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I had a very comfortable stay. It was great to have so many Onsen. I would love to stay again.

We stayed during the Obon holidays. The building is old, but it’s well maintained and very comfortable. The meals were delicious, and we tried yamame trout sashimi for the first time. The bath had dim lighting, which made it very relaxing. We also used it in the morning, and it felt wonderful surrounded by trees. We really enjoyed the evening event hosted by the staff.

I really wanted to stay at a three-star buffet Accommodation, so I chose this one. The food was delicious—above all, the sashimi was excellent. I ate way too much sushi as well. I also fully enjoyed the seafood grill, especially the abalone and other items that are hard to come by in everyday life. The Hotel Facility is old, though. But since I came for the meals, it wasn’t an issue. I mistakenly thought it was a premium Accommodation, so it was disappointing that there were no soft drinks. At dinner, I added an all-you-can-drink option for about 2,500 yen, so I was very satisfied. It was supposed to be Airweave bedding, but I didn’t find it particularly comfortable to sleep on.

While looking for an Accommodation where we could stay with our dog, we discovered “Wa no Ie” and stayed there as a family. It’s surprisingly easy to find pet-friendly Hotels, but since we were going to Karuizawa, we wanted a place that truly felt luxurious and where we could enjoy time with our pet both indoors and outdoors. That’s when we found Wa no Ie—an outstanding piece of architecture surrounded by nature—and after seeing the photos, we decided almost immediately. When we arrived, the harmony between the building and the natural surroundings was even more beautiful than in the pictures. The greenery visible through the windows and the way light streamed in made it an incredibly comfortable space. Because we were traveling with a child and a dog, our only concern was the number of stairs. However, before our stay they had already set up baby gates for us, so both our child and dog could relax safely without any worry of falling. We really appreciated this thoughtful attention to detail. The interior was spotless, and the area around it was truly quiet. Away from the bustle of town, it felt like we were the only ones in the forest—something I personally loved. In the morning, I woke up naturally with sunlight and found myself thinking, “How long has it been since I last woke up like this?” My wife and child baked sweets and played games while our dog lounged with us—it was a place where you end up wanting to enjoy simply spending time there rather than going out sightseeing. If possible, I honestly wished we could have stayed for several more days—living there while working remotely. A private rental that offers nature, luxury, and an environment where you can stay comfortably with your pet is hard to find. We would absolutely love to stay here again whenever we visit Karuizawa. Thank you for such a wonderful time.

Overall, we had a very satisfying stay. A clean property, a buffet, and a large bath! We enjoyed our reserved table tennis, and afterward you kindly extended our karaoke time by an extra 30 minutes. Thanks to the thoughtful hospitality of the Hotel staff, my children in their second year of working life were able to forget their daily stress and smile more. Thank you for a truly wonderful day.

We stayed here while sightseeing in Azumino City and Nagano City. A few years ago we stayed at a different Hotel, but this Hotel is far better. The property was very clean and well maintained. The staff also made a great impression on us. Even my wife, who is usually quite critical, seemed very satisfied. We would like to stay at this Hotel again.

I always stay at Itoen Hotel when I travel. The Room was spacious, a blend of Japanese and Western style, and very clean. Since the Hotel isn’t very large, it was easy to get around with short walks to the dining area and the large public bath. The all-you-can-drink buffet at this price was very satisfying—there were two types of sake and three types of shochu, which was perfect for alcohol lovers. The large public bath was spacious and relaxing. As always, it was an Accommodation with excellent value that never disappoints. Thank you very much.

It was a wonderful Accommodation. Everything was very clean, and the front desk staff were outstanding. After climbing Mt. Rishiri, I was able to relax in the natural hot spring and soothe my fatigue. I could also watch the sunset from the open-air bath. The only thing I would ask is that, although the indoor bath is in a great location with an ocean view, it was hard to see outside clearly. I understand it must be difficult because sea spray quickly leaves marks, but it would be perfect if you could use something like a high-pressure washer so guests could enjoy the sunset even from inside.

Thank you very much for your hospitality. We stayed here during our trip to Norikura. It rained all day, so it was a disappointing day, but the Onsen at Misuzuso and the delicious dinner were truly soothing and turned it into a wonderful day. We used the coin laundry. We didn’t know how to use it, but the staff kindly showed us, and everyone was very courteous. Thank you again.

