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We stayed here to celebrate my best friend’s birthday. The Room was spacious, and it was great to be able to use two baths—one for day-use guests and one for overnight guests. The meals were delicious, and we were very happy to receive a birthday gift at the time dessert was served at dinner. We also enjoyed having a birthday party in the Room. Since we checked out at 7:15 a.m. to go to the Tateyama Kurobe Alpine Route, we would like to stay longer next time. Thank you very much.

We stayed in a private cottage with an exclusive dog run! The cottage was very clean, quiet, and extremely comfortable.\nDinner was catered in the Room, but there were no drink services, so we went to a convenience store in the evening to buy some. We strongly felt it was necessary to bring our own items in advance.\nThe reception was far from the Room, and the guidance felt a bit rough, so we rated it 4 stars. However, we were very satisfied with the Room and found the hinoki bath soothing. We will stay again!

We stayed here to celebrate a birthday trip. We truly appreciated the thoughtful touches, including messages, and felt the attentive care throughout. The meals and Onsen were wonderful, and we were very satisfied. The staff welcomed us warmly with smiles, which was soothing both physically and mentally. We would love to stay again.

We used this property for a family gathering to celebrate a special occasion. All the staff were very kind and attentive, and we had a wonderful time. Thank you very much.

I went with modest expectations because the dinner buffet offered all-you-can-eat crab, but it exceeded them. There were surprisingly large crab legs, pork and beef shabu-shabu, and teppanyaki. It also included all-you-can-drink beer and local sake, which delighted my wife, who loves both crab and drinks.\nThe Onsen was excellent. The Room was old, but the tatami mats had been replaced, so we stayed comfortably.\nI would love to visit again during the autumn foliage season.

The Onsen was wonderful. We couldn’t finish all the meals. We’d like to stay again.

1. Room: Spotlessly clean, down to the smallest details From the moment you step inside, a calm Japanese ambiance surrounds you. The room was beautifully maintained and thoroughly cleaned, with a refreshing sense of cleanliness in every corner, making it truly comfortable. The views of nature and the hot spring town from the window were soothing as well—I was able to relax right after arriving. 2. Dining: Exceptional cuisine showcasing seasonal flavors Both dinner and breakfast were absolutely satisfying! Each meal featured plenty of fresh local ingredients and seasonal specialties, and you can tell every dish is prepared with great care. Beautifully presented and full of flavor, it was delicious enough to leave both my stomach and my heart completely satisfied. 3. Hot Springs: You’ll feel it immediately—silky-smooth skin after bathing When it comes to Yumeryutan, the hot springs are a must. The water is soft and gentle on the skin, and as soon as I stepped out of the bath I could feel how smooth and supple my skin had become. Soaking in the open-air bath while listening to the river’s gentle flow was pure bliss—so relaxing you’ll want to stay in longer.

Thank you very much for upgrading our Room. It was a wonderful Room, and my wife was very pleased. We also enjoyed the meals. We would love to stay again.

As a self-employed person, it’s hard for me to take time off, but I was finally able to bring my elderly mother—who had been saying for so long that she wanted to visit an Onsen—for a one-night stay. I chose this Accommodation after reading Reviews, hoping we could relax more than at a large Hotel. Since we stayed on a weekday at the end of summer, the rooms were only about half occupied, which was also nice. The staff were all smiling and pleasant. We checked in early and enjoyed the Onsen before dinner. Dinner was served in private dining rooms with table seating. There were many dishes, but each portion was small enough to enjoy comfortably; everything was served warm at just the right pace, and the flavors and seasoning were perfect—we were very satisfied. The timing worked out well for the Onsen too, so we hardly ran into other guests and could take our time in both the indoor bath and the open-air bath. Staying during the autumn foliage season may be difficult due to crowds, but my mother said she definitely wants me to bring her again.

The open-air bath at 6:00 a.m. was amazing. The clear weather was wonderful too. Being wrapped in morning mist—like bathing in the clouds—was also incredible. We’ll definitely be back.

It was really great!

My husband grew up in a ranch in Hokkaido, while I was raised in the city. Drawn to this thatched-roof Accommodation, we stayed here for the first time. From the view at the entrance, we were amazed by the extraordinary, nostalgic buildings and the rice fields spreading out in front of them! We both fell completely in love with it. The Onsen is also wonderful—the free-flowing natural spring water is slightly lukewarm, perfect for a long soak. It leaves your skin feeling soft and moisturized. What’s especially impressive about this Accommodation is the many furnishings and antiques placed throughout, delighting the eyes everywhere you look! It feels like visiting an art museum. Truly amazing! My husband can be quite particular, but he absolutely loved it and says he definitely wants to come again in autumn. Getting to the annex using the cart and monorail was also fun and brought back childhood memories. Thank you so much for such a wonderful place.

