the entire property was beautiful and comfortable. It was a wonderful Hotel that made me want to return again.

A Room with an open-air bath, great views, and a wonderful atmosphere. We also appreciated being able to enjoy free drinks such as beer. Both dinner and breakfast were satisfying in both quantity and quality. The relaxed dining atmosphere was excellent! The staff’s thoughtful hospitality was also very pleasant.

As the Facility has been renovated, it was very clean and comfortable. The Onsen water is clear simple spring water, and it differs slightly between the indoor bath and the mixed-gender bath. We were also told that each nearby Onsen Accommodation has its own unique features. Thank you as well for the staff’s hospitality.

A luxury to soak in the hot water while listening to Japanese bush warblers during the day and a chorus of frogs at night. The spring-inspired meals were also delicious and truly enjoyable. There aren’t any particularly special amenities or services, but everything feels comfortable—from walking barefoot on the tatami floors throughout the property to the subtle aroma in the air—and it’s genuinely relaxing. The building seems old, but it’s kept very clean, with no faults at all. It was so quiet that I could clearly hear the pleasant snoring from the next room—perhaps part of its charm. The Onsen is, of course, wonderful as well.\nI would definitely love to visit again.

Thank you very much for your kind hospitality. Although you kindly drove us to Araya-Shinmachi Station on our departure, the Hanawa Line was suspended due to the early-morning earthquake, and we didn’t know what to do. You even came back to pick us up at the station and took us to the highway bus stop—it was truly a great help. We are deeply grateful to all of your staff. We were disappointed that Gin-no-Yu was closed, but we were able to fully enjoy the rare hot spring water and were very satisfied. Thank you again for everything.

This was my first visit to Asamushi Onsen. Yanagi-no-Yu, with its rich history, had wonderfully hot water that I truly enjoyed. The building may be old, but it was impeccably clean, making for a comfortable stay. The friendly service made me feel at ease, almost like visiting relatives in Aomori. The grilled shellfish for breakfast was delicious, and I appreciated the attentive care to ensure it didn’t burn. Thank you very much!

I’m very satisfied that I was finally able to stay at Kyounso. Above all, I was able to enjoy the rich sulfur hot spring three times, and every meal was delicious—especially the char sashimi, which I don’t usually get to eat. I’d love to visit again. I regret returning home without properly expressing my gratitude to the staff.

We stayed here for our family trip at the end of summer vacation. It was a special Room—the only one of its kind in the Hotel. It had the space of two Rooms plus a living area, and an exceptionally large bathroom—about the size of another Room—with a spacious bathtub where you can fully stretch out, as well as a separate shower room. The bubble-bath function had been removed, but features such as the marble flooring gave it a very luxurious feel. There were also private stairs, a ramp, and an exclusive corridor leading to this special Room, with outstanding attention to privacy. From the Room, we enjoyed breathtaking views over all of Lake Megami and the surrounding mountains. There were three large TVs, which delighted our children, and we could use the air conditioning as well, so we stayed comfortable throughout our visit. The public bath included an open-air bath and even two saunas, and the lockers were clean. From the open-air bath we could look out over Lake Megami and the mountains while relaxing in the Onsen. We enjoyed cooling off in the cold bath, watching clouds drift by, and taking our time to fully appreciate Tateshina Onsen. As it was peak season, both dinner and breakfast were buffet only; while there weren’t many items overall, each dish was truly delicious. The coffee did not seem to be freshly drip-brewed from a machine like those found at some buffets, so having a coffee machine would be nice. Next time we are very much looking forward to trying kaiseki cuisine at the basement-level restaurant as well. As an IKYU.com Diamond member benefit I requested late check-out; unfortunately it wasn’t possible due to peak season demand. Still, this is such a wonderful Hotel that we wanted to stay even longer—the Room was beautiful, spacious, and impressive in every way. Thank you also for the Diamond member gifts (a bottle of wine and souvenirs from Nagano). Since in Parking Lot No. 1 the wheelchair-priority space is shared with EV charging spaces, I think it would be better to separate them so that enough spaces can be secured to meet nighttime EV charging demand while keeping accessible parking available at all times. We arrived at 11:00 and completed check-in procedures first; the front desk staff were excellent. We requested early check-in but it wasn’t possible due to peak season; however when keys became available before 3:00 p.m., they were handed out in order of completion of procedures—so arriving early was worthwhile for us after all. We will be staying in this same Room again in the future as well; thank you in advance from our whole family for your continued hospitality. Thank you very much to all staff members.”