This was a highly satisfying Hotel stay from check-in to check-out. What surprised me most was the wide variety of drinks and ice cream available in the complimentary area. Guests can enjoy unlimited drinks, from alcohol to soft drinks, and I also loved making my own ice cream—it was a lot of fun. The staff kindly guided me through the Room and breakfast information at check-in, and they responded quickly to an unexpected situation during my stay. Breakfast arrived at my Room right on time and was wonderfully warm and delicious. I truly feel this was the best Hotel I have ever stayed at. Next time, I’d like to stay in a different Room and discover something new! Thank you very much!

In the peak of summer, when Tokyo reaches a scorching 37°C, we stayed at the accommodation with our dog. Upon arriving at Motoyu Inn, it was pleasantly cool—just 26°C! Truly a summer retreat. Once again, we were able to relax and enjoy the soothing company of the cats. Of course, we also indulged multiple times in our favorite sulfur hot spring baths.

It’s been a while since my last stay. As always, the hot spring water in Kawaji is wonderful—I love it. This time I was really happy to get a riverside Room; a Room where you can hear the sound of the river is great. And soaking in the open-air bath while listening to the river and looking at the greenery right in front of you is so relaxing. For me, this is the best open-air bath anywhere. I definitely want to come again!!

There were no excessive services, but all the essential ones were well provided. In the spacious community zone, there were servers not only for tea and coffee but also for beer, and I was very satisfied that I could enjoy a casual drink. There was also ice cream available in the post-bath area. I also thought it was great that there is a Room where families with children can play. Meals are buffet-style, and everything was delicious. The rock bath is worth seeing at least once—it's wild!

Although the exterior looks a bit old, once you step inside it is wonderful, and the front desk staff were very pleasant. The open-air bath in the Room was extremely relaxing, and I ended up using it many times.\nUnfortunately, we ran into a typhoon on the way back and had to leave without seeing anything, but I would like to visit again when the weather is good.

When I went to the front desk to ask if I could park my car before check-in, there were only foreign staff and I couldn’t communicate well. We stayed for two nights, and my wife lost the Room key, so I contacted the front desk, but again it was foreign staff and they didn’t understand—saying they would check—and that was it. However, with pre-registration enabling instant check-in via QR code and a Room mirror with tablet functions for instant check-out, I feel this Hotel is ahead of its time.

From the outside, the building may appear old, but inside it is clean and well-maintained. The front desk staff provide excellent service with warm smiles. While the large public bath has an older feel, it is kept very clean. The Room was also clean and tidy. The restaurant offers simple meals, but the staff's attentive service was commendable. Please note that the large public bath can get very crowded depending on the time due to many day-use guests.

Although the Facility feels a bit old, the Room was clean and comfortable. This time, we mainly used it for the baths. We would like to stay again.

We chose a Room that can accommodate four adults in one Room. This type is rare at a Hotel, so it was very helpful. The Room was spacious and very clean. Breakfast was delicious as well. The lobby refrigerator and free snacks were especially great. The garden is also large, and we took a walk after breakfast; I think it would have been even more beautiful in a better season. Also, the large public bath made the whole family happy. However, the window of the 3rd-floor 전망 bath was a bit dirty; it’s a shame because the view would look better if it were cleaner. Overall, we were very satisfied with the Hotel. It’s a Hotel we would like to stay at again.

We stayed with our 3-year-old child. Our child was thrilled with the towel bear and fruit that welcomed us in the Room. They quickly came to set up a bed guard, and when I mentioned I was pregnant, they kindly replaced the welcome gift wine with something else. When we were about to go out to Pure, a staff member asked about our child’s height and said, “There may not be much for them to enjoy…,” then suggested an alternative—the gondola that was operating. At both dinner and breakfast, everyone spoke warmly to our child and showed such kindness, and it seemed to spark our child’s interest in English. Our child said this Hotel was the most fun of all, so we plan to join Hilton Club and definitely return in the winter season! Although most of the staff were from overseas and we communicated mainly in English, this Hotel had the best hospitality of any we stayed at during our time in Hokkaido. Please share our sincere thanks with all of your staff.

An Accommodation on the shores of Lake Chuzenji in Oku-Nikko. We stayed here as a base for trekking routes to Kotoku Marsh, Yudaki Falls, and Ryuzu Falls. From the drink service in the lobby onward, it is a very relaxing Accommodation. We were also very satisfied with the Onsen and the meals.