Conveniently located near the station and ideal for sightseeing. The breakfast rice balls were outstanding. The buffet-style dinner was delicious and offered a wide variety, including tempura fried right in front of you and hegi soba. The open-air bath in summer felt wonderfully spacious, with beautiful scenery—it was very relaxing.

The sashimi at the buffet was fresh and delicious. I wanted to eat more sweet shrimp, but I was too full. In the morning, the dried fish and sea bream ochazuke were delicious, and I was very satisfied. Since all Rooms have an ocean view, the view from the Room was great, but the windows were cloudy (maybe they get dirty easily from the sea breeze), so I couldn’t see the scenery clearly. Still, all of the Hotel staff were very kind.

I stayed here on the day of the Nagaoka Fireworks Festival. Even though my Shinkansen arrived late, you came to pick me up, which was a great help. Also, being able to use the large public bath 24 hours a day was perfect for soothing my tired body. Staying at NASPA New Otani made this a wonderful trip. Thank you very much.

Thank you very much for taking care of us during our 3-day, 2-night stay. The staff were wonderful, and we truly appreciated how quickly you responded to our inquiries. The only disappointing point was the towels. They were not very absorbent and were not ideal for drying off. Although Kusatsu is not the easiest place to access, this is a Hotel we would like to visit again.

More than 40 years ago, when I was a child, I stayed here with my mother, my older brother, and a family who were acquaintances of my mother. I could barely remember anything other than the name, but after all these years, I’m glad I was able to stay again—this time with my own family. The portions at both dinner and breakfast were very satisfying, and I was happy to have my favorite hoba miso. I love Gero, so if I have the chance, I’d like to stay again.

I chose the Onuma Prince Hotel for my friend visiting from afar. They were delighted, saying they could relax, fully enjoy the Onsen, and sleep well—it was wonderful. I’m grateful for the staff’s warm smiles and kind service.

Unfortunately, due to cloudy and rainy weather, we couldn’t see the starry sky, but we’re already thinking about when to come back for another try. There was a warm, homey atmosphere among guests as well—people asked questions and helped each other out. The drink corner was a great idea, but even after trying many times, no ice came out, and there were a few things that were unclear. An elderly guest seemed troubled because the coffee wouldn’t stop dispensing. I think it would be helpful to post easy-to-understand instructions. At mealtimes, the staff serving us were all foreigners, but they were very polite. Their Japanese was quite limited at times so we didn’t always understand what they said, but we could generally guess from the context and had no issues. One thing that stood out compared with other hotels I’ve stayed at: since it’s a quiet Hotel I thought this might be normal here, but I was surprised that none of the staff said “good morning” to guests in the morning. When my husband passed by the front desk he greeted them first; they may not have heard him, but they were chatting among themselves and didn’t greet guests even as people walked right in front of them. In contrast, the foreign staff in the restaurant—even with limited Japanese—did say “good morning.” Also, the Onsen was wonderful, but there is no fan in the changing room. Having one would help guests cool down more easily and might reduce crowding there. The large public bath and open-air bath are very comfortable and warm you up well. The green view from the open-air bath—and in the morning, clouds or mist drifting over the mountains—felt truly unique. The meals were a good portion size and showed creativity within their price range. Dinner offered an enjoyable mix of Japanese- and Western-style dishes with plenty of variety. Breakfast was buffet-style with many options including both Western and Japanese items as well as desserts; everyone seemed to be enjoying it. The highland area is beautiful—it feels like it could even become a villa resort area someday. We also visited Relaxia Forest next to the Hotel (apparently used as a movie filming location). It’s a lovely forest where we could enjoy forest bathing too. There don’t seem to be any other Hotels around this area, so we’d like to stay again.

My spouse and I stayed here as a couple. Both the bath and the meals were excellent!!! The Room had a log-cabin feel and a resort vibe. Very clean! We’d love to stay again. The day-use bathing is very popular, so it was a bit too crowded. I do wish the time slots were a little shorter, but it’s understandable given how popular it is—a luxurious complaint.