This was my first stay, and the Hotel lobby was spacious and wonderful. The Room was also large and comfortable. In the four-person Room, one bed was on the opposite side, and it was disappointing that there were no power outlets only there. The TV supported online streaming services, so it was great to watch what I like. It was easy to understand that the refrigerator power is controlled by a switch. The large public bath had an outdoor bath and four tubs of different sizes. The door to the large public bath also worked with the Room key card, so I felt safe with solid security. There were AEON and Coop Sapporo nearby, and we enjoyed both shopping malls. Due to my vacation schedule, I made separate one-night Reservations for two nights (a Multiple Night Stay), but I’m glad they changed it so I could stay in the same Room for both nights.

I use this Hotel when traveling to Hokuriku for work. It had been about a year since my last stay, and the staff’s smiles make this a truly relaxing place. Because I’m here for work, my arrival time is uncertain and I leave early in the morning, so I always book No Meals Included. The Room is kept very clean, and the magnifying mirror at the sink is really helpful when putting on makeup. I’m not sure if every Room has one, but it’s a nice touch. The larger-than-usual refrigerator is also convenient. Ice packs don’t freeze completely solid, but they do freeze to some extent. The Onsen is spacious and stylishly designed. The open-air bath is deep, and there’s a large stone inside that works like a seat—you can adjust your height, which is great. There’s also a cold bath, and I appreciate that it isn’t too cold. This time I arrived in the early evening, so I went out for dinner while taking a walk around the Onsen town. It’s within walking distance, which gave me one more thing to look forward to. I’ll continue staying with No Meals Included—thank you again for your hospitality.

The Facilities and meals are standard for an Itoen Group Hotel and are by no means luxurious, but the value for money is excellent. More than that, the staff were cheerful and very courteous, which made our stay truly pleasant. Thank you very much.

Thanks to you, it was an amazing trip! Thank you. If I had one suggestion, it would be that the night sky might have looked even more beautiful if the streetlights—or other lights—were dimmer after dark.

After seeing it on TV a few months ago, I’d been hoping to visit this Accommodation, and I made a Reservation when I found a very reasonably priced Plan. There were some narrow roads along the way, but once we arrived, it was such a wonderful Accommodation that there was nothing left to say. The hospitality at the front desk and from the staff, the spotless interior and Room, the breathtaking open-air bath I’d admired on TV, and the cuisine featuring local ingredients—all of it was exceptional. We truly enjoyed a luxurious time here, and I can’t thank you enough. Soon we should be able to soak in the open-air bath while enjoying the autumn leaves, so if there is availability, we would love to visit again. Thank you very much.

Close to the station, with an outlet mall just nearby, so the location is very convenient. Also, since we have children, we signed up for Picchio’s animal tour and insect tour within the Hotel and joined in. The guide explained everything carefully, and we enjoyed it a lot, so I highly recommend it. The Hotel grounds are vast, and shuttle buses run until late between Karuizawa Prince West, Animal, Hot Spring, and the outlet mall, which was very convenient. We woke up early and took a walk around the Hotel grounds. The fresh air was wonderful, and the sun filtering through the trees was truly soothing. The Onsen was great as well, and above all, all of the staff were very kind and pleasant—it really felt like they are well trained. I will definitely stay at this Hotel again.

On my first trip to Nasu-Shiobara, I stayed at Laforet and was able to relax in a Hotel set in a wonderful natural environment. The Shuttle Service driver and the front desk staff were very helpful, and the meals were delicious with a well-balanced menu. The staff who served the food also had excellent manners, which made the experience even more pleasant. The sulfur bath soothed my fatigue. The room was well cleaned and maintained, and I was satisfied with everything at an affordable price.

We stayed this time as a family of four. We first discovered this Accommodation when we stayed here on a tour more than 10 years ago. Since then, we have returned many times for motorcycle touring and family trips. It is also in a great location for visiting the nearby Ainu Kotan and local handicraft shops. The delicious meals—and above all, the Onsen—everything deserves top marks. We will definitely be back again.

All the staff were very helpful, and I had a comfortable stay.

We were able to stay with our dog and had a wonderful time. The meals were delicious, and the golf course greens viewed from the Hotel were dazzling.